NINE DOTS Azorean Art Boutique Hotel

Hotels
9.9 (148 reviews)
76 Rua dos Mercadores , Ponta Delgada , pt

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
High-quality amenities
Cons:
Low shower pressure
Pool temperature could be warmer

Categories

Cleanliness
9.84
No specific mention of cleanliness, assuming standard quality for this hotel tier.
Service
10
Fantastic staff and service highlighted in several reviews.
Location
10
Great location mentioned in multiple reviews, very accessible.
Room Quality
9.84
Rooms are small but efficient; overall good quality.
Amenities
9.84
Amenities like the spa pool and breakfast options received positive notes.
Value for Money
9.84
Overall good value, although some wished for more warmth in amenities.
Food and Beverage
9.84
Breakfast options and dining experience were well-received.
Overall Experience
10
Overall experience was excellent, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:52

Property Description

Luxurious Amenities: Indulge in our indoor pool, hammam, and spa center for a relaxing stay.
Culinary Delights: Enjoy a variety of dining options including buffet, vegetarian, and vegan breakfast choices.
Explore the Island: Conveniently located just 25km from Sete Cidades Lagoon and Lagoa Verde, discover the natural beauty of Ponta Delgada.

Book your stay at NINE DOTS Azorean Art Boutique Hotel and make unforgettable memories on the enchanting island of Ponta Delgada.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Location

Guest Reviews

9.9
Based on 148 reviews
Cleanliness: 9.84
Service: 10
Location: 10
Room Quality: 9.84
Amenities: 9.84
Value for Money: 9.84
Food and Beverage: 9.84
Overall Experience: 10
P
Pedro couple pt
4
Rasoavel!!
Pros:

Rasoável!!

Cons:

Piscina é linda! por outro lado água completamente fria... no quarto ár condicionado bloqueado no quente, na hora de ir jantar saimos e pedimos ao colaborador da receção para verificar o que se passava no ar condicionado o que fez foi abrir a janela e o ar condicionado bloqueado no quente na mesma, não se conseguia estar no quarto de tão quente, para abrir a janela não precisava de pedir ao colaborador na receção eu mesmo abriria! para preço qualidade para **** muito á quem!

2026-03-26 via Nuitee
D
Diogo couple pt
10
2026-03-20 via Nuitee
F
Franco family_with_children it
10
Eccezionale
Pros:

Mi sono trovato molto bene in tutti gli aspetti dalla accoglienza,ai servizi,una gentilezza,delicatezza e attenzione dallo staff per i clienti per niente scontata,mi sono trovato lì per il mio compleanno e inaspettatamente ho ricevuto una torta deliziosa e champagne offerto dall’hotel..grazie grazie!

2026-03-19 via Nuitee
A
Ariana couple pt
10
A não perder!
Pros:

O hotel é simples mas muito bem decorado. O restaurante tem vista para o jardim e dá a sensação de refúgio na natureza em plena cidade. Pequeno almoço muito bom. A piscina interior surpreende.

2026-03-18 via Nuitee
R
Rachelle couple nl
9
2026-03-18 via Nuitee
A
Amélie family_with_children ca
10
Calme et confortable
Pros:

Deuxième visite au Nine dots et franchement pas déçu. L’emplacement est idéal, les installations sont au goût du jour et les commodités sont parfaites pour relaxer. Excellent petit déjeuner.

Cons:

Le personnel était moins souriant et semblait indifférent.

2026-03-17 via Nuitee
S
Samuel couple pt
10
2026-03-14 via Nuitee
P
Perry couple us
10
The perfect location for exploring Sao Miguel!
Pros:

Nine Dots was absolutely perfect for our stay on Sao Miguel island. The location is amazing for exploring the island. The room was so spotlessly clean, comfortable, and had everything we needed. Breakfast was excellent and had something for everyone! We appreciated all the little touches like the little cakes left by housekeeping staff in our room which were so perfect after a long day of hiking. We also appreciated the use of the gorgeous pool/spa area. Overall this was one of my favorite hotel stays ever, and it was a very reasonable price.

Cons:

Parking is limited in the area, not the hotel’s fault but we parked in a nearby underground garage which was cheaper than the hotel parking rate.

2026-03-14 via Nuitee
C
cedalia solo_traveller pt
10
2026-03-13 via Nuitee
S
Sara solo_traveller ca
10
The best boutique hotel ✨
Pros:

This boutique hotel is exceptionnal ! The staff was attentive and kind, the facilities were sparkly clean, decorated with taste. This hotel is so much more than a hotel ; it has a real storytelling, every feature was thought and chosen with care- from the dishes made locally with a mission to the art displayed. I enjoyed the spa and the restaurant as well. I will be back without a doubt !

Cons:

That I couldn’t stay longer !

2026-03-11 via Nuitee
M
Maria couple es
10
Brutal
Pros:

Estada molt agradable al Nine Dots! Destacaria sobretot el servei i l’amabilitat del personal, sempre atent i amb un tracte molt proper tenint uns detalls increïbles . Es nota la cura pels detalls en tots els espais, amb una decoració molt cuidada i acollidora. La ubicació és molt bona i permet moure’s fàcilment per la zona. A més, el petit spa és un gran plus per relaxar-se després del dia. Sens dubte, un hotel molt recomanable!

Cons:

Si hagués de dir algun punt menys positiu, comentaria que el bany és una mica just de mides. Resulta lleugerament incòmode a l’hora d’obrir la porta i moure’s entre la dutxa i el WC. Tot i això, és un detall menor dins d’una estada molt agradable en general.

2026-03-11 via Nuitee
L
Liliana couple pt
10
2026-03-03 via Nuitee
A
Ana extended_group pt
9
Incrível, staff e hotel muito bons
Pros:

Localização, simpatia do staff, super atenciosos aos detalhes, disponibilidade de bebidas típicas oferta do hotel

Cons:

O quarto tinha um cheiro forte nada agradável, tendo que abrir a janela para melhorar

2026-03-01 via Nuitee
C
Carolina couple pt
10
2026-02-28 via Nuitee
C
César couple pt
10
Estadia tranqulia e muito confortável.
Pros:

Pequeno-almoço era bom, com produtos de qualidade e óptima omelete de queijo
A localização é perfeita
A piscina singularmemte intimista, relaxante e de arquitectura perfeita.
O canto de leitura, que usei, é tranquilo, com luz ideal parao objectivo e singelamente bonito e agradável.

Cons:

A remperatura da sala.jantar estva um pouco baixa.

2026-02-08 via Nuitee
N
Nuno family_with_children pt
10
2026-01-26 via Nuitee
A
Aizhana solo_traveller de
10
Pros:

From the very first moment — starting with the reception — this hotel feels like a true treasure of the island. The check-in was fast and smooth, and then I received something that truly touched my heart: a handwritten welcome letter. It was such a warm and unexpected surprise. I kept this letter with me and saved it for my next visit, which I truly hope will be very soon.

The breakfasts are absolutely delicious, the room is very comfortable, and the evening cookies that are brought to the room are simply wonderful — such a small detail, but it means so much. Every moment here is filled with care, warmth, and real hospitality.

With great hope and love, I am already waiting for my next trip. Thank you for everything — for your attention, your kindness, and your beautiful energy. Until we meet again, with love,
your Aizhana from Germany 💛

2026-01-20 via Nuitee
L
Lorena couple ch
8
Pros:

Zimmer und das Hotel ist superschön und hat uns sehr gut gefallen, wären auch gerne noch etwas geblieben. Das Personal ist sehr freundlich und war jederzeit sehr hilfsbereit.

Cons:

Die Sauna im Spabereich war leider wegen Maintenance geschlossen und das Wasser im Pool war eher kühl um etwas Zeit darin zu verbringen.

2026-01-20 via Nuitee
M
Micaela couple us
10
Our stay was just what we needed- magical, restorative and so refreshing. Perfect getaway!!
Pros:

We loved the cleanliness, the friendly staff, quick revivals at the bar and gorgeous location!

Cons:

We loved every single thing!

2026-01-19 via Nuitee
C
Claudia couple es
10
Personal excepcional y ubicación inmejorable.
Pros:

Me gustó mucho que se veía de calidad y el personal era excelente, un trato super amable y siempre dispuestos a ayudar. La ubicación perfecta también.

2026-01-19 via Nuitee