H4 Hotel Wyndham Paris Pleyel Resort

Hotels
H Hotels Group
8.6 (214 reviews)
149 Boulevard Anatole-France, Saint-Denis, 93200 , Saint-Denis , FR

Pets allowed

Facilities

Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Elevator
Breakfast available (surcharge)
Health club
Express check-in
See all facilities

Review Highlights

Pros:
Exceptional service by staff
Convenient location
Cons:
Cleanliness issues
Booking and administrative errors

Categories

Cleanliness
6.61
Several cleanliness issues were reported, including stains and cockroaches.
Service
9.58
Morgan and Francis provided exceptional service, though reception staff were indifferent.
Location
9.12
Conveniently located near metro and RER stations.
Room Quality
8.07
Room was clean but had issues with bed arrangement.
Amenities
9.1
Fitness center was very good and enhanced the stay.
Value for Money
8.06
Felt overcharged due to misleading booking and unexpected fees.
Food and Beverage
9.11
Bar staff were friendly and helpful, contributing positively.
Overall Experience
9.18
Mixed experience with highlights from staff, but significant issues impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:04

Property Description

Luxurious Amenities
Featuring a health club, indoor pool, and complimentary Wi-Fi, H4 Hotel Wyndham Paris Pleyel Resort offers a lavish stay.

Dining and Entertainment
Indulge in delicious meals at Gaumenfreund or unwind with a drink at one of the two bars/lounges.

Convenient Location
Located just a short drive away from iconic landmarks like Sacré-Cœur Basilica and Moulin Rouge, this hotel is the ideal choice for travelers seeking comfort and convenience.

To experience the ultimate blend of luxury and convenience, book your stay at H4 Hotel Wyndham Paris Pleyel Resort today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Set meals are served in guestrooms only (no menus or public dining).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

8.6
Based on 214 reviews
Cleanliness: 6.61
Service: 9.58
Location: 9.12
Room Quality: 8.07
Amenities: 9.1
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 9.18
T
tylerfC5051FA Couples
10
Morgan and Francis are awesome! Give the hotel a terrific 1st impression
Pros:

Morgan and Francis made my night, they were proffessional, very caring and outgoing individuals. I’ve traveled to 100’s of hotels and they really made my bad day into a positive one.

2025-10-22 via Tripadvisor
O
O4984XSkevinb Couples
2
A deeply disappointing stay - misleading booking (potential scam) and poor hygiene
Pros:

I booked a Deluxe Double Room via Booking.com, but upon arrival the hotel informed me that no such rooms were available unless I paid an additional €150. I felt pressured to accept this surcharge just to get the type of room I had already booked.
Browsing through the reviews I realized I am not the only who have been in this situation.
Unfortunately, the problems didn’t stop there. The room was not clean (stains on the carpet and windows), and I even found cockroaches — I have photos as proof. Despite reporting this to reception, the cleaning service never came unless I asked every single day.
Overall, I felt misled by the booking information, overcharged, and extremely disappointed by the cleanliness and service. I sincerely hope Booking.com and the hotel review their standards to prevent this happening to other guests.

2025-10-14 via Tripadvisor
E
Emmanuel
2
Pros:

Clean room

2025-10-12 via Nuitee
S
Shantae
10
Pros:

This hotel has been the highlight of my visit. The bea

2025-10-10 via Nuitee
M
Maya
8
Pros:

The hotel was nice. The only downside of this property was they entered and cleaned the room while we had a do not disturb sign on. But other than that, the hotel was really clean and the gym had good views. The staff was helpful at front desk as well

2025-10-09 via Nuitee
D
daniel partner
10
Pros:

Beautiful hotel with excellent views

2025-10-09 via Nuitee
R
RAKESH
8
Pros:

Excellent

2025-10-09 via Nuitee
A
Ana family
8
Pros:

Ok

2025-10-09 via Nuitee
R
Rodolfo Rafael family
8
Pros:

All OK. nice hotel. convenient.

2025-10-07 via Nuitee
R
Ronald partner
6
Pros:

Pros: advanced/secure elevators, close to metro, new and clean.
Cons: only had hand soap (no shampoo, conditioners, etc.), no mini fridge, shower walks into bedroom so it can feel cold after a shower, hotel bars/restaurant closes early, a worker came into the room but unsure what he wanted as there was language barrier, area doesn’t really feel safe

2025-10-07 via Nuitee
A
Ashley
8
Pros:

Great property! Access to the pool/ gym is tedious. Overall decent stay!

2025-10-06 via Nuitee
D
Daniel
10
Pros:

Great place to stay

2025-10-06 via Nuitee
J
John family
2
Pros:

Not service at all.

2025-10-05 via Nuitee
Z
ZKSUJ Solo travel
6
Average, seems to be a few common issues to sort out
Pros:

Seems to be common place reading the reviews, my booking also got 'lost in the system' and they had no record of it even though I booked through the Wyndham site with a confirmation email.
The staff told me that it happens all the time and I'm still trying to figure out if I was charged more than I was meant to pay as they may have booked a different category and the deposit I was made to pay was more than I had expected. I do notice that I am also missing loyalty points which should be credited but have not been possibly due to a different category booking.
I was told to wait a while for them to sort it out (and given a drink voucher which was good) but was never told when the room was ready, no initiative shown here. I just wanted to get to my room and waiting is fine but if its ready and you are still waiting because of a hotel error and no one tells you, that is a waste of time

The hotel room was clean, and new. The shower was really good. I booked a double bed which was 2 made up single beds pushed together. To the point where when you used the blanket it was only for a single bed as half the bed was still tucked in and made up, so it was really a twin with nothing separating the beds.

The fitness centre was very good and the hotel is located close to a few different metro and RER stations which makes it convenient.

Reception staff in general were indifferent. They were blunt but not fully rude, and were not friendly or welcoming. As mentioned above, not much initiative shown in certain situations. Bar staff however were friendly and helpful

The hotel need to sort out it's admin issues. What could be quite a nice hotel is let down by these things leaving quite a bad taste

2025-10-04 via Tripadvisor
P
Pavel family
8
Pros:

Didn’t spend much time here, just overnighted on a layover but the check in process took a bit of time due to a long line at midnight and there was an issue with a group of guests complaining about their rooms. Our room was fine, the view was great and the bed was very comfortable.

2025-10-03 via Nuitee
H
Hsiao Ping partner
8
Pros:

I was told at the time of checking out that an occupant fee of 7.80 EURO per person will be charged, which was not communicated in advance to me at the time of booking. If you wish to do a early check-in, you will be charged with EURO 50.

2025-10-03 via Nuitee
D
dashbaljid
10
Pros:

Goodp

2025-10-03 via Nuitee
S
Sylvester
10
Pros:

I enjoyed my stay. The staff were great especially with customer service! The room was very clean and modern! I appreciated that. The area is also great—enjoyed getting to see about her part of town!

2025-10-02 via Nuitee
T
Tuezdae
4
Pros:

My stay was actually a mixed bag.
More bad than good but I did have nice room.

My first night I nearly froze to death NO Heat im the winter totally UNACCEPTABLE.
The second night the lift dropped me unexpectedly 2 floors
again UNACCEPTABLE.

The management showed no real comcern for my experiences there.

I did enjoy their caesar salad and 1 of there wait staff I wrote her name to give her a shout out but couldn't find my note. However she was very helpful & comforting after my lift ordeal.

This Hotel is a work in progress
When I return to France I may not stay here

2025-10-01 via Nuitee
G
giovanni partner
6
Pros:

Bar was ok to expensive

2025-10-01 via Nuitee