Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Clean rooms
Good breakfast
Cons:
High prices
Poor service experience for some
Inconsistent room quality

Categories

Cleanliness
8.66
Rooms were clean but there were mentions of issues with insufficient supplies.
Service
9.63
Most guests found staff to be friendly and attentive, though one review noted rudeness from a male staff member.
Location
10
Described as beautiful and close to major attractions.
Room Quality
9.17
Rooms are often praised but there are concerns about furniture quality.
Amenities
8.62
Amenities present but some reviews indicate lack of certain services.
Value for Money
8.15
Several comments about high price compared to quality and experiences.
Food and Beverage
8.61
Breakfast is generally good but some reviews suggest more variety is needed.
Overall Experience
9.16
Overall experiences were positive, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:43

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities like a minibar, flat-screen TV, and private bathroom.

Convenient Services
Enjoy a 24-hour front desk, airport transfers, room service, and free WiFi throughout the property.

Central Location
Located in the heart of Rome, you are just a short distance away from major attractions like Piazza Venezia and the Roman Forum.

Book now for an unforgettable stay at The Sanctuary Urban Retreat, where luxury meets convenience in the heart of Rome.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 633 reviews
Cleanliness: 8.66
Service: 9.63
Location: 10
Room Quality: 9.17
Amenities: 8.62
Value for Money: 8.15
Food and Beverage: 8.61
Overall Experience: 9.16
M
Marcelo • extended_group • br
10
2026-03-03 • via Nuitee
K
Keren • couple • il
10
Pros:

מלון יפה חדש מיקום רחוק מהמרכז, שירות מעולה

2026-03-01 • via Nuitee
S
Shirley • couple • fr
9
Hôtel parfait pour un week end en amoureux à Rome !
Pros:

Hôtel parfait pour un week end à Rome!
Tout d’abord notre chambre ressemblait à 100% à la photo.
Ensuite l’emplacement est idéal : une dizaine de minutes pied du Colisée ou dans l’autre sens à une dizaine de minute du quartier Trastavere.
À 3 min à pied de l’hôtel vous avez un point de vue extraordinaire sur Rome.
La chambre était spacieuse et très confortable.
L’accueil était top!
Le tarif pour Rome était vraiment OK!

Cons:

Notre douche n’avais pas l’eau très très chaude , mais largement acceptable ☺️

2026-03-01 • via Nuitee
P
Pavel • couple • il
10
Gorgeous apartment with unexpectedly comfortable mattress and pillows.
Pros:

I have back pains, so it's always a struggle to sleep in different hotels not in my bed. But unexpectedly this hotel has awesome mattresses and memory foam pillows. This was a sudden killer feature for the already nicely designed and big room.

Cons:

Snaks that this hotel suggest are really expencsive. I understand that everyone wants to earn and that's business, but I'd rather buy snaks in minimarket in the city instead of paying 6 euro for microscopic can of nuts.

2026-02-25 • via Nuitee
D
Daniel Franco • solo_traveller • it
9
2026-02-11 • via Nuitee
D
Daniel Franco • solo_traveller • it
9
2026-02-11 • via Nuitee
A
Andreas • couple • it
8
2026-01-25 • via Nuitee
A
Amina • extended_group • kw
6
2026-01-23 • via Nuitee
J
Julia • couple • fr
7
It was okay
Pros:

The bed, the vibe

Cons:

The towels smelled very bad and the robe

2026-01-19 • via Nuitee
M
Marta • family_with_children • pl
10
Pros:

Świetna lokalizacja, wszędzie blisko. Śniadania bardzo smaczne, bardzo duży wybór, wszytsko świeże.

2026-01-19 • via Nuitee
A
Ahmad • couple • sa
9
It was a great stay and the staff are very helpful and friendly
Pros:

Great property very thought of space

Cons:

They have ants in the room

2026-01-19 • via Nuitee
B
Blanca • extended_group • es
8
2026-01-08 • via Nuitee
C
Claudia • couple • us
9
Calm and quiet in Rome
Pros:

Calm but well located, felt like being in a village but still in the city. Nice rooms and outside balcony

2026-01-04 • via Nuitee
R
Renate • couple • ch
7
Ok,
Pros:

Die Lage war gut. Die Rezeptionistin sehr nett. Das Frühstücksteam eher zurückhaltend.

Cons:

Zum Frühstück gab es 3 Tage hintereinander die gleichen vertrockneten Kuchen. Das Licht im Badezimmer war zu dunkel.

2025-12-31 • via Nuitee
N
Nuno • couple • pt
8
2025-12-22 • via Nuitee
R
Rajat • couple • gb
8
2025-12-20 • via Nuitee
D
Danny • extended_group • il
8
2025-12-19 • via Nuitee
G
Giacomo • couple • it
10
2025-12-18 • via Nuitee
S
Silvia Carla • couple • it
9
2025-12-16 • via Nuitee
C
Chiara • family_with_children • au
4
2025-12-10 • via Nuitee