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Luxurious Accommodations
Gastronomic Delights
Exciting Activities
To experience luxury and convenience in the heart of Rome, book your stay at Palazzo Roma - The Leading Hotels of the World.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Oliver and his team went above and beyond to make our stay unforgettable. Perfect location
Nothing
Der Service war unglaublich gut und persönlich.
Everything is so much nicer than the photos, love the art albums and all the books. Very attentive personnel, it was so cozy, it was like going into another world, far away from the busy Via del Corso
Just perfect
Perfect location, beautiful interior design especially the breakfast room. Big comfortable rooms, friendly staff
Hôtel plein de charme, très romain dans le style, belle chambre, très belle salle de bain en marbre, lit confortable, très bon petit déjeuner en chambre ou au restaurant (servi à table), grande gentillesse de la réception. Excellent emplacement pour visiter Rome.
Everything but most of all the service.
Nothing
Location
Building
Staff
Nil
Absolutely everything! Palazzo Roma is an extraordinary hotel, breathtakingly beautiful, elegant and luxurious. The location is perfect, the breakfast is wonderful, and the service is truly exceptional.
A special thank you to Oliver, the General Manager, for his incredible kindness, generosity and personal attention. He went above and beyond to make our stay unforgettable.
Highly recommended!!!
Nothing at all! Everything was exceptional and exceeded our expectations.
Everything
Nothing
It was very close to the high-end shopping area and we loved the furniture and the interior design
Nothing
The hotel’s design and interiors are absolutely stunning, and the staff are wonderful, warm, and incredibly friendly
Nothing
Staff, Oliver/Collin and everyone else, were exceptional!!! felt like family, helpful and friendly.
Location food staff and decor amazing really special
Courtyard closed for refurb
The room was clean, with a comfortable bed and a spacious bathroom. Breakfast was tasty, and the hotel itself is beautiful and very well located.
Unfortunately, there were several incidents involving the staff that made me feel extremely uncomfortable.
During breakfast, I placed an order for both myself and my husband, as he is not comfortable speaking English. A member of staff then commented loudly, questioning whether I could really eat that much food. I found this highly inappropriate and embarrassing. Even if I had been ordering everything for myself, it is simply not a staff member’s place to comment on how much a guest chooses to eat.
However, the most unpleasant experience occurred during check-out. I left the hotel with my suitcase before my husband because I was not feeling well and wanted a little time to myself. My husband was still in our room and was going to handle the check-out.
Shortly afterwards, a security guard came rushing after me into the street, demanding that I return to the hotel because I supposedly had an outstanding payment. This was not true. Our accommodation had been prepaid, and we had also provided a deposit. I explained that my husband was still at the hotel and would be completing the check-out, and asked the guard to leave me alone.
When we later returned to collect the rest of our luggage, I raised the issue with the staff. Surprisingly, the security guard then claimed that his English was not good enough to discuss the matter, while the receptionist simply defended his behaviour instead of acknowledging how inappropriate the situation had been.
I explained that being chased down the street and publicly confronted over an alleged unpaid bill made me feel as though I was being treated like a thief. It was humiliating and entirely unnecessary.
I cannot know what assumptions were made about me, but the experience left me questioning whether I had been judged based on my appearance. No guest should be made to feel that they need to prove their financial standing or justify their presence at a hotel where they are staying.
The location
The stuff
The room
Also Oliver is doing a great job
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