Westlight Lisboa Madalena

Hotels
9.5 (300 reviews)
61 Rua Pedras Negras , Lisbon , PT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.8
Multiple reviews highlighted issues with cleanliness, including mildew smells and ants in the room.
Service
10
The staff were consistently praised for their kindness and professionalism.
Location
10
Guests appreciated the central location, although there were some complaints about the street's unevenness.
Room Quality
9.3
Some guests reported issues with room maintenance, like windows not closing properly and lack of proper storage.
Amenities
9.8
The hotel offered some amenities, but there were complaints about missing items such as kettles and insufficient hooks.
Value for Money
8.3
Several reviews indicated the hotel did not meet expectations for the price paid.
Food and Beverage
9.8
Breakfast was generally considered good, but there were calls for more options and quality improvements.
Overall Experience
10
Despite some negative aspects, the overall experience was seen as pleasant due to staff attitude and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:45

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box. Relax in the private bathroom with complimentary toiletries and a hairdryer.

Convenient Services
Enjoy the convenience of room service, 24-hour front desk, airport transfers, and bicycle rental service. Stay connected with free WiFi and explore the city stress-free.

Delicious Dining Options
Start your day right with a continental, Full English/Irish, or Italian breakfast at our on-site restaurant. Unwind at the bar with a refreshing drink after a day of sightseeing.

Book now to experience the perfect blend of comfort and convenience at Westlight Lisboa Madalena.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 300 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.8
Value for Money: 8.3
Food and Beverage: 9.8
Overall Experience: 10
H
Hemant • couple • gb
10
2026-09-17 • via Nuitee
P
Pascal • solo_traveller • es
10
Pros:

Ubicación y trato del personal

2026-09-16 • via Nuitee
A
Amanda • couple • au
7
The stay was good and the hotel was good value within walking distance of main trams and tourist attractions. Close to
Pros:

Downtown location. Quiet street close to main tourist area

Cons:

Nothing

2026-09-15 • via Nuitee
T
Till • couple • za
9
Great central location to the Centre of town and tourist attractions.
Pros:

Great central location.

Cons:

Not much!

2026-09-14 • via Nuitee
D
Dominique • couple • fr
10
Excellent
Pros:

Super bien placé propre et personnel très agréable

Cons:

L’emplacement et la propreté literie très confortable

2026-09-14 • via Nuitee
C
checoficial • couple • es
9
Un aniversario genial
Pros:

Lo mejor de todo es la ubicación. Literalmente al lado de la catedral, y a solo 5 minutos andando de la Plaza da Figueira y la Plaza del Comercio. Como se enteraron de que íbamos por nuestro aniversario de boda, nos dieron una habitación mejor. El desayuno MUY abundante y rico (no es buffet).

Cons:

No tiene muchas cosas malas, quizás el aparcamiento, que no tiene propio, está a unos 8 minutos andando. La cama y las almohadas la verdad es que bastante incómodas, tenía la cabeza hundida y una almohada era muy dura y la otra muy blanda. Ninguna lo suficientemente alta.

2026-09-14 • via Nuitee
S
Sergio • couple • es
9
Ubicación inmejorable
Pros:

Excelente ubicación, cómodo y limpio. La habitación me pareció amplia y la cama, cómoda. Personal muy amable. Desayuno estupendo, en la cafetería del local que hay en la parte baja del edificio.

Cons:

En verano puede llegar a hacer bastante calor y la climatización solo funciona cuando estás presente. Con todo, se refresca rápido. No habría estado mal bañera, además (en lugar de) ducha. Pero son pequeñas cuestiones que no empañan una experiencia estupenda.

2026-09-13 • via Nuitee
Ángel Mauricio • couple • co
10
Excelente desayuno.
Pros:

Muy lindas instalaciones y cerca a muchos lugares interesantes.
El desayuno excelente!

2026-09-11 • via Nuitee
F
Frederic • couple • fr
8
Très bien
Pros:

Excellent emplacement
Personnel à la réception et de chambre agréable

Cons:

Petit déjeuner long et choix rigide; un peu juste en quantité
Flash périodique appareil sécurité au dessus du lit pendant la nuit

2026-09-11 • via Nuitee
R
René • couple • ch
10
2026-09-10 • via Nuitee
R
Raffaele • couple • it
9
Tutto sommato siamo stati bene
Pros:

Posizione centrale e struttura molto accogliente

Cons:

La colazione. Non era a buffet ma alla carta (poca scelta)

2026-09-09 • via Nuitee
V
Verónica • couple • es
10
2026-09-05 • via Nuitee
V
Vascellaro cipolla • solo_traveller • it
10
2026-09-05 • via Nuitee
J
Jill • couple • za
10
2026-09-03 • via Nuitee
L
Ludovica • couple • it
9
2026-09-02 • via Nuitee
F
Fernando Artur • solo_traveller • pt
8
2026-09-02 • via Nuitee
A
Amro • solo_traveller • ae
10
Pros:

Location and cleannenes

Cons:

Nothing

2026-09-01 • via Nuitee
B
Birgit • couple • de
10
2026-09-01 • via Nuitee
R
Renato • family_with_children • it
9
2026-09-01 • via Nuitee
P
PHILIPPE • couple • mf
10
Pros:

L’emplacement idéal !!!!

2026-08-31 • via Nuitee