Zasgo Hotel

Hotels
9.6 (1012 reviews)
Jalan Soekarno Hatta , Labuan Bajo , id

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great view
Cons:
Pool cleanliness
Smoking around the property

Categories

Cleanliness
8.9
Clean rooms but some issues with pool cleanliness mentioned.
Service
10
Staff are very friendly and helpful according to several reviews.
Location
9.87
Great location near airport and restaurants.
Room Quality
8.91
Rooms clean but a bit dated and overpriced for some.
Amenities
9.86
Good amenities like pool and restaurant with nice views.
Value for Money
9.89
Generally excellent value based on reviews.
Food and Beverage
9.35
Food and drinks are nice with a great view.
Overall Experience
10
Overall very positive experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:20

Property Description

Luxurious Accommodation
Zasgo Hotel, located in Labuan Bajo, offers a 4-star experience just 1.1 km from Pede Beach. The air-conditioned rooms are equipped with modern amenities like a flat-screen TV, minibar, and private bathroom, ensuring a comfortable stay.

Outstanding Facilities
Guests can enjoy the outdoor swimming pool, terrace, and on-site restaurant during their stay. The hotel also provides free WiFi, a 24-hour front desk, and concierge service. Additionally, the availability of airport transfers and room service adds convenience to your trip.

Scenic Surroundings
Situated near Wae Rana Beach and Komodo International Airport, Zasgo Hotel offers a picturesque setting for your vacation. Start your day with a delicious breakfast buffet and explore the nearby attractions easily.

Book your stay at Zasgo Hotel now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.6
Based on 1012 reviews
Cleanliness: 8.9
Service: 10
Location: 9.87
Room Quality: 8.91
Amenities: 9.86
Value for Money: 9.89
Food and Beverage: 9.35
Overall Experience: 10
A
Ana Isabel Gómez Hernández solo_traveller es
9
Pros:

Las vistas, la piscina y el desayuno en la última planta. Personal super amable.

Cons:

Quizás que el desayuno buffet, aunque estaba muy bien, tenía poca variación para el público occidental, por ejemplo para mis hijos.

2026-07-18 via Nuitee
D
David solo_traveller nl
7
2026-07-18 via Nuitee
S
Shireen solo_traveller au
10
Top of the town
Pros:

What a beautiful view from the top! Approx 1.5kms from the harbour, just enough on the edge of town to not get the call to prayer wake you early, but easy to walk down town for meals.
I was pleased to have a pool and sea view, room was well equipped with tv and usual hotel amenities.
Breakfast catered to Asian and western tastes.
It was helpful having a supermarket and some pharmacy and gift stores below.
Staff were super helpful at addressing any issues.

Cons:

Given the restrictions on towels over the balcony, it would assist if management could provide laundry airers on request to help dry towels and swim suits after komodo sailing trips.
Would love to see each floor offering filtered water dispensers so people reuse their water bottles. It's such a lovely town, it would be a shame to see it overrun with plastic like Bali was when tourism really got big.

2026-07-15 via Nuitee
G
G8378QArobl Family
10
Great views
Pros:

Location was great. Supermarket in same building. Pool atmosphere excellent with staff member Risky looking after us every day.

2026-07-14 via Tripadvisor
D
D4867BHcharliel Friends getaway
10
Hotel pool staff
Pros:

At the hotel pool my friends and I found the worker named risky was very friendly and was a driving force for us to return to the pool area every day for a drink!

2026-07-14 via Tripadvisor
9
972archiee Friends getaway
8
Zasgo hotel (Risky)
Pros:

The place was very well kept, very clean, only issues were that my room was not ready and that some shower heads do not work. The pool was lovely, all food and drinks were exceptional, and one specific worker named Risky was unbelievable he was a 10/10 worker, very good to talk with and very kind.

2026-07-14 via Tripadvisor
M
MAYUMI couple jp
10
次回も宿泊したいホテル
Pros:

高台にあり、絶景!レストランからは綺麗なサンライズ、夕日もみれ。また隣接のフロアは、大画面でサッカーみれた。展望が最高。地下に大きなスーパーマーケットが入ってるのでとても便利。フルーツも売ってる。

Cons:

なし

2026-07-14 via Nuitee
C
Celia couple es
9
Buena relación calidad-precio
Pros:

El hotel está genial. Cerca del puerto, tiene dentro un supermercado, una farmacia… y tiene el restaurante en el rooftop. Las habitaciones cuidadas y limpias

Cons:

Lo único que la habitación no tenia ventana

2026-07-14 via Nuitee
M
MattS6286 Family Newcastle upon Tyne, Tyne and Wear, England
10
Happy today
Pros:

We stayed here and Gio was our housekeeping hand. He was very attentfful and helped us with an extra bed and extra toiletries.

2026-07-13 via Tripadvisor
U
Ulrike family_with_children nl
8
Geweldige uitzicht en comfortabel bedden
Pros:

Goede bedden, supermarkt, apotheek en andere winkels in het gebouw. Uitzicht fantastisch

Cons:

Douchekop straal is er bijna niet. Alleen hand douche was goed. Ontbijt was lekker maar beperkt in assortiment.

2026-07-13 via Nuitee
F
franklZ1764UY Family San Jose, San Jose Metro, Province of San Jose
10
Perfect Stay in Labuan Bajo
Pros:

Our stay at Zasgo Hotel in Labuan Bajo was absolutely wonderful! From the moment we arrived, we felt genuinely welcomed by the incredibly kind and attentive staff. The hotel was clean, comfortable, and perfectly located, making it an ideal base for exploring the beautiful surroundings.

A very special thank you goes to Elsa and Achillius, who made our stay truly unforgettable. Their warmth, professionalism, and genuine care for every guest exceeded all our expectations. They were always ready to help with a smile, offered great recommendations, and made us feel like valued friends rather than just hotel guests.

The outstanding hospitality of the entire team, combined with the excellent service, created an experience we will always remember. We highly recommend Plazco Hotel to anyone visiting Labuan Bajo and would happily stay here again. Thank you, Elsa, Achillius, and the whole team, for making our trip so special!

2026-07-12 via Tripadvisor
C
cv_laura couple br
5
Hotel parece lindo, mas o atendimento foi péssimo
Pros:

Localização boa, café da manhã excelente, restaurante excelente, piscina excelente

Cons:

Assim que chegamos ao hotel, percebemos que o chuveiro do nosso quarto não tinha água quente. Entramos em contato com a recepção e enviaram um funcionário para verificar o problema, mas nada foi resolvido. Em seguida, informaram que a água quente voltaria em aproximadamente uma hora. Esperamos esse tempo, mas o problema continuou.

Ligamos novamente para a recepção e, em vez de resolverem a situação, nos orientaram a tomar banho em outro quarto e depois voltar para o nosso. Essa solução era completamente inadequada.

Expliquei que meu marido estava doente, com febre, e que precisávamos apenas de um quarto que tivesse água quente funcionando. Mesmo assim, disseram que, para trocar de quarto, teríamos que pagar um valor adicional.

Diante da falta de solução, meu marido, mesmo doente e com febre, precisou descer comigo até a recepção para discutir pessoalmente. Somente depois de muita insistência — e até de mencionarmos que chamaríamos a polícia — concordaram em nos trocar de quarto. No total, ficamos cerca de 4 horas esperando para conseguir tomar um banho.

O mais inacreditável é que o novo quarto também não tinha água quente. Ao reclamarmos novamente, fomos informados de que isso era algo "comum" no hotel. Acabamos tomando banho de agua fria.

Foi uma experiência extremamente decepcionante. Além da falta de um item básico como água quente, o atendimento foi péssimo, sem empatia e sem qualquer preocupação em resolver um problema que impactou diretamente nossa estadia.

2026-07-12 via Nuitee
G
GrandTour14277089422 Family
10
Very warm experience
Pros:

All the staffs were very very warm and accommodating , elsa especially was very welcoming. Would definitely recommend it as I had a great time here

2026-07-11 via Tripadvisor
H
Helena couple es
8
Pros:

La piscina es lo mejor, desayuno tipo buffet libre variado, recomendable

Cons:

Hay habitaciones sin ventana

2026-07-11 via Nuitee
9
990tanu Friends getaway
10
Fortunate to stay at Zasgo Hotel.
Pros:

Good location, friendly staff especially Rosi & clean room. Value for money.

2026-07-10 via Tripadvisor
Y
ypl42 Friends getaway
10
Happy 😍
Pros:

Good service, workers are polite, hotel clean and suitable location especially worker Gio and Gelfan so good and nice worker to make a cute decoration for us, tqvm to them.

2026-07-10 via Tripadvisor
C
C2239QElarissak Family United Kingdom
10
Clean rooms, attentive staff and fantastic rooftop bar
Pros:

We visited this hotel as part of the packed tour. This is a great hotel, very friendly and polite staff. Uchi was lovely and gave us great recommendations about nearby sites of interest. Room was clean and reception staff excellent. If you decide to stay here, don’t miss the rooftop bar, it has a laid back atmosphere and stunning views especially during sunset.

2026-07-10 via Tripadvisor
S
Sabine family_with_children ch
6
2026-07-10 via Nuitee
N
Nadia couple it
9
2026-07-10 via Nuitee
S
Sabine family_with_children ch
7
2026-07-09 via Nuitee