Grays Inn by Aeria Apartments

Hotels
8.9 (364 reviews)
24 Grays Inn Road , London , gb

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Invoice provided
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Cleanliness of the apartment
Comfortable accommodation
Cons:
Communication issues with management
Some cleanliness concerns
Limited amenities in the kitchen

Categories

Cleanliness
8.36
Several mentions of cleanliness issues, such as dirty bedding and unmaintained rooms.
Service
9.33
Most reviews indicate a good level of service, though some management communication issues were noted.
Location
9.87
Repeatedly praised for its excellent proximity to transportation and amenities.
Room Quality
8.32
Some variations in room quality noted; issues with mattress comfort and heating observed.
Amenities
8.85
Decent amenities mentioned, but some lacked basic kitchen tools.
Value for Money
8.31
Comments suggest the pricing might not match the quality, particularly with limited amenities.
Food and Beverage
8.86
No specific feedback on food and beverage, assigned standard quality for this hotel tier.
Overall Experience
9.33
Generally positive experiences highlighted, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:52

Property Description

Central Location
Grays Inn by Aeria Apartments offers accommodation just 2.1 km from the center of London, providing easy access to popular landmarks and theaters.

Modern Amenities
Guests can enjoy free WiFi and well-equipped kitchens with modern appliances in each air-conditioned unit, ensuring a comfortable stay.

Nearby Attractions
Located close to iconic attractions like St Paul's Cathedral and the British Museum, the aparthotel is the perfect base for exploring London's rich cultural heritage.

To book your stay at Grays Inn by Aeria Apartments and experience the best of London, visit our website or contact us directly.

Important information:

Please note: All guests are required to complete an online ID verification prior to arrival.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 364 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 9.33
G
garty couple gb
8
Pros:

The location was excellent and the flat was lovely

Cons:

The toilet had very poor flush pressure. Not provided with basic cleaning materials. 5 day stay and got two coffee pods,two tea bags and two toilet rolls for two adults

2026-03-26 via Nuitee
S
SILVIA family_with_children it
9
è andato tutto benissimo, torneremo
Pros:

Ottima la posizione, vicinissima alla metro CHANCERY LANE (Central Line) e alle fermate degli autobus. Nelle immediate vicinanze si trovano supermarket, ristoranti, bar. Appartamento ben attrezzato e spazioso. Perfetto per un soggiorno con la famiglia ( 2 adulti + 2 ragazzi). Abbiamo scelto la sistemazione con 2 camere e 2 bagni. La cucina è attrezzata con tutto, buona la pulizia. Zona tranquilla e sicura. Se torniamo a Londra riconsideriamo di tornare qua 😊

2026-03-24 via Nuitee
N
Nina couple gb
8
Good stay but wasn’t happy over bed issue.
Pros:

Location, quality of apartment, cleanliness, responsive staff.

Cons:

A lot of confusion over bed size. Advert stated large king size which I double checked with Aeria. Then my confirmation email stated queen bed. When I rechecked website it had changed to ´full bed’. I queried this with Grays in and they stated it was standard king size- which it is. I was expecting a superking as it was advertised as large king. All very mis leading and un-necessary.

2026-03-23 via Nuitee
M
min couple cn
10
2026-03-21 via Nuitee
I
Ischa family_with_children nl
9
Pros:

Perfect location for a visit, very safe environment

2026-03-19 via Nuitee
G
Genaro extended_group es
8
2026-03-15 via Nuitee
S
Srokosz extended_group pl
9
Pros:

Duża przestrzeń, blisko centrum i atrakcji

Cons:

Brak dostępu do balkonu, ze względu na który wybrałam tą kwaterę

2026-03-10 via Nuitee
A
Anne extended_group fr
9
Parfait
Pros:

Appartement sécurisé, lumineux, spacieux et propre. L’emplacement est parfait, hyper centre proche métro et bus.

Cons:

Pas de prise proche d’un miroir.

2026-03-10 via Nuitee
P
Peter couple gb
10
2026-03-03 via Nuitee
T
Trish extended_group nz
8
2026-03-01 via Nuitee
L
L-A couple gb
8
Lovely but a bit expensive!
Pros:

Clean, quiet and warm.

Cons:

Nothing.

2026-02-24 via Nuitee
B
Bartosz extended_group gb
10
Pros:

Super lokalizacja !Wszystko nam odpowiadało

2026-02-10 via Nuitee
S
Sallie solo_traveller gb
10
Pros:

Fantasic!

2026-01-27 via Nuitee
T
Thomas couple gb
9
2026-01-24 via Nuitee
A
Andrea extended_group br
2
The worst place I've ever been
Pros:

Nothing

Cons:

The cooktop was broken when we arrived. I notified the property thursday 6pm. Saturday night they said it was fixed. But it wasn't. We spent a lot of money buiyng food, that we intend to Cook.
The bed is so low, so if you have any ortopedic problems, don't book there.
The property gives 2 (two) soaps for dishwasher and 1 toilet paper per bathroom, even if your family booked 4 nights.
A horrible place to stay.

2026-01-24 via Nuitee
J
Jonathan couple gb
6
Cons:

Only 2 pods of coffee and sugar, milk

2026-01-20 via Nuitee
D
Delzar extended_group ch
10
2026-01-20 via Nuitee
J
Jessica family_with_children au
10
Spectacular apartment, perfect location
Pros:

Location and quality = stunning

Cons:

Nothing!

2026-01-20 via Nuitee
O
onur extended_group tr
9
Fiyatı makul olduğu sürece Londra'daki 1 numaralı seçimim olır.
Pros:

Mükemmel Konumdaydı. Tertemizdi. 50 m. mesafede Cancery Lane Subway'i var. 2 ayrı oda ile 2 ayrı büyük banyo ve kaliteli malzeme ile yapılmışlar. Yataklar büyük biz her odada 1 kişi kaldık. Mutfak ve Banyo eşyaları full equipment. Cadde meşe ağaçları ile dolu ve çok güzel odalar aşırı sessiz, arka balkon rahat ve keyifliydi.

Cons:

Yataklar yumuşak ve hafif içine çöküyordu. Derhal değişmesi gerekiyor. Bir kağıt havlu ile tuz-karabiber olsa süper olurdu. Su ve kahve için tesekkür ederiz. Wi-fi hızlı değil am iş görüyor.

2026-01-19 via Nuitee
D
David family_with_children us
10
Lovely spacious apartment and centrally located.
Pros:

Hello, I'm Dave from the US. I stayed in the Penthouse Apartment for one week in late August 2025
Here are all the pros:
Location:
My daughters and I loved the Central London location. It is a few minutes' walk from the British Museum and Covent Garden market to the west the City are about a twenty-minute walk to the east, and a few stops south of the Kings Cross and St Pancras Intl stations via the underground. There were plenty of food options; M&S Food, Tesco, Mc Donalds, Pret-a-Manger, Costa Coffee and Starbucks Coffee are nearby. The area is well served by London underground Central Line's Chauncery Lane station that is a little less than a 3-minute walk away. However, that location does not have lifts. I recommend if you're taking heavy luggage to take the Farringdon station on the Elizabeth line that is served with lifts.
Cleanliness:
We inspected our linen, the bedding, the bathrooms and kitchen and were well pleased with the apartment's cleanliness.
Amenities:
We stayed in the 2-bedroom, 2-bathroom penthouse. The larger of two bathrooms has an ensuite bathroom. The other bathroom holds the washing machine / dryer. The place has a relatively modern kitchen with a generous refrigerator and dishwasher. Adjacent to the kitchen is the lounge and the dining room, and beyond them, is the sizable terrace. Each bedroom and the lounge/dining room has a dedicated air conditioning climate zone.
Spacious:
This apartment was bright and capacious occupying one half of the 5th floor with the lounge facing the street side and the bedrooms facing the courtyard side. The photos really don't do it justice.
Quiet:
Although the building is in central London, and even though it is served by a bus line, the penthouse apartment was relatively quiet and inoculated from noise coming from the street.

Cons:

Just a few minor issues.
Better communication needed:
We were able to pay for early check-in. This is the first time I've ever had to pay for early check-in. I understand that part of this is because of the cleaning staff. But still, at least an early check at 15.00 should be gratis.
Hours after we first arrived in the apartment and after I crashed in the bed, my daughter that someone from the management office entered the apartment to check if we were in. Since I sleep very soundly, I had no idea this happened until after I had awoken. Since my daughters were not alarmed, then I wasn't terribly distressed however I wasn't well pleased.

2026-01-19 via Nuitee