Westlight Lisboa Madalena

Hotels
9.5 (201 reviews)
61 Rua Pedras Negras , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.8
Multiple reviews highlighted issues with cleanliness, including mildew smells and ants in the room.
Service
10
The staff were consistently praised for their kindness and professionalism.
Location
10
Guests appreciated the central location, although there were some complaints about the street's unevenness.
Room Quality
9.3
Some guests reported issues with room maintenance, like windows not closing properly and lack of proper storage.
Amenities
9.8
The hotel offered some amenities, but there were complaints about missing items such as kettles and insufficient hooks.
Value for Money
8.3
Several reviews indicated the hotel did not meet expectations for the price paid.
Food and Beverage
9.8
Breakfast was generally considered good, but there were calls for more options and quality improvements.
Overall Experience
10
Despite some negative aspects, the overall experience was seen as pleasant due to staff attitude and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:45

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box. Relax in the private bathroom with complimentary toiletries and a hairdryer.

Convenient Services
Enjoy the convenience of room service, 24-hour front desk, airport transfers, and bicycle rental service. Stay connected with free WiFi and explore the city stress-free.

Delicious Dining Options
Start your day right with a continental, Full English/Irish, or Italian breakfast at our on-site restaurant. Unwind at the bar with a refreshing drink after a day of sightseeing.

Book now to experience the perfect blend of comfort and convenience at Westlight Lisboa Madalena.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 201 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.8
Value for Money: 8.3
Food and Beverage: 9.8
Overall Experience: 10
C
carina • couple • es
10
Excelente
Pros:

Todo

Cons:

Todo perfecto divino piso

2026-05-08 • via Nuitee
D
Delgado • couple • ar
8
2026-05-08 • via Nuitee
N
Nicole • solo_traveller • us
8
Great stay! Great Location
Pros:

Location

2026-05-07 • via Nuitee
V
Vitor • family_with_children • br
8
2026-05-03 • via Nuitee
L
luciano • solo_traveller • it
10
Ottimo
Pros:

Lo staff estremamente gentile e disponibile

Cons:

Tutto perfetto

2026-05-03 • via Nuitee
C
Colin of Cheshire • solo_traveller • gb
8
Our Lisboa Stay
Pros:

How clean it was and the location

Cons:

Breakfast

2026-04-30 • via Nuitee
A
Angela • extended_group • gb
9
Pros:

Best location. So central

2026-04-29 • via Nuitee
M
Maria • couple • gb
9
2026-04-28 • via Nuitee
D
Deborah • couple • gb
10
Perfect for our 2 night stay
Pros:

Very central

Cons:

All good

2026-04-26 • via Nuitee
B
Bryony • couple • gb
10
Convenient location for exploring Lisboa. Plenty of restaurants close by.
Pros:

The breakfast was adequate. There was some variety and choice. The location was right in the centre. Good for the buses, trams and the metro.

Cons:

A kettle in the room would help for making hot drinks.

2026-04-25 • via Nuitee
P
Peter • couple • ca
9
Enjoyed
Pros:

Location

Cons:

Noisy location

2026-04-24 • via Nuitee
A
Anabela • family_with_children • pt
10
Excelente
Pros:

Staff excelente, super profissional e atencioso.
Instalações de qualidade, decoração e conforto premium.

2026-04-22 • via Nuitee
M
mauro • solo_traveller • it
5
Servizi molto scadenti
Pros:

Posizione centrale

Cons:

Stanza piccolissima, lavandino intasato e mai liberato, dispenser rotti, mancanza billitore

2026-04-21 • via Nuitee
W
Wachs • couple • us
5
2026-04-19 • via Nuitee
8
8d157c2d90b8729f02a1c3fd40c7696d • couple • br
8
Boa estadia
Pros:

Quarto, limpeza, funcionários atenciosos

Cons:

Café da manhã. Sem opção de self service

2026-04-18 • via Nuitee
8
851c7677a02b710577559ba4edbb4e81 • solo_traveller • us
9
2026-04-17 • via Nuitee
4
42419797ed6f7363855ed4a2bd4882bf • couple • no
9
Pros:

Beliggenhet

2026-04-15 • via Nuitee
F
fced2a324b5773f35bdb243a17a2485f • couple • se
9
2026-04-14 • via Nuitee
7
7aea082f2399736229e1530a31dd1998 • extended_group • es
8
Estancia de 3 días en Lisboa
Pros:

Todo muy bien, en ubicación, personal y limpieza.
El personal my amable.
La limpieza de la habitación y baño muy bien.
Y la ubicación también muy bien a dos calles de una de las plazas principales de Lisboa

Cons:

Fallo en confort porque la habitación era muy pequeña y no tenia armarios para guardar ni la ropa, ni las maletas, ni ningún objeto personal.
Y en el baño no había ningún mueble, ni repisa para dejar los objetos de aseo.
Y en instalaciones y servicios, también fallo y no me gusto nada: la nevera no funcionaba y tengo pautado por mi médico unas inyecciones , me las tengo que poner a diario, al día siguiente de llegar me fui a poner la inyección y estaba caliente, en consecuencia no me la pude poner, ni ese día ni el resto de días que estuve hospedada porque la pluma donde van las inyecciones. Tuve que tirar toda la pluma al estar más de 5 horas sin frio.
Y la puerta del baño no se podía cerrar, la puerta estaba mal y al ser una habitación tan pequeña, no tenias ninguna intimidad si ibas al WC.

2026-04-12 • via Nuitee
G
Gerhard • extended_group • de
3
Gute Lage aber niemals 4 Sterne !
Pros:

Wir waren 6 Nächte dort und das Frühstück war immer gleich. Es gab nur 2 Optionen zur Auswahl

Cons:

Die Zimmer waren schmutzig. Flecken auf den Teppichen und an den Wänden. Kleine Tiere (Bettwanzen) im Zimmer. Die Duschen undicht.

2026-04-09 • via Nuitee