Portarlington Grand Hotel

Hotels
9.1 (161 reviews)
76 Newcombe Street , Portarlington , au

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly customer service
Convenient location
Well-renovated rooms
Great amenities
Cons:
Gutters dripping made for a noisy night
Disappointing meals in the bistro
No tea or coffee in room

Categories

Cleanliness
9.23
Rooms were clean and modern, but one review indicated some maintenance issues.
Service
9.7
Friendly customer service and exceptional staff interactions noted throughout.
Location
9.44
Conveniently located in the center of town and close to attractions.
Room Quality
9.19
Rooms were well renovated and spacious with great furnishings.
Amenities
9.02
Great amenities but some reviews mentioned noise issues.
Value for Money
8.38
Some guests felt the value could improve, especially regarding bistro meals.
Food and Beverage
8.53
Breakfast was excellent, but bistro offerings were disappointing for some.
Overall Experience
9.3
Most reviews were highly positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:14

Property Description

Beachfront 4-Star Luxury

Exquisite Dining and Bar Experience
Indulge in a culinary journey at our on-site restaurant and bar, offering a delightful array of dishes and beverages to satisfy your cravings.

Comfort and Convenience
Relax in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, fridge, and a private bathroom. Enjoy the convenience of room service and luggage storage during your stay.

Perfect Location for Exploring
Located just 400 meters from Portarlington Beach and within proximity to major train stations and the airport, Portarlington Grand Hotel is the ideal base for your coastal getaway.

Book now to experience luxury by the beach at Portarlington Grand Hotel!

Check-in and check-out hours:

Location

Guest Reviews

9.1
Based on 161 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.44
Room Quality: 9.19
Amenities: 9.02
Value for Money: 8.38
Food and Beverage: 8.53
Overall Experience: 9.3
P
Peter couple au
8
Luxurious
Pros:

The design and layout of the hotel was beautiful. Bed was comfy, and room was clean

2026-03-19 via Nuitee
L
Lynn extended_group au
9
Pros:

We were picked up at the ferry terminus upon our arrival.
We were driven to a winery for lunch then picked up afterwards and taken back to the ferry.

Cons:

Unfortunately there was no breakfast served

2026-03-12 via Nuitee
A
Anna family_with_children au
10
2026-03-11 via Nuitee
C
christine couple au
9
Pros:

So quiet in the morning. Couldn't believe it.

2026-03-08 via Nuitee
D
Deirdre family_with_children au
5
Disappointing
Pros:

The booths downstairs we loved
Where we sat together playing cards

Cons:

The windows were filthy
Room 206 was cold
Unfortunately fire alarm woke all of us up we were all fast asleep
We did not feel confident to stay after evacuation
Then told there was no refund for the rest of our booking for 2 more nights 😔disappointing

2026-02-28 via Nuitee
P
Peter couple gb
9
Wonderful location and fabulous staff.
Pros:

The hotel is in a superb location overlooking the harbour but the best feature is the staff who could not have been more friendly and helpful. Nothing was too much trouble and even extended to a free shuttle bus ride to a winery restaurant and back again to the ferry despite the fact that we had already checked out.

Cons:

The reviews of the restaurant were not good so we ate at other restaurants nearby. They are in the process of dealing with this issue.

2026-02-26 via Nuitee
C
Carmelo couple au
9
Very good
Pros:

Good

Cons:

All good

2026-01-27 via Nuitee
E
Eddy couple au
9
2026-01-21 via Nuitee
U
Ulrich family_with_children au
9
2026-01-21 via Nuitee
S
Sharne couple au
7
Good
Pros:

Clean and modern rooms

Cons:

Gutters dripping when it rained kept us up all night.

2026-01-20 via Nuitee
S
Stuart couple au
8
2026-01-20 via Nuitee
D
Darren extended_group au
10
Have stayed in many places around the world and the reason The Grand stay stood out was the staff.
Pros:

Close to the beach .
Service was excellent .
Had a drop off and pick up bus service

Cons:

Paid the same price for different size rooms .
One room was larger than the other best rooms in the hotel . Our friends room was a lot smaller and we felt should have been cheaper

2026-01-19 via Nuitee
E
Ellen extended_group au
8
2026-01-19 via Nuitee
E
Emily couple au
10
Relaxing
Pros:

Comfortable bed, great location and modern bathroom

Cons:

N/A

2026-01-17 via Nuitee
S
Stacey couple au
10
Beautiful rooms
Pros:

Beds and bathrooms are unreal!!! Great location right in the middle of the street

Cons:

Nothing really.

2026-01-15 via Nuitee
C
Chris couple au
10
2026-01-14 via Nuitee
J
John couple au
8
Pros:

The location of the hotel was great and the parking.
With the bistro inside the hotel and the cafe, bakery and other shops all near by and the beach so close it's a great spot.

2026-01-12 via Nuitee
C
Chris couple au
10
Just a touch of class
Pros:

You definitely get a feel of the “Grand” nature of this historic building, with the eye to detail of the furnishings and old charm. Modern updates have been well balanced in keeping with the hotels character. Spent the weekend of the Mussel festival enjoying the food and atmosphere. Live band in the evening was a pleasant surprise in the open bar. A special mention to Miki who made us feel very welcome and was extremely helpful, and not to forget the other amazing staff in the bistro, bar and room service. Will be back again.

2026-01-12 via Nuitee
S
Sue couple au
10
Nice and roomy, quiet, great large car park , lovely staff.
Pros:

Location and facilities

Cons:

No clean towels left for 2nd day

2026-01-11 via Nuitee
A
Angela couple au
10
2026-01-11 via Nuitee