Nhu House Phu Quoc

Hotels
7 Nguyễn văn Nhị, TT. Dương Đông, Phú Quốc, Kiên Giang , Phu Quoc , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Cons:
Booking canceled 12 hours before check-in
Not accommodated on arrival; cancellation notice sent shortly before travel
Hotel unresponsive via Booking.com and WhatsApp

Categories

Cleanliness
1
Standard quality for this hotel tier.
Service
1
Negative: guests report last-minute cancellation of bookings, were not accommodated on arrival, and the hotel did not respond via Booking/WhatsApp.
Location
1
Standard quality for this hotel tier.
Room Quality
1
Standard quality for this hotel tier.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Negative overall: multiple reviewers had bookings canceled at short notice and experienced lack of communication, leading to a poor stay outcome.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-01 16:05

Property Description

Outdoor Swimming Pool and Garden: Enjoy a refreshing dip in our outdoor swimming pool surrounded by lush greenery in our garden.

Restaurant and Room Service: Indulge in delicious meals at our on-site restaurant or opt for the convenience of room service for a cozy night in.

Comfortable Rooms with Modern Amenities: Relax in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

To book your perfect getaway at Nhu Huose Phu Quoc, visit our website or call our 24-hour front desk for assistance.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
E
Evgeniy • couple • ru
1
Pros:

Когда мы приехали нас просто не заселили в номер, сказав что номеров нет. Предложение об отмене отель прислал за 3 дня до заезда когда мы были в дороге. Хотя мы бронировали отель за полгода до поездки. На отмену был один день. Когда мы прочитали сообщение, то возможности согласиться на отмену уже не было. Пытались связаться с отелем через букинг, через вотсап, но отель нигде не отвечал.

2026-03-16 • via Nuitee
A
Aleksandr • family_with_children • ru
1
Cons:

Отменили бронирование за 12 часов до заселения

2026-02-12 • via Nuitee
A
Aleksandr • family_with_children • ru
1
Cons:

Отменили бронь за 12 часов до заселения

2026-02-12 • via Nuitee
R
Rocco • solo_traveller • gb
10
2025-10-03 • via Nuitee