Hotel Australasia

Hotels
8.9 (679 reviews)
144 Imlay Street , Eden , au

Free
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Small room sizes
Noisy environment

Categories

Cleanliness
8.54
Black mould and damp smell in ensuite mentioned; overall cleanliness was a concern.
Service
9.51
Staff were extremely friendly and helpful, providing assistance where needed.
Location
9.55
Main street location is advantageous for guests.
Room Quality
9
Rooms noted as small and some noise issues, but tastefully decorated and comfortable.
Amenities
8.53
Hotel had amenities like free parking and a restaurant, but charging for water was frowned upon.
Value for Money
8.49
Some complaints about pricing, especially regarding extra charges for TV and other amenities.
Food and Beverage
8.54
Breakfast quality and menu at the restaurant were noted as disappointing.
Overall Experience
9.01
Overall, a pleasant experience with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:25

Property Description

Luxurious Accommodation
Hotel Australasia offers air-conditioned rooms equipped with modern amenities such as a flat-screen TV, coffee machine, and minibar. Some rooms even feature balconies with stunning sea views, ensuring a comfortable and relaxing stay for all guests.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a variety of cuisines including Italian, Pizza, and Seafood. With options for vegetarian, dairy-free, and halal dishes available upon request, there is something to satisfy every palate.

Exciting Activities
Explore the beautiful surroundings of Eden with activities like hiking and cycling, perfect for adventure enthusiasts. For a leisurely day, guests can unwind on the terrace or avail of the free bikes to explore the nearby Cocora Beach.

Experience luxury, fine dining, and adventure at Hotel Australasia. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MER

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 679 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.01
B
bluey52 couple au
9
Restored & Charming
Pros:

Lovely old hotel with fresh restoration . My wife loved the Claw foot bath in the room.

Cons:

Shower needs a screen as a lot of the floor gets wet and drains away from drain grate once past shower cubicle.
Bath is nice but only suits short people.
Toast was cold when brought to us in dining room and no orange juice available even though requested from night before.
We need to make our own toast when we are ready .

2026-03-21 via Nuitee
D
David couple au
8
Nice stop on our trip
Pros:

Loved how old pub had been fixed up nice job👍👍

2026-03-21 via Nuitee
T
Thomas couple de
8
2026-03-12 via Nuitee
E
elizabeth couple gb
10
Pros:

Beautiful old building fabulous rooms would liked to have had a second night but unfortunately they couldn't accommodate. Definitely recommended

Cons:

The fact we didn't have another night

2026-03-08 via Nuitee
M
Marianne couple ch
8
Pros:

Schöne Inneneinrichtung
Gutes Bett
Schöne Lage

Cons:

Sehr wenig Platz für Gepäck
Vom Zimmer mit Meersicht lärmige Ventilatoren und Toilettenanlage im Vordergrund.
Wir mussten eine Erklärung unterschreiben,dass wir bei einem fehlgeleiteten Feueralarmsämtliche Kosten übernehmen müssen.
Das Serviceersonal war nicht sehr kompetent.

2026-03-05 via Nuitee
S
Sheila couple gb
5
Cons:

No door between toilet and bedroom

2026-03-04 via Nuitee
L
Louise couple au
9
Loved the fit out
Pros:

Beautifully done restoration

Cons:

Food was terrible

2026-03-03 via Nuitee
T
Tony couple au
7
This hotel has so much potential that it is a pity that some things just fall a bit short.
Pros:

Great location in the centre of Eden. Stylishly renovated hotel. Staff were friendly and helpful. The room was comfortable and very clean. The bar is great and we enjoyed a drink on the verandah overlooking the street.

Cons:

The hotel menu was very limited for vegetarians, so we went to the next pub for dinner. The lack of any door to the bathroom/toilet is a bit disconcerting and the whole layout of the room could have been managed far better. While our room did have glimpses of the sea, the view was dominated by the rear beer garden and association buildings, together with new construction works. Next time, we will stay in one of the front rooms overlooking the street.

2026-03-01 via Nuitee
S
Susan couple gb
10
2026-03-01 via Nuitee
M
Michael couple au
10
2026-02-28 via Nuitee
M
MARCEL couple lu
9
Would come again !
Pros:

Fantastic hotel in old victorian-wild west style.
A great breakfast is served in a marvellously decorated room. The pub was nice too.

Cons:

Pub closed at 21.00 h which is quite early for us europeans but in australia it seems to be the norm so no big deal here.

Our toilet had no door, it was however hidden in the corner of a small room in the bathroom and the walls were so conceived that at no angle were you able to see the person on the toilet. It didn’t bother us at all but it might bother other people i suppose.

2026-02-28 via Nuitee
J
John couple au
7
We enjoyed the stay because there were some great restaurants in the town.
Pros:

Location was good. Did not eat there as the menu did not reach expectations. Too much craft beer.

Cons:

Bar menu. Too much craft beer. Breakfast offering was not to expectation for a room that you pay $243 a night for. Whilst it was complimentary breakfast, the offering was ordinary. E.g. No eggs or bacon.

2026-02-27 via Nuitee
T
Timmerman couple au
10
Pros:

The room was great, will likely stay again.

2026-02-27 via Nuitee
R
Richard couple nl
9
Pros:

Room was very small

2026-02-24 via Nuitee
K
Keith couple gb
9
Enjoyable
2026-02-23 via Nuitee
W
wang couple au
5
A good passby stay
Pros:

The place was decorated nicely, renevation was well done, beautiful in areas. Has a bar and restaurant on site, very convenient, location is good too.

Cons:

The room was crowded and small, no where to put anything, staff need training, fire alarm went off around 10pm, have to put on robe(already in bed) and evacuating.

2026-02-22 via Nuitee
D
Darryl couple au
10
Cool and Bougie hotel. Perfect for a short stay
Pros:

Gorgeous rooms.
Friendly staff.
Good food.

2026-02-22 via Nuitee
M
Maree couple au
8
Pros:

Our room was beautifully furnished and very clean

Cons:

NA

2026-02-14 via Nuitee
A
Amanda couple au
4
Historical hotel with lots of potential to provide a better customer experience.
Pros:

The bed super comfy
Location of the hotel is good
General style of the hotel is nice

Cons:

No where to hang clothes in room
Design of room was interesting. No privacy as the toilet is situated in the middle of the room.
Staff in bar and restaurant not motivated and generally stand around chatting. Food from restaurant was very average, wouldn’t rate!

2026-02-14 via Nuitee
S
Stuart couple au
7
Worth a visit but not if you want Oysters
Pros:

The hotel is fantastic with great public areas including a well stocked bar and lovely restaurant. Rooms are lovely with very comfortable beds and ameneties. Onsite parking and location is right in town.

Cons:

The attention to detail was a bit lacking, the staff were more interested in chatting to each other than engaging with guests. Menu items not available after a cruise ship had been in port! But no mention of this until we went to order. I get that the cruise ship revenue is very important to towns like Eden but to run out of Oysters and not proactively try and get more for your overnighting guests or at least say something when asked is we were booking in for dinner to me was a bit dissapointing.

2026-02-11 via Nuitee