Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Rooftop pool
Cons:
Dirty bathrooms
Parking issues
High prices

Categories

Cleanliness
7.18
Issues with cleanliness were reported, including dirty bathrooms and mould.
Service
9.65
Helpful staff and responsiveness were noted, despite some issues.
Location
9.69
Great location with easy access to attractions and transport.
Room Quality
7.64
Inconsistencies in room quality reported, such as hard beds and flooding showers.
Amenities
8.67
Amenities like the rooftop pool were appreciated, but parking issues noted.
Value for Money
7.63
Some guests felt the hotel was overpriced for the experience offered.
Food and Beverage
9.18
No major negative comments, consistent with standard expectations.
Overall Experience
9.15
Guests had mixed experiences but overall reported enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:17

Property Description

Luxurious Amenities
The Coolest Hotel in Busan offers a luxurious stay with an outdoor swimming pool, balconies with stunning views, and free WiFi in every room. Guests can relax in non-smoking rooms equipped with air conditioning, flat-screen TVs, and private bathrooms.

Convenient Location
Located just 200 meters from Songjeong Beach, guests can easily enjoy the sun and sand. With key attractions like Dalmaji Hill and Haeundae Station within a few kilometers, exploring the city is a breeze.

Exceptional Services
The hotel provides free private parking, a business center, and a 24-hour front desk for guests' convenience. Whether it's for business or leisure, The Coolest Hotel ensures a comfortable and memorable stay.

Experience luxury, convenience, and exceptional service at The Coolest Hotel. Book your stay now for an unforgettable experience!

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 144 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 9.18
Overall Experience: 9.15
M
Maire partner
6
Pros:

Putting Coolest in the title creates certain expectations. It's probably not as cool as when it first opened. Great room, great view, lovely rooftop pool.

2025-10-07 via Nuitee
A
Anny
10
Pros:

The hotel had such a great vibe, near transit amenities and in a cute sleepy surf town! Place was clean, staff were polite and kind, i never tried the restaurant. Lots of places to eat. If you run, amazing running path all the way to Haeundae. 40 min walk to the Yonugungsa Temple and Lotte Mall.

2025-10-02 via Nuitee
J
Jane
10
Great location and friendly staff
Pros:

The location of the hotel is great - next door to a fabulous cocktail bar - possibly the best I’ve been to called Railside bar and also next to the beach train station.

There is a great boardwalk that runs the length of the beach train taking you to the livelier side of town.

We found the staff very helpful unfortunately the way the lift works you tend to bypass the lobby area as you come and go, which is a shame as it’s a nice way to interact and appreciate the service of the staff.

2025-09-08 via Nuitee
M
Mr Thomas P
10
The coolest indeed
Pros:

Had an amazing time at The Coolest Hotel Busan.
Wonderful colleagues, brilliant finishing touches and an awesome base to go and explore Busan.

We would definitely visit again. The style is great and the perks of the rooftop bar and the grotto bar are brilliant

Thank you for a great stay.

Top tip, buses don’t let you get on with suitcases but it’s only a quick taxi from Busan station or the subway to get there. Super simple.

2025-08-24 via Nuitee
P
Perry
6
Nice hotel with some quirks.
Pros:

The bathroom was a little dirty. There was hair on the floor from the previous party that stayed there. Also there is parking outside and the "tower" self parking. Unless you have a luxury car though they will ask you to park inside. To me this seems a bit rude because regardless of the type of car I am driving I am paying the same amount to stay there. So even if there is available parking outside you will potentially have to wait in line for the self parking. Also three times during my stay I needed to return to the lobby to get my key re-keyed. I was told to keep it away from the other cards I have. At this point this is a common sense thing to me so I just said okay. The second time I asked why this keep happening and I was told they were not sure. The third time I was told that their system drops the rooms every day because they don't expect people to stay long. All of those answer seemed unsatisfactory to me and not so much of an apology for the repeated inconvenience.

2025-08-13 via Nuitee
S
Symons young couple gb
1
Yucky and painfully expensive
Pros:

The view

Cons:

Is was very dirty and mouldy and I found a pubic hair in the bathroom, the bright green fire escape light is super bright, the ac is dirty, I left on the first day and have been tried to talk to booking.com but they have been ignoring me for days and days I have time stamped photos of everything, I’m just being ignored a horrible time truly!

2025-07-31 via Nuitee
V
Verified traveler
2
재방문 의사는 없습니다ㅠㅠ
Pros:

뭘 문의하면 직원 분들이 전혀 대답을 못 하세요. 방도 업그레이드 하고 싶어서 트윈 있는지 물어 봤는데 이따 없다. 알려 주지도 않고 1시간 뒤에 알 수 있다. 이런 식으로? 대실 로도 운영하고 있어서 그런 거 같은 데 확실히 호텔 느낌은 아니었고 호텔에 더 가까운 느낌이었습니다. 시설도 깨끗해 보이고 지은지 얼마 안 돼서 선택한 게 있는데..너무 실망스러웠어요. 특히 화장실 정말 불편했구요. 샤워 하는 물이 완전 물 바닥처럼 밖으로 다 새는 구조여서 먹는 내내 수건으로 바닥을 깔아놓고 사용 했어야 했습니다. 솔직히 가격대비 이정도로 이용할 수 있는 건 절대 아닌 것 같구요. 모텔이라고 생각하고 가시면 좀 나을 수 있겠습니다.

2025-07-27 via Nuitee
C
Claudia solo traveller gb
5
Passable
2025-07-17 via Nuitee
L
Lewis young couple au
6
I will stay somewhere else next time
Pros:

Helpful staff, great location and a beautiful view

Cons:

The curtains let in a lot of light, the bed was too hard, the bathroom floor would flood every time we took a shower, the laundry was out of service

2025-07-08 via Nuitee
B
Barbara young couple is
10
Exceptional
2025-07-04 via Nuitee
M
Maria family with young children fi
9
The pool is the best!
Pros:

The view from our room was amazing. It was a clean hotel and they came to do the room every day. Easy access to the lovely veach and the Beach train too! We LOVED the roof top pool. Just amazing!

Cons:

N/a

2025-07-01 via Nuitee
D
Doug young couple au
6
Pleasant
2025-06-10 via Nuitee
A
Anastasia young couple au
3
Great look, but not great experience
Pros:

Nice pool area

Cons:

Bed was VERY firm, room had a nice view of beach and the pool area was aestheitc.
Unfortunately, the stay was ruined as the bathroom smelt like sewerage. After notifying staff about the smell, they came in and sprayed with air freshener and said to keep the fan running, however this didnt help at all. We were only there for one night, so we didn't make a big fuss about it, but it was terrible - we had to cover our nose with towels whenever we used the toilet.

2025-05-31 via Nuitee
K
Krystal young couple au
7
Beautiful hotel, right next to beach and convenient store.
Pros:

Room was spacious, large bathroom

Cons:

The bed was very uncomfortable, so hard.

2025-05-20 via Nuitee
J
Jo-Ann
6
Pros:

The property was great for the train/sky capsule line, and were at a couple of great restaurants nearby. However, the reception was not always manned, we were asked to schedule our room service, and the breakfast was poor - a croissant with ham and cheese (no vegetarian option) and three tiny pieces of cut fruit.

2025-05-17 via Nuitee
S
Si group sg
9
Will stay again!
Pros:

Stylish design, comfortable and spacious rooms with beach facing balconies!

Cons:

Can be noisy at night due to road traffic

2025-05-07 via Nuitee
C
Cezar young couple ro
8
Very good
2025-05-01 via Nuitee
Z
Zoë family with young children kr
8
Very good
Pros:

Modern design, rooftop pool, great shower

Cons:

They should arrange both big towels for shower and towels for swimming. The emergency light in the room is bothering, as well as the sensor lamp that goes even on when neighbors are coming home.

2025-04-26 via Nuitee
J
Jazee young couple au
10
Exceptional
2025-04-20 via Nuitee
A
Anastasiia young couple fi
10
Exceptional
Pros:

A hidden gem of Busan. We liked a lot the hotel, even though it was off season yet. Even though the hotel provided the breakfast and warm pool was amazing. The area is fantastic compare to overcrowded main beach in city centre. It has a nice walking trail close to the train and sky capsule way along the beach.

2025-04-20 via Nuitee