Punthill Parramatta

Hotels
8.5 (1015 reviews)
404 Church Street , Sydney , au

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Spacious apartments
Friendly staff
Cons:
Cleanliness issues
Unpleasant room odors
Poor communication

Categories

Cleanliness
7.39
Multiple mentions of poor cleanliness including cobwebs and superficial cleaning.
Service
8.86
Though staff were friendly at times, there were issues regarding support and communication.
Location
9.9
Great location mentioned in multiple reviews, convenient to transport and amenities.
Room Quality
8.35
Mixed sentiments; some rooms were comfortable, but others had issues like unpleasant smells.
Amenities
9.88
Positive feedback on layout, facilities, and amenities, with specific mentions of the rooftop gym.
Value for Money
8.34
Concerns expressed regarding price versus experience, notably with management and room issues.
Food and Beverage
5.89
No breakfast provided and no comment on the quality of other food options.
Overall Experience
9.36
General sentiment was positive despite some significant issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:19

Property Description

Sustainable Property with Modern Amenities

Convenient Location and Stunning Views
700 metres from Western Sydney Stadium, Punthill Parramatta offers a sustainable stay in Sydney with air-conditioned rooms, free WiFi, and private parking. Enjoy city and quiet street views, just 10 km from ANZ Stadium.

Family-Friendly Accommodation with Fully Equipped Kitchen
The aparthotel provides family rooms and facilities for disabled guests. Each unit boasts a fully equipped kitchen, a flat-screen TV, a washing machine, and a private bathroom with a walk-in shower and slippers. Indulge in the convenience of an oven, microwave, toaster, coffee machine, and kettle.

On-Site Dining and Nearby Attractions
Relish in the traditional restaurant serving dinner, lunch, brunch, and cocktails. Explore nearby attractions like Qudos Bank Arena and Sydney Showground, both 10 km away. Book your stay at Punthill Parramatta for a memorable experience.

Important information:

Please note that there is a 2% surcharge when you pay with a Visa or Mastercard credit card, American Express or Diners Club credit card. Please note that upon check in, guests are required to present the credit card used to make payment for the booking and a valid photo ID for the credit card holder. A credit card pre-authorization is required upon check in to cover incidental costs during your stay.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.5
Based on 1015 reviews
Cleanliness: 7.39
Service: 8.86
Location: 9.9
Room Quality: 8.35
Amenities: 9.88
Value for Money: 8.34
Food and Beverage: 5.89
Overall Experience: 9.36
S
Sally • family_with_children • au
10
2026-02-14 • via Nuitee
B
Bradley • solo_traveller • au
10
2026-02-13 • via Nuitee
S
Sumit • couple • au
10
Pros:

all things good

2026-02-12 • via Nuitee
M
Mathew • solo_traveller • au
10
2026-02-11 • via Nuitee
T
Tom • solo_traveller • au
10
Friendly staff, modern and clean facilities. Highly recommend, was a very easy and enjoyable stay.
Pros:

Great spot. Clean and modern. Great stay.

Cons:

Nothing, it was great.

2026-02-09 • via Nuitee
V
Vaishnavi • couple • au
10
Inexpensive, no noise travelling and friendly staff!
Pros:

The amenities provided were excellent for the cost of staying.

Cons:

There were no extra bin bags.

2026-02-08 • via Nuitee
C
Crystal • couple • au
10
Will stay here again
Pros:

How lovely it was

Cons:

Stains on roof

2026-01-30 • via Nuitee
A
Ali • extended_group • au
7
Pros:

Everything in the apartment that we needed were there.

Cons:

On-site secure parking was booked out although there should be reserved parking for every apartment but mine was also booked for someone else. So i have to park the car in an unsecured street parking and was hard to take stuff at the check in time and hard to get back to the car with lots of stuff down to the street

2026-01-24 • via Nuitee
M
Mohammed Yazeer • family_with_children • au
10
2026-01-23 • via Nuitee
R
Ray • couple • au
9
great
Pros:

very helpful and friendly staff

Cons:

nothing really

2026-01-22 • via Nuitee
S
Sing Chee • family_with_children • au
7
Pleasant, clean and good location
Pros:

Spacious

Cons:

Broken lift - only 1 lift servicing everyone

2026-01-22 • via Nuitee
M
Mick • solo_traveller • au
9
2026-01-20 • via Nuitee
T
Tessa • family_with_children • au
10
Short Stay - comfy and clean
Pros:

Close to commbank stadium. Staff were friendly

2026-01-20 • via Nuitee
T
Tim • couple • au
9
2026-01-19 • via Nuitee
M
Maxwell • solo_traveller • au
8
2026-01-19 • via Nuitee
J
Jonah • couple • au
9
Pros:

No breakfast provided

2026-01-19 • via Nuitee
J
Jyoti • solo_traveller • au
8
2026-01-19 • via Nuitee
M
Miranda • family_with_children • au
9
2026-01-19 • via Nuitee
R
ROSA • solo_traveller • au
5
wouldn't stay there again.
Pros:

Staff were great and really helpful.

Cons:

The actual accommodation was average. Pretty cramped and needs a revamp. Bits broken and old. Outlook was to a rooftop of weeds and noisy childcare center underneath

2026-01-19 • via Nuitee
M
Moksh • couple • au
10
2026-01-19 • via Nuitee