Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
High prices
Service delays in dining

Categories

Cleanliness
7.79
Some issues with room cleanliness were noted, but the overall hotel remained acceptable.
Service
9.26
Staff were friendly and helpful throughout the stay, contributing positively to the experience.
Location
9.3
Great location praised in various reviews for easy access and beautiful views.
Room Quality
8.25
Rooms were satisfactory but some decor elements received criticism.
Amenities
8.78
Facilities were described as fabulous, adding value to the stay.
Value for Money
7.74
Some reviews mentioned high prices compared to experience received, reflecting concerns over value.
Food and Beverage
8.79
Breakfast and food quality received high praise, contributing positively.
Overall Experience
8.86
Overall experience rated positively, with several enjoyable aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 17:14

Property Description

Luxurious Accommodation
Experience 5-star luxury at W Sydney, located just 1.3 km from Hyde Park Barracks Museum. Enjoy modern rooms equipped with all amenities including air conditioning, flat-screen TV, and free WiFi. Some rooms even offer stunning city views.

Fantastic Facilities
Indulge in the year-round outdoor pool, indoor pool, fitness centre, and on-site restaurant during your stay. Whether you prefer a refreshing swim or a delicious meal, W Sydney has you covered.

Exceptional Service
From the 24-hour multilingual front desk to the concierge service, the staff at W Sydney ensures a comfortable stay for every guest. Start your day with a hearty breakfast offering continental, Full English/Irish, and American options.

Book your luxurious stay at W Sydney now and explore the best of Sydney's attractions just a stone's throw away.

Important information:

You must show a valid credit card upon check-in. This credit card must be in the same name as the guest’s name on the booking confirmation. Please note that a government-issued identification card is required upon check-in.

Please note that the hotel has limited availability for valet car parking and is for hotel guests only.

Advanced pre-booking is essential, noting that valet parking is subject to availability at the time of booking. Booking requests can be reached at the property after the reservations are made.

Valet parking is charged at 100 AUD per car per day. Additionally, there are numerous external parking options within close proximity of the hotel; please do reach out if our team can assist with further information.

Please note that there is a 1.95% charge when you pay with a credit card. Digital wallet payment methods such as Apple Pay and Google Pay are not supported at the hotel during the check-in and check-out processes.

Access to the level 29 WET Deck is available for all guests in-house.

Please be advised that WET Deck will be open to adults only every Sunday.

Pets are welcome at W Sydney; however, you must contact the hotel directly before you bring your pet to confirm availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 12 years old and over stay for AUD 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 100 per day.

Location

Guest Reviews

8.6
Based on 5614 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.86
J
Jason • solo_traveller • au
10
2026-06-21 • via Nuitee
N
Noella • couple • au
8
Pros:

Breakfast was sumptious, staff friendly.

2026-06-20 • via Nuitee
S
Sheena • family_with_children • au
10
I would definitely stay here again.
Pros:

Fabulous location. Great pools and very comfortable bedding. Friendly and helpful staff

Cons:

Was told it would take 5 minutes to get my car from valet parking but ended up taking 15-20 minutes.

2026-06-20 • via Nuitee
C
Catherine • couple • au
9
Just what we needed for a short business stay.
Pros:

Everything about our short stay was superb. Nigel at the front arrivals was absolutely spectacular.

2026-06-20 • via Nuitee
D
Daniella • couple • au
10
2026-06-20 • via Nuitee
J
Jinny • family_with_children • au
9
Pros:

Btwn, how close everything was, heated pool, architecture, interior design was so charming, nostalgic and uniquely Sydney, bathrooms, toilets amenities, shampoo and conditioner, staff were friendly and inviting, check in juice martinis so refreshing

2026-06-19 • via Nuitee
E
Ethem • solo_traveller • au
8
Pros:

Location

Cons:

Blue theme

2026-06-19 • via Nuitee
P
Pinidiya • extended_group • au
8
2026-06-19 • via Nuitee
Z
Zhiyu • couple • au
8
Ok
Pros:

Ok

Cons:

Ok

2026-06-18 • via Nuitee
D
Dawa • solo_traveller • au
10
2026-06-18 • via Nuitee
T
Thi Thuy Hang Tracy • solo_traveller • au
10
2026-06-18 • via Nuitee
N
Nathan • couple • au
10
2026-06-18 • via Nuitee
K
Kellie • family_with_children • nz
9
We all had a great time, perfect place for a staycation
Pros:

Amazing stay at W Hotel! The location was perfect, especially for attending Vivid. Everything was within easy walking distance. The staff were fantastic and so easy to deal with

Cons:

Nothing

2026-06-18 • via Nuitee
R
Rod • couple • au
8
Very good when I got over queuing and waiting 15 min for them to allocate me a room
Pros:

Location, living room

Cons:

Queuing for breakfast, check in experience

2026-06-18 • via Nuitee
C
Curran • couple • au
10
2026-06-17 • via Nuitee
S
Saskia • extended_group • au
10
Fantastic girls trip, perfect rooms and service.
Pros:

Pool area was amazing, easy check in ( our room was ready early ) and great hospitality for everything we needed!

Cons:

It was a bit hard to walk into the main city from the hotel but nothing to be too worried about

2026-06-16 • via Nuitee
R
Rochelle • extended_group • au
8
Esay access to Darling Harbour
Pros:

Rooms featured bespoke design, nice swimming pools

Cons:

Not great value for money, expensive mini bar

2026-06-15 • via Nuitee
A
Autumn • family_with_children • au
8
2026-06-15 • via Nuitee
Z
ZAIWEN • couple • us
7
Pros:

The check-in and check-out processes were too slow. The room wasn't cleaned all day.

2026-06-15 • via Nuitee
S
Sera • solo_traveller • au
10
2026-06-15 • via Nuitee