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Facilities
Property facilities
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Fitness facilities
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Spa/wellness center
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Babysitting/child services
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Valet parking
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Karaoke
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Pool with view
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Electric vehicle charging station
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Toilet with grab rails
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Baby safety gates
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Entertainment staff
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Kids' pool
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Fence around pool
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Steam room
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Fitness/spa locker rooms
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Fitness classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious 5-Star Hotel in Bandar Lampung
Exquisite Dining and Relaxation
Indulge in culinary delights at our restaurant and unwind at the bar or hot tub for a truly relaxing experience.
Wellness and Leisure Amenities
Enjoy the year-round outdoor pool, fitness centre, sauna, and terrace for ultimate rejuvenation and leisure during your stay.
Convenience and Services
Benefit from our business centre, babysitting services, and multilingual staff, ensuring a seamless and enjoyable visit.
Experience unparalleled luxury and comfort at Grand Mercure Lampung. Book now for an unforgettable stay!
A deposit may be required at the property.
Location
Guest Reviews
Lokasi strategis ditengah kota, hotel bersih
Hotel biasa aja....harga kemahalan. Sabun habis. Setrika harus ngotot u dapat pinjaman. Makanan biasa..hari pertama bubur keasinan..makana yg berkuah gak panas. Hari kedua, lontong keasinan.gak ada yogurt. Sushinya aneh. Western apaan.pokoknya gak sepadan dgn harga
Hanya bantal nya enak dan kasur lebar
Lovely grand lobby with great views of Lampung. The room is very spacious with great facilities. The staff are very nice, warm, and friendly. English is not always widely spoken more with those in training but nothing Google Translate can't fix. A laundry service is offered but very expensive for Asia and for the area. Excellent spread in the breakfast buffet and also had a delicious meal for dinner.
Veel lawaai, slechte isolatie
Locatipn
Over priced compare with the facilities provided
It’s a new one, still clean.
I came at the same time with graduation venue at floor 5M (?), so its very crowded and I should wait very long to use the lift from 1 to 5th floor, while one from 3 lifts (?) is not in operation. The hotel should take attention in the future so the hotel guests do not need to wait very long time.
We come here for staycation to celebrate our daughter birthday and it was a great decision. Hotel provide complimentary cake which such a warm gesture for us. Breakfast has many variant menu and free for toddler which is a big plus. Beautiful room view, clean room, helpful staffs and festive decoration make our stay certainly memorable.
Comfy bed
Staff hospitality
None
Comfort hotel with the best view, i can see the city light clearly, so beautiful. The breakfast is yummy and i can find vurious indonesian foods here, love it. The front liner was so helpfull and friendly. This is my second time visit and stay here, i do enjoy and love my stay. Thank you Grand Mercure Lampung.
- when i checked in, were told that my booking did not include breakfast. Actually finally confirmed the breakfast is included.
- When i requested a bottle of additional mineral water, where only 2 bottles are provided for each room per day. i were told that i should pay the additional one.
아주깨끗하고 머물때마다 좋습니다
View laut yang bagus
The rooms have a very high quality. It’s very clean and feels new.
Unfortunately there is no concierge service and the building feels very empty as it’s supposed to house a mall, supermarket and other businesses.
The breakfast buffet seems to value quantity over quality, I would rate it average.
Some non-smoking rooms are located on the same floor as smoking rooms which leads to a bad smell.
We had a wonderful stay at Grand Mercure Lampung. The staff were very welcoming and helpful throughout our stay, making us feel right at home. The room was spacious, clean, and comfortable, perfect for a family getaway.
The breakfast selection was excellent with plenty of delicious options to choose from. Our little one really enjoyed the pool and kids’ area, and the warm service from the team made our birthday celebration even more special.
Thank you, Grand Mercure Lampung, for such a lovely experience. We’ll definitely come back again on our next visit to Lampung!
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