Holiday Inn Express Bali Sunset Road by IHG

Hotels
•
Holiday Inn Express
7.9 (182 reviews)
Jl. Sunset Road, Kuta, Kec. Kuta , Kuta , ID

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly, helpful staff
Clean rooms
Comfortable / large beds
Vegan food available on request (chef praised)
Nice pool view
Reception held luggage / accommodating service
Generally good breakfast for some guests
Cons:
Street / moped noise (loud at night)
Some rooms are small
No fridge in room
Old grey towels and mouldy shower linings
Slow-to-heat shower water
No bathroom exhaust fan
Room not ready at check-in for at least one guest
Hotel needs renovation / outdated in places

Categories

Cleanliness
8
Multiple guests explicitly state rooms are clean; however there are notes about old grey towels and mouldy shower linings that require maintenance.
Service
8.3
Staff repeatedly described as friendly, polite and helpful (reception team, named staff like Martin, and restaurant service including Ririn); luggage storage and accommodating requests were praised.
Location
8.6
Frequently praised as a great, well-located hotel and easy to reach, but several reviews report significant street/moped noise and a busy street affecting nights.
Room Quality
7
Mixed: comfortable large beds noted, but some rooms are small, lack a fridge, have inefficient air conditioning and issues like mouldy shower linings or shower floor problems.
Amenities
7.4
Amenities include a pool with a nice view and luggage room; shortcomings reported include no fridge in some rooms, no bathroom exhaust fan and slow-to-heat shower water.
Value for Money
8.2
One review explicitly calls it good value; positive service and occasional good breakfast/food increase perceived value despite noise and maintenance issues.
Food and Beverage
7.6
Food receives mixed but generally positive mentions: chef praised for making excellent vegan meals on request; breakfast described as good by some and 'just okay' by others.
Overall Experience
8.1
Overall sentiment is positive due to location and helpful staff, but repeated complaints about street noise and some maintenance issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Luxurious Accommodation:
Experience comfort and elegance in our rooms with balconies offering stunning pool views and modern amenities like flat-screen TVs, air conditioning, and free WiFi.

Dining Options:
Start your day with a delicious breakfast buffet featuring continental and Asian dishes. Indulge in Indonesian, Asian, and international cuisine at our on-site restaurant, with options for vegetarians and halal diets.

Convenient Location:
Located just minutes away from Legian Beach and Kuta Beach, our hotel also offers easy access to Bali Mall Galleria and Kuta Square. Enjoy a hassle-free stay with our airport transfer service and 24-hour front desk.

Book now for a memorable stay at Holiday Inn Express Bali Sunset Road, an IHG Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 182 reviews
Cleanliness: 8
Service: 8.3
Location: 8.6
Room Quality: 7
Amenities: 7.4
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 8.1
M
Mohamed Amine • couple • dz
10
2026-10-28 • via Nuitee
J
Joy • couple • au
6
2026-10-17 • via Nuitee
J
John • solo_traveller • gb
8
Great location & will definitely stay again!
Pros:

Nice big beds & very comfortable

Cons:

No fridge in the room

2026-10-15 • via Nuitee
K
KAILD • couple • sa
10
2026-10-10 • via Nuitee
D
D M Abu Bakar • solo_traveller • bd
7
Pros:

Location

Cons:

Small room

2026-09-15 • via Nuitee
T
Talgat • couple • kz
8
Pros:

Все хорошо, чисто

Cons:

Шумно очень было, звуки мопедов

2026-09-02 • via Nuitee
A
Atul • couple • in
10
2026-08-17 • via Nuitee
I
Ishbak • solo_traveller • zm
10
2026-08-10 • via Nuitee
C
Chikondi • solo_traveller • zm
8
Otherwise Great!
Pros:

Clean and great location. Staff was very polite and helpful. They were very accommodating and held my bags safely in the luggage room after I checked out till I collected them later in the evening.

Cons:

The breakfast was just okay, could be better. The water in the shower took a while to get hot.

2026-08-09 • via Nuitee
M
Mr. Lindana • solo_traveller • id
9
2026-08-07 • via Nuitee
F
Faisal • couple • in
4
The staff and the hotel was fine just the noise level was extreme
Pros:

Staff were friendly and helpful

Cons:

The location and the constant noise level of the bikes from the street was way to much.

2026-07-22 • via Nuitee
F
Fred • couple • id
8
Good value
Pros:

The chef and Ririn made us very delicious vegan food upon request. Reception staff (Martin and team) were welcoming and helpful indeed.

Cons:

The bathroom towels are old and grey and should be changed. Shower floor linings are mouldy and must be regularly bleached.

2026-07-20 • via Nuitee
I
I • couple • id
10
Pros:

Nice view from pool

2026-07-19 • via Nuitee
T
Taylor • solo_traveller • gb
7
2026-07-17 • via Nuitee
A
Abinaya • solo_traveller • in
7
2026-07-10 • via Nuitee
E
Efi • solo_traveller • id
9
2026-07-09 • via Nuitee
V
Vito Bernardino • solo_traveller • pt
8
Great location for me so far.
Pros:

I liked your customer services, breakfast and the well maintained facility.

Cons:

None

2026-07-07 • via Nuitee
Y
Yudi Agung Wibisono • solo_traveller • id
10
2026-07-05 • via Nuitee
A
Al bayati • solo_traveller • kw
10
2026-06-30 • via Nuitee
S
Shamsudheen • solo_traveller • ae
10
2026-06-29 • via Nuitee