Hotel Australasia

Hotels
8.9 (763 reviews)
144 Imlay Street , Eden , au

Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Small room sizes
Noisy environment

Categories

Cleanliness
8.54
Black mould and damp smell in ensuite mentioned; overall cleanliness was a concern.
Service
9.51
Staff were extremely friendly and helpful, providing assistance where needed.
Location
9.55
Main street location is advantageous for guests.
Room Quality
9
Rooms noted as small and some noise issues, but tastefully decorated and comfortable.
Amenities
8.53
Hotel had amenities like free parking and a restaurant, but charging for water was frowned upon.
Value for Money
8.49
Some complaints about pricing, especially regarding extra charges for TV and other amenities.
Food and Beverage
8.54
Breakfast quality and menu at the restaurant were noted as disappointing.
Overall Experience
9.01
Overall, a pleasant experience with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:25

Property Description

Luxurious Accommodation
Hotel Australasia offers air-conditioned rooms equipped with modern amenities such as a flat-screen TV, coffee machine, and minibar. Some rooms even feature balconies with stunning sea views, ensuring a comfortable and relaxing stay for all guests.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a variety of cuisines including Italian, Pizza, and Seafood. With options for vegetarian, dairy-free, and halal dishes available upon request, there is something to satisfy every palate.

Exciting Activities
Explore the beautiful surroundings of Eden with activities like hiking and cycling, perfect for adventure enthusiasts. For a leisurely day, guests can unwind on the terrace or avail of the free bikes to explore the nearby Cocora Beach.

Experience luxury, fine dining, and adventure at Hotel Australasia. Book your stay now for an unforgettable experience.

Important information:

Please note that most of our rooms have open‑plan layout bathrooms, which are designed without doors or enclosed partitions.

All rooms include flat-screen Smart TV with access to streaming applications (guests must use their own streaming service accounts).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MER

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 763 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.01
L
Lindsay couple au
10
2026-07-03 via Nuitee
L
Lisa couple au
10
Beautiful accomodation amazing staff 10/10
Pros:

Loved everything! Room was amazing. Bed super comfy. Large claw foot bath. Beautiful old style decor. Staff super polite, friendly and helpful. Dinner at restaurant was yum-3 nights, 3 different amazing meals. Lounge was beautiful to sit in and have a couple of happy hour drinks - large comfy leather chairs, fireplace .. beautiful fixtures throughout - perfect!! Our room also had a cute little balcony! Also breakfast was included, which was great too! They do fabulous coffee!

Cons:

There was nothing bad at all. If I had to pick something-the bedrooms are all open plan bed/bath with toilet behind a glass screen.. fine for a 25+ years married couple but maybe not so good for a new couple .. but they make that very clear in the ad.

2026-07-02 via Nuitee
T
Troy solo_traveller au
5
2026-06-28 via Nuitee
M
Maryanne couple au
10
Special
Pros:

Great restoration. Good location , loved the bath

Cons:

4 check in was annoying

2026-06-26 via Nuitee
M
Michael solo_traveller au
9
Definitely recommend
Pros:

Quality

Cons:

Bass Room was a bit crowded

2026-06-26 via Nuitee
N
Numeriano couple au
9
2026-06-25 via Nuitee
B
Bradley couple au
8
2026-06-22 via Nuitee
T
Thomas couple au
10
2026-06-16 via Nuitee
T
Tonya solo_traveller au
8
Pros:

Location
Facilities

Cons:

Pineapple Pizza for dinner - too soggy, no flavour

2026-06-15 via Nuitee
C
Cordell solo_traveller au
10
2026-06-14 via Nuitee
D
David couple au
7
We enjoyed staying at this hotel and will definitely be back. The rooms were wonderful, but we probably won’t eat at the
Pros:

The rooms - comfort and cleanliness was excellent. Nice bed. Outstanding building.

Cons:

The breakfast and dinner was not good, bar experience average too. These things are possibly the only thing holding this hotel back from being truly wonderful.

2026-06-12 via Nuitee
S
Susanne couple de
8
Alles in allem ein schöner Aufenthalt.
Pros:

Das Hotel ist sehr schön, sauber und außergewöhnlich. Die Zimmer sind sehr schön eingerichtet. Etwas ungewöhnlich ist die offene Toilette, aber das wussten wir von Anfang an. Das Personal ist sehr freundlich und hilfsbereit. Alles in allem ein schöner Aufenthalt.

2026-06-08 via Nuitee
R
Romeo extended_group au
8
Nice comfortable period style hotel
Pros:

Great location and comfortable

Cons:

Lights were way too bright

2026-06-06 via Nuitee
M
Mark couple au
8
A great restoration job.
Pros:

Beautifully restored old hotel. Well located in central Eden. Off street parking at rear. Staff were very pleasant.

Cons:

The room we had is quite small and the bathroom is a little odd as there is no door for privacy.

2026-06-05 via Nuitee
J
John solo_traveller au
9
Good option
Pros:

Big room, comfy chair. Had lift despite being only one storey. Lovely renovation.

Cons:

Aircon/heater inefficient, ineffective.

2026-06-05 via Nuitee
T
Thomas couple au
10
Pros:

Beautiful room, and use of the space and old building. Great staff and location.

2026-06-03 via Nuitee
R
Ranee couple au
9
Lovely place to stay but don't bother with restaurant.
Pros:

Beautiful rooms, everything you could possibly want is in the room.
Very clean and comfortable.

Cons:

The restaurant leaves a lot to be desired, the food is ok, the service dreadful. Perhaps the restaurant was dreadful as we stayed on Sunday night.
Plates not cleared, shared a main course for an entree and not given share plates, main courses came the staff just disappeared!
Wondered around the place to pay the bill strange place.
The bar is very bright.

2026-06-02 via Nuitee
D
Denis couple nz
10
Excellent
2026-06-01 via Nuitee
D
Dianne couple au
9
2026-06-01 via Nuitee
K
Kim couple au
10
Wonderful stay in Eden and plenty to do
Pros:

Everything, location, quiet, clean

Cons:

The room is a little small so there was no table for us to put our breakfast tray on except on the balcony but it was too cold to eat outside. A breakfast cart would have been handy

2026-06-01 via Nuitee