voco Bali Seminyak by IHG

Hotels
•
Voco
8.2 (125 reviews)
Jl. Raya Kerobokan 128 C, Banjar Taman, Kerobokan Kelod , Seminyak , ID

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location within walking distance of shops and restaurants
Friendly, responsive staff and good front-desk service (early check-in/late checkout)
Good value for money
Spacious, comfortable rooms noted by several guests
Breakfast and daily handmade cookies praised
Cons:
Poor cleanliness on arrival in multiple reports (body hairs, lashes, general uncleanliness)
Bathroom issues and maintenance problems (blocked toilet, leaking sink, shower needing deep clean)
Towel delivery delays for one guest
Pool gets little sun and has very few loungers
Occasional room odors (drain smell) and some rooms with poor view
Noise from the road

Categories

Cleanliness
5.6
Multiple reviews report poor cleanliness on arrival (numerous body hairs, false eyelashes, general unclean bathrooms) and a guest explicitly stating 'Cleanliness very bad'; housekeeping did respond but initial condition was notably poor.
Service
9.4
Service consistently praised: staff described as amazing, friendly and responsive; helped with early check-in/late checkout and promptly addressed issues (though one guest had to call several times for towels).
Location
9.3
Many mentions of excellent location — walking distance to shops, cafés, restaurants and local attractions; repeatedly cited as a strong positive.
Room Quality
7.6
Rooms noted as spacious and comfortable by several guests, but issues included shower needing a deep clean, drain smells in some rooms, occasional maintenance problems and a disappointing view for one guest.
Amenities
8
Breakfast and in-room cookies were appreciated, but pool received criticism for lack of sun and limited loungers; overall mixed but generally acceptable.
Value for Money
9.1
Multiple guests explicitly state very good value for money, making this a clear positive in the reviews.
Food and Beverage
8.8
Breakfast described as nice/delicious and daily handmade cookies were a highlight for some guests, indicating strong F&B sentiment.
Overall Experience
7.8
Overall stays were generally positive due to location, staff and value, but the poor initial cleanliness and occasional maintenance issues noticeably dampened some guests' impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Luxurious Accommodation
Experience ultimate comfort in our cozy rooms and suites designed to cater to your every need during your stay in Seminyak.

Scenic Outdoor Areas
Relax and unwind by the stunning outdoor swimming pool or take a leisurely stroll through our lush garden oasis, perfect for a tranquil retreat.

Ideal Location
Conveniently located near popular beaches and cultural attractions, Voco Bali Seminyak is the perfect choice for both leisure and business travelers looking to explore the vibrant city of Seminyak.

Book now to experience luxury and convenience at Voco Bali Seminyak, your home away from home.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 125 reviews
Cleanliness: 5.6
Service: 9.4
Location: 9.3
Room Quality: 7.6
Amenities: 8
Value for Money: 9.1
Food and Beverage: 8.8
Overall Experience: 7.8
T
tina • solo_traveller • au
10
Great hotel for the price . Staff amazing
Pros:

Close to places I needed to be around

Cons:

Noise from the road

2026-10-31 • via Nuitee
J
Jennie • family_with_children • au
5
Great location, but disappointing cleanliness and maintenance
Pros:

The hotel is in a great location, close to plenty of cafés, restaurants and shops and approximately a 15 minute walk from Seminyak Village. The staff were friendly, and we particularly appreciated the handmade cookies available each day, which our toddler absolutely loved.

Cons:

Unfortunately, our stay got off to a disappointing start due to the cleanliness of both rooms. Upon check-in, we found numerous body hairs scattered throughout the bathrooms, around the beds and across the room carpet. This was far beyond the occasional stray hair you might reasonably expect, with more than 20 visible hairs in some areas, making it clear that the rooms had not been cleaned thoroughly between guests. As we were travelling with our toddler, this was especially concerning and understandably left us feeling uncomfortable.

The cleanliness issues were also noticeable in the second hotel room, where we found numerous long strands of hair, including in the bathroom, as well as false eyelashes on the floor left behind by previous guests.

We notified the staff and requested that both rooms be given another thorough clean. We opted not to change rooms, as we were tired from travelling and didn't want the additional inconvenience of moving our belongings and settling into new rooms. The staff and housekeeping team were responsive to our request, and the rooms were eventually cleaned to a satisfactory standard.

There were also some maintenance issues during our stay. The toilet became blocked, although staff resolved this relatively quickly, the bathroom sink was also leaking, causing water to spread across the bathroom floor.

While we appreciated the staff's efforts to address these issues, the experience at check-in significantly dampened our overall impression of the hotel. Cleanliness is one of our top priorities when choosing and staying at a hotel, so finding both rooms in this condition was particularly disappointing. We had booked two rooms for a multi-night stay and expected a much higher standard of cleanliness and maintenance, particularly from an IHG hotel. Although there were positive aspects to our stay, the initial experience fell short of our expectations.

2026-10-28 • via Nuitee
M
Muhammad Syukran • couple • my
4
Cons:

Cleanliness very bad

2026-10-28 • via Nuitee
S
Sarah • couple • au
7
2026-10-12 • via Nuitee
M
Michael • couple • au
7
Pros:

Very good value for money. Location made in walking distances to shopping precinct

2026-10-12 • via Nuitee
P
Paul • solo_traveller • au
6
2026-09-19 • via Nuitee
K
KAYED • couple • jo
8
2026-09-16 • via Nuitee
S
Shahzaib • couple • qa
7
Pros:

Staff was friendly and breakfast is nice. Rooms are good overall but bathroom should have exhaust

2026-09-16 • via Nuitee
M
Mohammed • family_with_children • sa
9
2026-09-13 • via Nuitee
A
Aisha • couple • om
8
2026-09-11 • via Nuitee
A
Abdullah • extended_group • kw
9
2026-09-10 • via Nuitee
A
Abdullah • couple • sa
7
2026-09-09 • via Nuitee
P
Prodjo • solo_traveller • id
9
Pros:

Cleanliness of the room

Cons:

None

2026-09-07 • via Nuitee
S
Sunil • couple • in
7
Stay was good , but lots to improve
Pros:

Location

Cons:

View from the room

2026-09-07 • via Nuitee
R
Richard • couple • au
8
2026-09-07 • via Nuitee
K
Kathy • family_with_children • au
7
Pros:

Very spacious rooms! There were lots of restaurants and shops nearby which made things very convenient. Appreciated the front desk allowing us to check in early and organised our late checkout with ease.

Cons:

I didn’t appreciate having to call front desk 4 times to chase up towels for my toddler. Finally received the towels more than an hour later. Big let down. The shower also needs to be thoroughly scrubbed.

2026-09-07 • via Nuitee
S
Sultan • solo_traveller • sa
4
Pros:

قربه من الفعاليات

Cons:

عدم النظافه

2026-09-06 • via Nuitee
J
James • solo_traveller • gb
8
Nice place to stay
Pros:

Great location and staff. The breakfast was delicious and the room was very comfortable and clean.

Cons:

The room often had a terrible smell of drains... The pool didn't get much sun and only had two loungers.

2026-09-02 • via Nuitee
فاطمة • couple • om
7
Pros:

حجزنا المكان بسرعا وكانت ليلة وحدة اول ما وصلنا ودخلنا الغرفة لاحظنا قلة نظافة لاكن علطول غيرو لنا الغرفة وكانو متعاونين جداً وكمان غيرو لنا التشيك اون الى الساعة 2 علطوللل وكانو متفهمين الموظفين عسل وبشوشين الفندق هاديي وحلو

2026-09-01 • via Nuitee
J
Jesslyn • solo_traveller • us
9
2026-08-30 • via Nuitee