The Ridge Haven

Hotels
9.6 (226 reviews)
Xuan Son, Phong Nha Town, Bo Trach , Phong Nha , vn

Facilities

Free beach shuttle
Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful decor
Friendly host
Cons:
Cleanliness issues
Insect problems

Categories

Cleanliness
8.66
Some concerns about cleanliness from one review regarding unclean room.
Service
9.66
The host is enthusiastic and helpful according to multiple reviews.
Location
10
Central location mentioned positively in several reviews.
Room Quality
9.66
Rooms praised for spaciousness, decor, and comfort.
Amenities
10
Fully equipped with amenities including a swimming pool, enhancing guest experience.
Value for Money
9.16
Well-equipped rooms justify value, though one review suggested issues with rental services.
Food and Beverage
9.66
No specific feedback, but the presence of amenities suggests adequate offerings.
Overall Experience
10
Numerous positive reviews indicate a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 08:34

Property Description

Scenic Views from the Balcony
Enjoy breathtaking mountain views from the comfort of your own private balcony in every room at The Hillside Homes.

Relax by the Pool or Garden
Unwind and soak up the sun by the seasonal outdoor swimming pool or take a leisurely stroll through the beautiful garden on the property.

Delicious Dining Options
Indulge in a variety of à la carte and Asian breakfast options each morning at the hotel's restaurant, ensuring a delicious start to your day.

Book your stay at The Hillside Homes for a relaxing and memorable experience in Phong Nha!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 226 reviews
Cleanliness: 8.66
Service: 9.66
Location: 10
Room Quality: 9.66
Amenities: 10
Value for Money: 9.16
Food and Beverage: 9.66
Overall Experience: 10
T
Thi Phuong Thuy couple vn
10
Tuyệt vời
2026-05-02 via Nuitee
V
van couple vn
10
2026-04-30 via Nuitee
V
van solo_traveller vn
10
2026-04-30 via Nuitee
L
Lilian solo_traveller fr
9
Pros:

La propreté et les piscines sont très agréables

2026-04-29 via Nuitee
A
Alex solo_traveller fr
10
2026-04-29 via Nuitee
A
ANDREI solo_traveller kz
2
Pros:

Красивый городок. Есть горячая вода. Для хостела не дорого.

Cons:

Поставил 2 звезды из 10. Объясню почему: я путешествую на велосипеде, заселился в хостел вечером и предупредил, что утром хочу продлить ещё на день, потому что нужно было найти сервис и починить велосипед. У хозяйки не было сдачи с 500 тысяч, договарились, что утром и продлю и оплачу сразу за 2 ночи. А утром хозяйка сказала, что свободных мест нет и мне нужно уезжать. В итоге со сломанным велосипедом и в дождь меня просто выставили на улицу. Так не делается! Даже если места бронируются, то тот, кто уже приехал - везде и всегда в приоритете. Надеюсь, вы больше не будете вести себя так с постояльцами и этот отзыв поможет вам исправиться. Плюс, здесь очень много каких-то мошек, туалет буквально кишит ими, а ещё они плавают в бассейне, нужно поставить москитные сетки на окна и двери. Не люблю писать плохие отзывы, но тут накипело🤷‍♂️

2026-04-28 via Nuitee
N
Ngọc family_with_children vn
5
The accommodation is not good
Cons:

There were a lot of ants and mosquitos in the room

2026-04-27 via Nuitee
A
Aldas solo_traveller lt
10
Pros:

Sold me fuel when needed, cool staff. Clean pool. Not noisy

2026-04-26 via Nuitee
M
Maxime couple fr
9
Pros:

Presque tout : confort propreté équipement personnel arrangeant vue sur les montagnes

La chambre était vraiment très belle

Cons:

Bien que le personnel soit très aidant, il n’est pas très chaleureux

2026-04-24 via Nuitee
L
Lisa solo_traveller de
9
2026-04-24 via Nuitee
B
Benjamin solo_traveller us
10
This Homestay is a beautiful, clean, and low cost.
Pros:

There were two very nice pools.
The property was a clean.
There were many tables for eating.
The staff was readily available to help both in person and on WhatsApp.

Cons:

Breakfast was not included.

2026-04-16 via Nuitee
A
Axel solo_traveller fr
10
2026-04-14 via Nuitee
E
Evie extended_group au
10
The owner is lovely and he will always be there to help you
Pros:

The owner is so sweet and helped us lots. The pool is amazing. Location not far from town easy bike ride. The restaurant was cheap and great food and drinks. Highly recommend this accommodation to anyone in phong nha who wants a relaxed, clean, comfortable environment.

2026-04-12 via Nuitee
M
Meyssane solo_traveller fr
10
2026-04-08 via Nuitee
F
Floris Johannes couple nl
10
Great stay with exceptional staff
Pros:

This was a fantastic stay for our time in the national park. The beds were comfortable, it had a good shower, and the AC worked well, and we could get a quick basic breakfast in the morning. The distance to town and the park is fine too.

The owner helped us book tours and transport, and drove us himself back to Dong Hoi for our train. All of this was easily arranged through WhatsApp with him.

He also took care of a forgotten item for us. He collected it from a local cafe and put it on a sleeper bus for us. We had it back the next day at barely any cost. This was an exceptional service we're very grateful for!

Cons:

It was all great!

2026-04-06 via Nuitee
R
Ross couple gb
10
Amazing staff, 100% recommend!
Pros:

Trung who runs the hotel was amazing, helped us book tours, sort a coach to our next place and even drove us to the coach stop! Facilities were great, very clean and comfortable with amazing views of the hills. Would definitely recommend this hotel if you are coming to stay in Phong Nha! Also, his son is really cute

2026-04-02 via Nuitee
L
Leonie couple de
8
Super Preis Leistung!
Pros:

Einfache Unterkunft, aber sauber. Besitzer freundlich und hilfsbereit.
Gutes Preis Leistungsverhältnis!

Cons:

Wenn man keinen Roller/Motorrad miete möchte, würde ich allerdings in Phong Nha direkt etwas suchen, da es etwas außerhalb liegt und die Straße nach Phong Nha nicht wirklich Fußgänger oder Fahrradgeeignet

2026-04-02 via Nuitee
A
Anne family_with_children vn
10
Pros:

Zimmer war sauber, Lage ist top, haben sogar noch günstig Mopeds mieten können. Der Besitzer hat sogar noch unser Gepäck zum Bus gefahren, damit wir länger in der Stadt bleiben konnten..

2026-04-01 via Nuitee
M
Miguel solo_traveller pt
10
Familia simpática, espaço agradável.
Pros:

Comida, cama, piscina, família.

Cons:

Localização (longe do sítio onde camioneta para)

2026-03-31 via Nuitee
A
Alec couple nl
8
2026-03-30 via Nuitee