Westlight Lisboa Madalena

Hotels
9.5 (300 reviews)
61 Rua Pedras Negras , Lisbon , PT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.8
Multiple reviews highlighted issues with cleanliness, including mildew smells and ants in the room.
Service
10
The staff were consistently praised for their kindness and professionalism.
Location
10
Guests appreciated the central location, although there were some complaints about the street's unevenness.
Room Quality
9.3
Some guests reported issues with room maintenance, like windows not closing properly and lack of proper storage.
Amenities
9.8
The hotel offered some amenities, but there were complaints about missing items such as kettles and insufficient hooks.
Value for Money
8.3
Several reviews indicated the hotel did not meet expectations for the price paid.
Food and Beverage
9.8
Breakfast was generally considered good, but there were calls for more options and quality improvements.
Overall Experience
10
Despite some negative aspects, the overall experience was seen as pleasant due to staff attitude and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:45

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box. Relax in the private bathroom with complimentary toiletries and a hairdryer.

Convenient Services
Enjoy the convenience of room service, 24-hour front desk, airport transfers, and bicycle rental service. Stay connected with free WiFi and explore the city stress-free.

Delicious Dining Options
Start your day right with a continental, Full English/Irish, or Italian breakfast at our on-site restaurant. Unwind at the bar with a refreshing drink after a day of sightseeing.

Book now to experience the perfect blend of comfort and convenience at Westlight Lisboa Madalena.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 300 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.8
Value for Money: 8.3
Food and Beverage: 9.8
Overall Experience: 10
A
André • couple • fr
7
2026-10-24 • via Nuitee
D
delvy gonzalez • couple • us
7
First time in Lisbon
Pros:

Location, personal and wifi were excellent.
Everything was within walking distance. Cleanliness. Wifi was good too. Lots of restaurants around the area

Cons:

Dark carpet and room a little outdated. Breakfast not worth the money. I got room 403 which was really good. Very expensive

2026-10-24 • via Nuitee
F
Fábio • couple • br
10
Pros:

Houve um contratempo com os meus óculos e a equipe de funcionários dedicou-se durante dois dias para resolver. Sou muito agradecido.

2026-10-22 • via Nuitee
A
Alberto • couple • es
9
2026-10-21 • via Nuitee
L
Liliana • couple • ro
10
Pros:

Locatia foarte buna , camera mica dar curata.

Cons:

Micul dejun a fost bun , dar asemănător in fiecare zi

2026-10-19 • via Nuitee
D
Dmitriy • extended_group • us
10
Pros:

Great place to stay in the center on Lisbon!

2026-10-16 • via Nuitee
G
Gudmundur Bjarni • solo_traveller • dk
8
Great
Pros:

Well located. Nice area.

Cons:

The room was a little worn down

2026-10-15 • via Nuitee
J
Jerome B. • extended_group • mq
9
Escapade à Lisbonne
Pros:

Nous étions de passage pour le Marathon de Lisbonne, qui arrivait Place du Commerce...à peine à 400m (5min à pied). Idéal après la course mais aussi comme point de départ pour toute balade dans la ville.

Cons:

RAS

2026-10-15 • via Nuitee
J
JEAN-MARIE • couple • fr
9
2026-10-13 • via Nuitee
S
Sabrina • solo_traveller • it
7
Pros:

Posizione

Cons:

Un po' alto il costo

2026-10-13 • via Nuitee
Συμεωνίδης • solo_traveller • gr
6
2026-10-12 • via Nuitee
A
Anna Rita • solo_traveller • it
8
Posizione ottima per visitare la città
Pros:

Posizione centrale

Cons:

Colazione un po' dozzinale

2026-10-12 • via Nuitee
U
Uwe • couple • de
9
Pros:

Sehr gute Lage in der Nähe der Aufzüge zwischen Baixa und Alfama. Sehr gute Schallisolierung der Fenster zur viel befahrenen Straße.

Das Frühstück ist ein Angebot eines vom Hotel unabhängigen Cafés im gleichen Haus. Es gibt eine feste Anzahl von Produkten, wobei bei einzelnen Produktgruppen eine Auswahl angeboten wird. Wir haben dort 4x mit unterschiedlichen Varianten gefrühstückt. Es hat uns jedes mal sehr gut geschmeckt und wir waren mehr als satt.

2026-10-11 • via Nuitee
E
ELENA • solo_traveller • es
7
2026-10-10 • via Nuitee
J
Juan Arturo • couple • co
10
2026-10-10 • via Nuitee
W
Wayne • couple • ca
9
We would definitely stay at the hotel again due to the convenient location, staff, and breakfast.
Pros:

We weren't able to enjoy the breakfast at the hotel due to an early morning flight, but were provided with a lovely boxed breakfast to take away,. The breakfast was delicious and the quality of items were superb. There also was water provided in our room which was a bonus after a day of travelling to reach our destination.

Cons:

Nothing, everything was fine.

2026-10-08 • via Nuitee
H
Hemant • couple • gb
10
2026-09-17 • via Nuitee
P
Pascal • solo_traveller • es
10
Pros:

Ubicación y trato del personal

2026-09-16 • via Nuitee
A
Amanda • couple • au
7
The stay was good and the hotel was good value within walking distance of main trams and tourist attractions. Close to
Pros:

Downtown location. Quiet street close to main tourist area

Cons:

Nothing

2026-09-15 • via Nuitee
C
checoficial • couple • es
9
Un aniversario genial
Pros:

Lo mejor de todo es la ubicación. Literalmente al lado de la catedral, y a solo 5 minutos andando de la Plaza da Figueira y la Plaza del Comercio. Como se enteraron de que íbamos por nuestro aniversario de boda, nos dieron una habitación mejor. El desayuno MUY abundante y rico (no es buffet).

Cons:

No tiene muchas cosas malas, quizás el aparcamiento, que no tiene propio, está a unos 8 minutos andando. La cama y las almohadas la verdad es que bastante incómodas, tenía la cabeza hundida y una almohada era muy dura y la otra muy blanda. Ninguna lo suficientemente alta.

2026-09-14 • via Nuitee