Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding service
Beautiful property
Excellent location
Impeccable cleanliness
Cons:
Price can be steep
Some minor issues with room features

Categories

Cleanliness
9.7
Impeccable cleanliness reported in multiple reviews.
Service
10
Exceptional customer service highlighted in reviews, described as best in the world.
Location
9.67
Perfect location with easy access to city areas.
Room Quality
9.71
Beautifully designed rooms with comfortable accommodations.
Amenities
9.66
Excellent facilities including spa, restaurants, and more, noted by many guests.
Value for Money
9.19
Pricey but guests felt they received a lot for their money.
Food and Beverage
9.65
First-class breakfast and overall food quality appreciated by guests.
Overall Experience
10
Guests expressed delight with the experience, calling it special and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:32

Property Description

Luxurious Amenities and Central Location

Capella Sydney, a 5-star hotel in the heart of Sydney, offers a shared lounge, restaurant, and bar for guests to unwind. The hotel provides top-notch services like room service, a 24-hour front desk, and complimentary WiFi.

Relaxation and Wellness

Guests can indulge in the spa and wellness center's indoor pool, fitness facilities, sauna, and even enjoy a leisurely bike ride with the free bikes available.

Convenience and Comfort

With amenities like a business center, hot tub, and car hire services, Capella Sydney ensures a comfortable stay for all guests. Explore nearby attractions like the Royal Botanic Gardens and Harbour Bridge easily from this prime location.

Book now for an unforgettable stay at Capella Sydney!

Important information:

Arrival: Kindly note the assisted arrival point to the hotel is located at 24 Loftus Street, Sydney. Due to the local traffic conditions, we are unable to assist with arrivals on Bridge Street.

Valet Parking: As a heritage building, parking on site is regrettably unavailable. Our team is pleased to offer valet parking for AU$120.00 per night at an offsite location. Please note maximum vehicle height is 6.2 feet. Alternately, we may assist in suggesting other suitable self parking facilities available within the hotels vicinity.

Payment: With the exception of pre-paid reservations, the full accommodations amount will be charged at the time of arrival. A physical credit card will be required alongside a government issued ID in the cardholder’s name. The card holder must be present. A 2% credit card surcharge will apply and all major credit cards are accepted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Property Video

Guest Reviews

9.7
Based on 951 reviews
Cleanliness: 9.7
Service: 10
Location: 9.67
Room Quality: 9.71
Amenities: 9.66
Value for Money: 9.19
Food and Beverage: 9.65
Overall Experience: 10
J
Jane • solo_traveller • au
10
Pros:

Everything

2026-10-12 • via Nuitee
D
Daniel • couple • au
10
Just perfect
Pros:

Probably one of the best hotels I’ve been. Perfect balance between luxury and classy.

2026-10-11 • via Nuitee
L
Lina Ying • solo_traveller • au
10
Pros:

Every aspect was considered and catered to perfection

Cons:

More visible power points in rooms would have been useful

2026-10-11 • via Nuitee
D
David • couple • vn
10
Pros:

Jess who checked us in was amazing. She was so friendly and the personalised tour of the hotel to show us the facilities was informative and a great personal touch.

2026-10-10 • via Nuitee
C
Carol • couple • au
9
2026-10-10 • via Nuitee
C
Chomboon • couple • th
10
Pros:

services are amazing and all the facilities are superb

Cons:

nothing

2026-10-08 • via Nuitee
K
Kellie • couple • au
10
Fabulous
Pros:

Everything, attention to detail was wonderful

Cons:

Nothing

2026-10-07 • via Nuitee
J
Javier • couple • cl
10
2026-09-17 • via Nuitee
P
Patrizia • extended_group • it
9
Pros:

Le parti comuni

Cons:

La camera con arredi eleganti e curati ma con una vista non all’altezza

2026-09-17 • via Nuitee
R
Rodrigo • couple • cl
9
Muy bueno!
Pros:

Excelente todo!

2026-09-17 • via Nuitee
D
Dale • couple • nz
9
2026-09-16 • via Nuitee
S
Salim • couple • tz
10
A home in Sydney
Pros:

The staff were very welcoming, location was excellent.

Cons:

I couldn’t find one

2026-09-13 • via Nuitee
T
Tan • couple • sg
10
2026-09-13 • via Nuitee
K
Kimberly • couple • au
10
Close to perfect.
Pros:

Lovely

Cons:

N/A

2026-09-13 • via Nuitee
F
FUJIEDA • family_with_children • jp
10
最高の休暇でした
Pros:

歴史を感じるヘリテージ建築の中で、最高のおもてなし。

重厚な建物の雰囲気と、洗練されたラグジュアリーな空間が見事に融合していて、とても心地よく過ごせました。
カペラ・シドニー、滞在そのものが旅の思い出になるホテルでした。

Cons:

特にありません

2026-09-07 • via Nuitee
K
Kirsty • couple • au
10
2026-09-02 • via Nuitee
K
Kunyen • solo_traveller • tw
8
2026-08-31 • via Nuitee
P
Pavel • family_with_children • ru
10
2026-08-31 • via Nuitee
N
Nadia • couple • au
10
2026-08-31 • via Nuitee
S
Sophie • couple • au
9
2026-08-27 • via Nuitee