Hotel Tentrem Jakarta

Hotels
9.1 (101 reviews)
11 Jalan Alam Sutera Boulevard , Serpong , id

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Attentive staff
Clean and modern rooms
Great location
Cons:
Minor cleanliness issues
Limited breakfast variety

Categories

Cleanliness
8.68
Some minor issues with odors reported, but generally well-maintained.
Service
9.85
Staff were described as attentive and helpful across multiple reviews.
Location
9.39
Conveniently located near amenities and shopping.
Room Quality
8.84
Rooms are modern and clean, with positive feedback on size.
Amenities
9.17
Good variety of amenities, such as the fitness center and spa.
Value for Money
8.83
Generally viewed as good value, though some felt it did not meet a 5-star standard.
Food and Beverage
8.58
Breakfast options well-received, but some complaints about variety.
Overall Experience
9.45
Overall very positive, with plans for return stays mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:21

Property Description

Luxurious Amenities
Hotel Tentrem Jakarta offers a range of luxurious amenities such as an outdoor swimming pool, fitness centre, sauna, and hammam, ensuring a truly relaxing stay for all guests.

Family-Friendly Features
With a children's playground, kids' club, and spacious rooms with various bed configurations, Hotel Tentrem Jakarta is the perfect choice for families looking for a comfortable and enjoyable vacation.

Convenient Location
Situated just 10 km from Indonesia Convention Exhibition and with easy access to Soekarno-Hatta International Airport, Hotel Tentrem Jakarta provides a convenient stay for both business and leisure travelers.

Book your stay at Hotel Tentrem Jakarta now to experience luxury and convenience at its finest.

Important information:


Celebrate the New Year in style with a minimum 2-night stay starting on December 30th or 31st, 2025This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 101 reviews
Cleanliness: 8.68
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 9.17
Value for Money: 8.83
Food and Beverage: 8.58
Overall Experience: 9.45
L
Liam • solo_traveller • au
10
2026-03-08 • via Nuitee
E
Estelita Martinez • couple • mx
10
2026-03-08 • via Nuitee
J
James Frederick • solo_traveller • us
9
Pros:

New hotel, beautifully furnished, good buffet breakfast, wonderful staff

Cons:

I was not aware the hotel was alcohol-free.

2026-03-08 • via Nuitee
A
Angel • couple • id
7
2026-03-07 • via Nuitee
Y
YA-SHAN • family_with_children • tw
10
早餐種類豐富 小朋友的遊戲室很棒。客房很大，住起來舒服
Pros:

全部都很棒 物超所值

Cons:

無

2026-02-11 • via Nuitee
A
Ayodia • solo_traveller • id
10
2026-02-09 • via Nuitee
G
Gerhard • solo_traveller • de
8
Sehr gutes Hotel in Tangeran
Pros:

Es war natürlich sehr schön ein Upgrade in eine Junior Suite mit viel Platz zu bekommen.

Cons:

Der Straßenlärm ist doch deutlich zu hören und das die ganze Nacht. Da kein Alkohol Bier etc. ausgeschenkt wird mag ja landestypisch sein aber doch etwas ungewöhnlich für Europäer

2026-01-24 • via Nuitee
Õm Littlehouse • solo_traveller • fr
8
practical and luxurious
2026-01-21 • via Nuitee
K
Kim • extended_group • kr
9
2026-01-19 • via Nuitee
K
Kim • extended_group • kr
10
2026-01-19 • via Nuitee
R
Robert • family_with_children • au
10
Amazing
Pros:

The adult kids loved it all. Breakfast was amazing huge selection of food.Staff across the board were wonderful, totally enjoyed our short stay.

Cons:

Stay was too short

2026-01-19 • via Nuitee
S
Susana • couple • id
8
2026-01-18 • via Nuitee
Z
Zuraida • extended_group • id
9
2026-01-15 • via Nuitee
A
amelia Edwina • couple • id
9
2026-01-10 • via Nuitee
A
Ayu Ansharani • family_with_children • id
9
Very nice stay
Pros:

it was lovely stay. Check in process was smooth. Staffs are friendly and helpful. The bed is comfy. Breakfast is excellent. They provided complimentary year end dinner to their guests. I really appreciated.

Cons:

None.. everything is perfect.

2026-01-06 • via Nuitee
M
Maya • couple • au
10
2025-12-29 • via Nuitee
M
Maya • couple • au
10
2025-12-29 • via Nuitee
S
Shianty • couple • au
8
Good stay
Pros:

This was our second leg staying in Tentrem Jakarta. We we’re assigned to a bigger room, very happy about that.

Cons:

I guess one minor feedback is about the cleaner please remind them that it is very important to ensure that the toilet tissue is enough for three ladies occupying the room because we had to ask for extra tissues.

2025-12-27 • via Nuitee
S
Shianty • couple • au
9
Love my first night staying in Tentrem Jakarta. The reception staff was very helpful and accomodating. We had to leave q
Pros:

It’s fairly new, clean. Close to amenities, shopping malls, convenience stores and supermarket.

2025-12-27 • via Nuitee
F
Fabio • solo_traveller • it
10
Piacevolmente stupito
Pros:

Camera eccezionale, servizi perfetti e palestra eccezionale. Da buon Italiano avere anche la macchinetta del caffè Nespresso con annesse cialde è stata la ciliegina sulla torta.
Il ristorante al piano terra è decisamente soddisfacente in termini di porzioni e qualità.
Il ristorante situato nella stessa zona della colazione è altrettanto buono.

2025-11-24 • via Nuitee