Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Clean rooms
Good breakfast
Cons:
High prices
Poor service experience for some
Inconsistent room quality

Categories

Cleanliness
8.66
Rooms were clean but there were mentions of issues with insufficient supplies.
Service
9.63
Most guests found staff to be friendly and attentive, though one review noted rudeness from a male staff member.
Location
10
Described as beautiful and close to major attractions.
Room Quality
9.17
Rooms are often praised but there are concerns about furniture quality.
Amenities
8.62
Amenities present but some reviews indicate lack of certain services.
Value for Money
8.15
Several comments about high price compared to quality and experiences.
Food and Beverage
8.61
Breakfast is generally good but some reviews suggest more variety is needed.
Overall Experience
9.16
Overall experiences were positive, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:43

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities like a minibar, flat-screen TV, and private bathroom.

Convenient Services
Enjoy a 24-hour front desk, airport transfers, room service, and free WiFi throughout the property.

Central Location
Located in the heart of Rome, you are just a short distance away from major attractions like Piazza Venezia and the Roman Forum.

Book now for an unforgettable stay at The Sanctuary Urban Retreat, where luxury meets convenience in the heart of Rome.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 688 reviews
Cleanliness: 8.66
Service: 9.63
Location: 10
Room Quality: 9.17
Amenities: 8.62
Value for Money: 8.15
Food and Beverage: 8.61
Overall Experience: 9.16
L
Larissa • solo_traveller • be
8
Modern well situated hotel. Rooms clean and bed comfortable bed.
Pros:

A Nespresso machine would have been nice, for a quick coffee in the morning, for those who do not have time for breakfast before leaving.

Cons:

When neighbours started talking in the room next door I could hear them very well.

2026-11-03 • via Nuitee
W
Wouter • couple • be
7
Goed hotel, eenvoudi ontbijt
Pros:

Ruime badkamer. Mooie, rustige ligging.

Cons:

Eenvoudig ontbijt en geen aanpassing voor lactose-intolerantie, ondanks melding vooraf.

2026-11-03 • via Nuitee
R
Romain • solo_traveller • fr
8
2026-10-31 • via Nuitee
A
Antje • couple • de
7
Pros:

Super ruhige Lage, schöner Ausblick, sehr bequeme Betten

Cons:

Ist schon etwas abgewohnter, im Badezimmer nur 1 Haken für Handtücher o.ä., Licht um Bad über dem Spiegel definitiv unzureichend, last not least morgens kein warmes Wasser.. Frühstücksraum im Souterrain, unbehaglich. Frühstück ok, Kaffee für italienische Verhältnisse nicht so dolle.

2026-10-30 • via Nuitee
K
Kundyz • extended_group • kz
8
Pros:

Спокойно, номер просторный и чистый, внутренний дворик красивый, отличный завтрак! Расположение хорошее, вроде в центре, но при этом, достаточно тихий и спокойный квартал.

Cons:

Немного темновато показалось, но концепция отеля сама такая, просто некоторым это может показаться минусом(( и рядом нет магазина, если надо что-то по мелочи купить((

2026-10-23 • via Nuitee
S
Shaffer • couple • es
10
Pros:

The location was great! We stayed for a race and needed to get up early in the morning and they were very accommodating. We were allowed to check out late and they gave us coffee early before the breakfast was open.

2026-10-22 • via Nuitee
B
Brian • solo_traveller • us
10
Luxury and comfort
Pros:

Luxurious and comfortable

Cons:

We loved it all

2026-10-17 • via Nuitee
J
Jessica • solo_traveller • de
9
2026-10-12 • via Nuitee
V
Vincenza • couple • it
5
Pros:

zona molto bella e rilassante

Cons:

la colazione, specialmente il luogo dove è stata servita, non corrispondeva alle aspettative.

2026-10-11 • via Nuitee
L
Linda • couple • it
8
Piacevole soggiorno a due passi dal Colosseo
Pros:

Pulita silenziosa e magnificamente posizionata

Cons:

Ho trovato alcuni servizi (colazione) migliorabile e piuttosto costosa

2026-09-14 • via Nuitee
F
Federica • extended_group • it
9
Ottimo
Pros:

Posizione, camera e stile, bagno e doccia enorme… doppio lavandino

Cons:

Lo staff reception, il check-in non è adeguato allo standard della struttura. Poche info, non parlava bene l’italiano… nessun benvenuto subito la parte amministrativa

2026-09-14 • via Nuitee
P
patrizia • couple • it
8
2026-09-14 • via Nuitee
B
Barbara • solo_traveller • it
8
2026-09-13 • via Nuitee
D
Donata • solo_traveller • au
6
Pros:

The room was really large and clean, and the bed incredibly comfortable. The bathroom was also very clean and had ample soft towels and robes for our use. The breakfast was decent as well.

Cons:

The staff were quite rude and made it feel like we were burdening them when we asked for any assistance. The kitchen was also unexpectedly closed and the TV not working correctly and I had to request a TV remote two times before I could fix it myself.

2026-09-11 • via Nuitee
S
Sabine • couple • at
9
2026-09-09 • via Nuitee
K
Konstantin • family_with_children • ru
10
Рекомендую для семейного отдыха
Pros:

Удивительно удачное расположение. В пешей доступности до основных достопримечательностей. При этом тихий уютный район. Вкусный завтрак. Удобные номера с большой общей террасой. Пандус для завоза чемоданов

2026-08-26 • via Nuitee
P
Piero Paolo • couple • it
10
2026-08-24 • via Nuitee
C
Charalampos • solo_traveller • gr
10
Pros:

Είναι η δεύτερη φορά που πηγαίνω ηταν όλα παρα πολύ ωραια και άνετο το δωμάτιο!!

Cons:

Αυτή την φορά ειχε καποιες στιγμές μεσα στην ημέρα αρκετή φασαρία έξω απο την πόρτα.

2026-08-22 • via Nuitee
M
Mathilde • couple • fr
10
Un espace moment pour se recharger après les journées de visite à Rome
Pros:

La localitasion, la décoration très apaisante et le staff toujours agréable

2026-08-22 • via Nuitee
C
Cosima • extended_group • it
6
2026-08-18 • via Nuitee