Cove Casagio

Hotels
7.4 (4 reviews)
27 Jalan Abdul Majid Raya , Jakarta , id

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Good location
Quiet atmosphere
Cons:
Dirty rooms
Unclean facilities
Poor service
Substandard room quality
Malfunctioning fridge
High price

Categories

Cleanliness
2.5
Guests complained about dirty rooms, toilets, beds, and overall cleanliness. Major issues reported with fridge not working and unclean facilities.
Service
3
Service received negative feedback due to unavailability of staff during check-out and overall dissatisfaction with assistance provided.
Location
7.5
Guests appreciated the good location and quiet atmosphere of the hotel.
Room Quality
2
Multiple complaints about dirty and substandard rooms, leading to an extremely low rating in this category.
Amenities
2.5
Poor amenities reported, with specific mention of unclean facilities and malfunctioning fridge.
Value for Money
2
Guests felt the overall experience did not justify the price paid, largely due to cleanliness and service issues.
Food and Beverage
5
No specific feedback provided on food and beverage services in the review.
Overall Experience
2
The negative experiences with cleanliness, service, and room quality heavily impacted guests' overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 13:07

Property Description

Luxurious Terrace Accommodation
Indulge in the comfort of a terrace at Cove Casagio, situated near popular shopping destinations like Pondok Indah Mall and Pacific Place.

Convenient Amenities
Enjoy free WiFi and private parking at this 3-star aparthotel, located within close proximity to Plaza Senayan and other attractions like Ragunan Zoo.

Nearby Attractions
Explore Jakarta with ease by visiting landmarks such as Grand Indonesia and Sarinah, all just a short distance away from Cove Casagio. Book now to experience the best of what the city has to offer.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 4 reviews
Cleanliness: 2.5
Service: 3
Location: 7.5
Room Quality: 2
Amenities: 2.5
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2
P
Philipp • review category business travellers • de
4
Never again
Pros:

Good location, quiet

Cons:

Room, toilet, bed, room, everything dirty. Fridge didn’t work. When I wanted to check out at 8 am the guy was sleeping in a little room next to the reception, I only found him after running through every floor. Everything just dirty and disgusting.

2025-04-29 • via Nuitee
T
Tiffanyw4225 • solo traveller • id
10
Exceptional
Pros:

the room is very fresh, scented and beautifully coordinated. the location is very strategic. love it so much!

2024-10-09 • via Nuitee
Z
Zilka • review category business travellers • id
9
Superb
2024-10-09 • via Nuitee
W
Wai • review category business travellers • sg
5
Don't bother staying here.
Cons:

There was no proper reception at the hotel. The online whatsapp resource is laggy and poor at answering any enquiries. The amount of moth balls in the toilet almost choked me to death with its smell.

2024-08-19 • via Nuitee