Golden Rose Premium Hotel Hanoi

Hotels
8.2 (263 reviews)
59B Đường Thành, Phường Cửa Đông, Quận Hoàn Kiếm , Hanoi , VN

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
None mentioned

Categories

Cleanliness
7.75
Nhiệt tình, chu đáo, sạch sẽ.
Service
8.75
Nhân viên nhiệt tình.
Location
8.75
Gần nhiều khu vực ăn uống nổi tiếng. Gần hồ hoàn kiếm.
Room Quality
8.25
Phòng mới, nội thất mới, trang trí đẹp.
Amenities
7.95
Standard quality for this hotel tier.
Value for Money
7.95
Standard quality for this hotel tier.
Food and Beverage
7.95
Standard quality for this hotel tier.
Overall Experience
8.25
Overall positive sentiment and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:42

Property Description

Central Location
Located in the heart of Hanoi, Hanoi Rose Hotel is just steps away from popular attractions such as St. Joseph Cathedral and Hoan Kiem Lake. Guests can easily explore the vibrant city and immerse themselves in the rich culture of Vietnam.

Convenient Amenities
Enjoy a hassle-free stay with amenities like a 24-hour front desk, airport transfers, and room service. Stay connected with free WiFi throughout the property and make use of the tour desk for assistance in planning your itinerary.

Nearby Attractions
Experience the best of Hanoi with key landmarks like Thang Long Water Puppet Theater and Hanoi Old City Gate within walking distance. Immerse yourself in the city's charm and explore its hidden gems effortlessly.

Book your stay at Hanoi Rose Hotel for a memorable experience in the heart of Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 263 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 8.25
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.25
M
mcteague • couple • us
8
Travelers
Pros:

Great location in the old quarter.

Cons:

Staff was great.

2026-10-24 • via Nuitee
S
Stephen • extended_group • es
8
Pros:

locationa bit of building work going on but its only a few days

Cons:

nothing really all good here

2026-10-24 • via Nuitee
S
Sylvie • couple • fr
6
Pros:

L emplacement

Cons:

Chambre sans fenêtre

2026-10-23 • via Nuitee
J
Jonathan • couple • au
10
I’d definitely consider staying here again on my next trip to Hanoi.
Pros:

The staff really made my stay enjoyable. Everyone was welcoming, friendly, and always willing to help, no matter how small the request. The location in Hanoi’s Old Quarter was another big plus, with most places I wanted to visit within walking distance. For anything further away, the staff were happy to help arrange a Grab ride.

2026-10-21 • via Nuitee
E
Elizabeth • couple • us
10
Pros:

Having been to Hanoi a few years ago, I noticed a real difference on this visit, especially when it came to the level of service. The staff seemed genuinely interested in making sure guests were comfortable and dealt with requests without any fuss. I asked for two extra pillows, one of them a low pillow, and they brought them over promptly. Breakfast was another highlight for me as a European, with a good range of choices each morning. The room itself was lovely, with a clean, modern design that made it easy to feel at home.

2026-10-21 • via Nuitee
R
Riley • extended_group • gb
10
Pros:

We really liked the location because it was close to many of the main attractions and made exploring the city easy. The staff were welcoming and attentive throughout our stay, always ready to help when needed. Our room had a lovely city view, which added something special to the stay. Everything was convenient and comfortable, and we had a great experience overall.

2026-10-20 • via Nuitee
S
Sophie • couple • au
10
Pros:

The hotel is perfectly located in Hanoi old quarter. We stayed in the sunset terrace suite for our honeymoon. The room was incredible with a huge terrace. The staff was very friendly and we appreciated the little attentions they had for us. The breakfast is excellent, with lots of choice. The Spa is so good, we highly recommend the hot stone massage, very relaxing.

2026-10-20 • via Nuitee
V
Van Tap • extended_group • vn
3
Chán
Pros:

Đang sữa chưa bẩn thiểu mà vãn mở

Cons:

Dơ bẩn và hôi hám

2026-10-19 • via Nuitee
F
Freya • couple • gb
10
A lovely place to stay in Hanoi
Pros:

Since we arrived early in the morning, the arranged airport transfer was a big help and saved us from worrying about transport after the flight. The staff were welcoming, attentive, and always happy to answer our questions. They helped with our luggage and suggested some interesting places to explore and shops to visit. Their kindness made us feel well looked after throughout the trip.

2026-10-19 • via Nuitee
D
Daniel • couple • gb
10
The hotel made a great impression on us
Pros:

Eveything was clean and comfortable, and the location made exploring the area easy. The staff were particularly attentive without making the service feel too formal. Someone was always there to help with the door or our luggage, and the breakfast team were just as friendly. We appreciated the small gestures and the welcoming atmosphere throughout our stay.

2026-10-19 • via Nuitee
M
Madison • couple • au
10
We felt comfortable here and appreciated how easy everything was
Pros:

We really liked the location, as Hoan Kiem Lake and the Old Quarter were only a short walk away. The surrounding streets had lots of cafes, restaurants, and places to stop for a meal or a drink. It was convenient for exploring Hanoi at our own pace, especially in the evenings. The staff were lovely throughout our stay, greeting us warmly and helping whenever we needed anything.

2026-10-19 • via Nuitee
B
Beatrice • couple • ch
1
2026-10-18 • via Nuitee
J
Joel • couple • gb
10
Pros:

We received such a warm welcome from the whole team. Everyone was cheerful and helpful, and they checked on us regularly throughout our stay. From arranging our airport pickup to organising trips to Ha Long Bay, Ninh Binh, and Sapa, they took care of so many details for us. It made the trip feel much less stressful. My only suggestion would be to offer a wider selection of vegetarian food at breakfast.

2026-10-17 • via Nuitee
S
Samuel • extended_group • au
10
A very pleasant stay in the Old Quarter
Pros:

The room was nicely decorated and comfortable, the staff were welcoming, and we realy enjoyed the breakfast. Everything went smoothly during our visit.

2026-10-17 • via Nuitee
M
Matthew • couple • au
10
Overall, it was a very convenient and comfortable stya
Pros:

The location worked really well for our trip, right in the middle of the Old Quarter and close to many places we wanted to see. We could easily walk to Train Street and Hoan Kiem Lake without having to arrange transport. Jasmine was lovely and helped us organise a Ha Long Bay tour as well as our airport transfer, which saved us a lot of time. Our room was bright, clean, and matched the photos online.

2026-10-17 • via Nuitee
J
Jonathan • couple • au
10
A lovely, clean hotel at an affordable price
Pros:

The roms had everything needed for a comfortable night’s sleep. The included breakfast exceeded expectations with a wide selection of options as well as items made to order and the rooftop was a wonderful retreat from the hustle and bustle below. What truly sets this hotel apart though, is the staff. From the moment we were welcomed with a refreshing drink on arrival to the warm farewell as we departed, I’ve never met a more friendly and helpful team. Every single person we encountered was genuinely amazing. I have to give a special mention to Ms Jasmine, the Front Office Manager. He offered advice and assistance not only during our stay in Hanoi but also throughout our travels in Vietnam.

2026-10-16 • via Nuitee
F
Freya • couple • gb
10
This was an amazing experience
Pros:

Staff, food, location. We were given excellent advice on places to visit and restaurants to try. The breakfast was outstanding. We stayed for 2 days when we arrived in Vietnam and also returned to the hotel before flying back to my home. We could have stayed somewhere else but as the experience was so positive, we did nt think twice. Highly recommended.

2026-10-16 • via Nuitee
K
Katie • couple • au
10
Pros:

Perfect location, could walk to all the things I wanted to see and experience with ease. Staff were always extremely friendly and helpful. Breakfast always had a great selection, and they have a separate menu for vegan/vegetarian options. Ha Long bay tour that I book with their staff amazing.

2026-10-16 • via Nuitee
A
Amelia • family_with_children • gb
10
Pros:

You would smile all day long if you talked to the staff here; they are cheerful, friendly, and remind me of my own children. My mother is elderly, and they are always ready to bring out a wheelchair for her whenever we go out. My family is very grateful to all team.

2026-10-15 • via Nuitee
C
Cynthia • couple • us
10
Pros:

I had arranged a Ha Long Bay tour with them before arriving, and once here, I also discovered the Incense Village tour—everything was absolutely wonderful. My room was spacious enough for the family and featured city views, yet it was very quiet.

2026-10-15 • via Nuitee