Ki Space Hotel & Spa, près de Disneyland Paris

Hotels
Independent
9.2 (131 reviews)
4 Av. Johannes Gutenberg, Serris, Seine-et-Marne, 77700 , Serris , FR

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Comprehensive recycling policy
Free WiFi
24-hour front desk
Sauna
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient shuttle service
Modern facilities
Clean rooms
Cons:
Rude staff members
Issues with cleanliness
High food prices

Categories

Cleanliness
8.53
While the property is noted as clean, some reviews highlight issues with cleanliness standards.
Service
9.5
Most reviews mention friendly and helpful staff, although there were some complaints about certain staff members.
Location
10
The location is described as convenient for Disney, with easy access to shuttle services.
Room Quality
9.04
Rooms were generally clean and modern, but with some comments on unfinished cosmetic touches.
Amenities
9.49
Amenities like the shuttle service to Disneyland and available facilities received positive feedback.
Value for Money
9.02
Though some found pricing high near Disney, others felt the value was appropriate given the offerings.
Food and Beverage
8.48
Food quality is appreciated, but the pricing and limited variety were noted as downsides.
Overall Experience
9.53
Many guests had a positive overall experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:34

Property Description

Luxurious Amenities
Indulge in our indoor pool, sauna, and fitness center to unwind and relax. Free Wi-Fi and bike parking available for your convenience.

Delightful Dining Options
Savor a delicious meal at the on-site restaurant and sip on your favorite drink at the bar/lounge. Don't miss out on the buffet breakfast served daily.

Event Spaces and Comfortable Accommodations
With over 5000 square feet of conference space and various meeting rooms, we cater to your event needs. Rest in our cozy rooms with premium bedding and modern amenities.

Book your stay at Ki Space Hotel & Spa near Disneyland Paris for a memorable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.2
Based on 131 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 9.02
Food and Beverage: 8.48
Overall Experience: 9.53
N
Navpreet family_with_children
4
Pros:

The floor had dust gathered in the corners of the room otherwise ok

2025-10-12 via Nuitee
E
Emma Marion partner
10
Pros:

The hotel was absolutely beautiful and very modern. The bed was comfy but the two singles do slide apart very easily which then creates a gap in the middle of the bed. The free transfer bus to Disney was very useful and punctual and driver was very friendly! We have zero complaints about our stay except the hotel held a 1st birthday event while we were there so we had no access to the facilities that night, when we went outside to collect our Uber Eats we found the guests attending the event were extremely rude and gave us very judgemental looks as we were not ‘dressed up’ and would not let us past.

Everything else was perfect and the pool was a really nice treat! We would definitely stay again!

2025-10-06 via Nuitee
S
Scott family
10
Pros:

Lovely new hotel. The staff were great when they could not initially find our expedia booking. The rooms are fairly large and very comfortable. The gym and pool looked great although we did not have time to use them. The restaurant was also very good. Not cheap but reasonable for the quality. It is a about 15 mins to Disney Parks but they have a shuttle and plenty of Ubers available for under 20E.

2025-10-04 via Nuitee
J
Jenna family
2
Pros:

Several issues during our stay. The facility was beautiful, the service was unkind, unhelpful, and unprofessional from the time of check in to check out. It was clear that the front desk staff does not want to be there and it shows. Additionally, there is not enough staff to check in / help guests efficiently. They should hire staff from the Disney Park that understand how to deliver Disney level of service. As a hotel operator in the US, I was appalled by the way I was talked to and treated. Very limited offerings for food and a lot of restrictions. Avoid if possible, don’t be lured by the photos, the service and time restrictions/early and late closures of the on-site offerings, risk ruining your stay as it did ours. 10/10 DO NOT RECOMMEND

If taking the Disney shuttle bus as we hoped, important to know, they stop running shuttles 12-5, creating additional challenges.

2025-10-02 via Nuitee
B
Brian
2
Pros:

Flight got cancelled and rescheduled for the next day. Both the hotel and hotels.com wouldn't accommodate our misfortune.

2025-09-27 via Nuitee
H
Hildegarda Samuel
8
Pros:

Lovely hotel

2025-09-22 via Nuitee
R
Ryan
10
Great stay
Pros:

We had such a lovely stay! The staff couldn’t have been more welcoming and helpful, which made everything feel easy and relaxed. The beds were really comfortable and we all slept well after long days at the Disney parks. It’s only a short ride to Disney, which was super convenient for us. We also enjoyed the restaurant and bar – food and drinks were really nice (a little on the pricey side, but that’s to be expected so close to Disney). Simba and Jared were great! Overall, a great stay and we’d happily come back!

2025-09-19 via Nuitee
B
Ben
10
Perfect stay.
Pros:

Breakfast delicious. Restaurant super tasty. Pool and gym facilities great. Loved the room & the shuttle to Disney was so easy and straight forward with lots of times. Would defo come back!

2025-09-19 via Nuitee
J
Jonathan family_with_children
10
Pros:

It’s a new hotel so everything is really modern and clean. Great shuttle service to Disneyland. Friendly staff and good breakfast.

2025-09-09 via Nuitee
A
Alan family
10
Pros:

All was great.

2025-09-09 via Nuitee
S
S family
10
Pros:

Property was very modern and comfortable and staff were friendly and helpful

2025-09-05 via Nuitee
M
Mohammad family
8
Pros:

Everything was clean except cleaning

2025-09-04 via Nuitee
I
Irene
8
Pros:

Clean room and friendly staff

2025-08-31 via Nuitee
A
Angela
10
Pros:

Excellent from start to finish

2025-08-31 via Nuitee
C
Christopher
8
Pros:

The lady in the reception was grumpy when I asked her where to park when we arrived.
The rest of the staff member were friendlier.
Same breakfast menu served everyday.Signage to staircase must be more clearer as lifts then to get really busy.

2025-08-29 via Nuitee
S
Saranjan family_with_children
10
Pros:

Hotel was very clean and staff were very friendly. Very modern, highly recommend.

2025-08-29 via Nuitee
P
Patricia partner
10
Pros:

Shuttle to Disneyland paris was great the food at restaurant was good and great customer Service the bed was very comfortable and being able to make breakfast was helpful

2025-08-29 via Nuitee
R
Roda family_with_children
8
Pros:

The property it’s self is clean but the staff is rude or pretty much don’t try to help in anyway. They expect everyone to speak French. Dining menu was not the best but very expensive

2025-08-29 via Nuitee
R
Rupinder family
8
Pros:

4 star would be about right for this hotel. It was a nice clean hotel. The staff were pleasant and a complementary non alcoholic drink voucher was given upon check in.
The room itself was nice and clean, although cosmetically it was unfinished. The kitchenette was great and they supplied most things for example a fridge, dishwasher, electric hob, kitchen utensils and a microwave. Tea/coffee machine was standard but the annoying thing was no water bottles. They had one water dispenser each floor which unfortunately was as far away as it possibly could be from our room.
Breakfast was half decent. A choice of english or continental on offer, but no baked beans surprisingly. The breakfast staff were nice and polite.
The shuttle bus was on the hour from 9am and I’d suggest getting on board quick as seating is limited. Two running buses might have been ideal.
You had a shopping mall close by called Vl d Europe and also a fantastic outlet village next to the mall. The general area was very clean and safe, with a good choice of restaurants.
This hotel is fairly new and I expect it will be completed and improvements made over the next year and could see myself going back one day.

2025-08-28 via Nuitee
Z
Zainab family
10
Pros:

Lovely hotel

2025-08-28 via Nuitee