Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Superb staff
Clean and comfortable rooms
Cons:
Noisy at times
Limited breakfast options
Access difficulties

Categories

Cleanliness
8.48
Many reviews highlighted cleanliness, but also mentioned old facilities that were not well maintained.
Service
9.95
Many reviews praised the staff for being helpful and friendly.
Location
9.49
The location near the train station is often noted as excellent for travelers.
Room Quality
8.94
Rooms are noted as comfortable and well-furnished but have some noise issues.
Amenities
8.97
Amenities were generally mentioned positively, although there were some constraints.
Value for Money
8.43
Prices are considered reasonable for the quality provided.
Food and Beverage
7.98
Breakfast options were criticized; however, nearby dining options were appreciated.
Overall Experience
8.95
Overall experience noted positively, balanced by some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:39

Property Description

Central Location
Located in the heart of Naples, H22 Hotel is just steps away from the bustling Central Train Station, making it a convenient choice for travelers looking to explore the city easily.

Comfortable Rooms with City Views
Each air-conditioned room at H22 Hotel offers a cozy retreat with modern amenities. Some rooms even feature a balcony with stunning city views, providing a perfect setting to unwind after a day of sightseeing.

Multilingual Staff and Exceptional Service
Our dedicated staff members fluent in English, Spanish, French, and Italian are ready to assist you with any inquiries, ensuring a smooth and enjoyable stay at H22 Hotel.

Book now at H22 Hotel for a memorable and hassle-free stay in Naples!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 547 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.95
T
TOADER family_with_children ro
10
2026-02-14 via Nuitee
P
Part-Time-Traveller solo_traveller de
8
Gute Lage mit guter ÖPNV-Anbindung. Kleines Zimmer mit Hinterhofblick. Sehr ruhig und sauber.
Pros:

Das Hotel befindet sich gleich neben dem Hauptbahnhof von Neapel. Mit der Metro Linie 1 ist man schnell im Zentrum von Neapel. In der Nähe gibt es viele Restaurants und Einkaufsmöglichkeiten.

Cons:

Das Zimmer war sehr klein mit Blick in den Hinterhof. Dafür war es die meiste Zeit ruhig. Die Umgebung am Hauptbahnhof ist eher weniger schön.

2026-02-14 via Nuitee
G
Gabriel family_with_children ro
10
totul a fost ok
Pros:

totul a fost ok

2026-02-12 via Nuitee
M
Matti solo_traveller fi
10
Best place imaginable in Naples
Pros:

Clean, large nice room with a separate couch. View over piazza Garibaldi. Helping staff. 300 steps from the train.

Cons:

Everything perfectl.

2026-02-11 via Nuitee
S
Stefanuto couple it
9
Struttura facilmente raggiungibile dalla Stazione Centrale FS, camera ampia e pulita.
2026-02-11 via Nuitee
E
Ernesto family_with_children de
9
2026-02-11 via Nuitee
V
Valentin couple md
10
2026-02-10 via Nuitee
M
Marco solo_traveller it
8
2026-02-09 via Nuitee
G
Gianpaolo family_with_children it
9
2026-02-09 via Nuitee
G
Galia family_with_children il
10
2026-02-09 via Nuitee
F
Faker Cherif Italia family_with_children it
10
Pros:

Hotel a due passi dalla stazione, camere pulite e moderne.La sig.ra Natasha ci ha ben accolti è stata molto gentile tutto il tempo del soggiorno anche Daniela che fa il turno di sera era sempre disponibile per qualsiasi richiesta e sempre sorridente. Ci tornerò di sicuro.

Cons:

Niente da segnalare tutto perfetto.

2026-02-08 via Nuitee
F
francesco couple it
10
Francesco e Francesca
Pros:

Ottima posizione, qualità prezzo eccellente.. Ottima l’accoglienza e le indicazioni per raggiungere l’hotel. Per me rimane un punto di riferimento se dovessi tornare.

2026-01-30 via Nuitee
S
Stefano couple it
10
2026-01-29 via Nuitee
P
Peter solo_traveller gb
9
Pros:

Have stopped here before, liking its central location just a short walk from Central station and the airport bus, plus supermarkets. Small single room, but with all facilities: clean, comfortable, good wifi. Good value for money for such a central location.

Cons:

No complaints!

2026-01-26 via Nuitee
E
Ersop family_with_children tr
10
Super
Pros:

Tutto bello ordınato

Cons:

Le fınestre unpo era sporco

2026-01-22 via Nuitee
F
francesco couple it
9
Bella Napoli
Pros:

Posizione pulizia e accoglienza

Cons:

Letto per le mie esigenze un po scomodo.

2026-01-21 via Nuitee
F
Francesco solo_traveller it
7
Più che positivo
Pros:

La colazione mi ha deluso nel senso che, a parte quello che c'era in camera, non veniva servita la colazione come servizio.

Cons:

La colazione

2026-01-20 via Nuitee
M
Margarita family_with_children ar
10
Pros:

Excelente atención y servicios!

2026-01-20 via Nuitee
W
Walter couple de
9
2026-01-20 via Nuitee
M
Monica extended_group it
7
AMBIENTE CONFORTEVOLE E SEMPRE PULITO
Pros:

pulizia

2026-01-20 via Nuitee