JOVILLE HOTEL SAPA

Hotels
•
Independent
7.6 (8 reviews)
029 Hoang Lien Road, Sapa Town, Lao Cai, Sa Pa, Lao Cai, 100000 , Sa Pa , VN
84-943475639

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Facilities

Free breakfast
Meeting rooms
Accessible bus station shuttle
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Mountain view from the balcony
Friendly and helpful staff
Good breakfast options
Cons:
Construction on site
Rooms not in the same building
Additional charge for room upgrade

Categories

Cleanliness
7.03
Standard quality for this hotel tier.
Service
8.52
The staff are friendly and helpful, with special mention to the front desk for excellent service.
Location
8.02
Location is really good with Train view.
Room Quality
7.03
Rooms were inconveniently located; not the same building for booked rooms.
Amenities
7.53
Free full hot breakfast provided.
Value for Money
7.03
Was offered a mountain view upgrade with an additional fee during check-in which was not clearly explained.
Food and Beverage
8.02
Breakfast included was a positive aspect.
Overall Experience
7.62
Overall still good despite some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:07

Property Description

Recreational Opportunities and Scenic Views - Immerse yourself in relaxation with our outdoor pool, terrace, and garden to enjoy the picturesque surroundings.

Dining and Drinks - Indulge in delicious meals at the hotel's restaurant or grab a quick snack at the cafe. Unwind with a refreshing drink at the bar/lounge to complete your day.

Convenience and Comfort - Benefit from amenities such as complimentary breakfast, free Wi-Fi, and premium bedding in our individually furnished guestrooms. Enjoy our business center, concierge services, and more during your stay.

Experience the tranquility and luxury at JOVILLE HOTEL SAPA, nestled in the mountains of Sa Pa. Book now to escape to a world of comfort and beauty.

Important information:

  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • General

    Gap period enforced between guest stays - 24 hours

See all policies

Location

Guest Reviews

7.6
Based on 8 reviews
Cleanliness: 7.03
Service: 8.52
Location: 8.02
Room Quality: 7.03
Amenities: 7.53
Value for Money: 7.03
Food and Beverage: 8.02
Overall Experience: 7.62
I
Ivy • friends
8
Pros:

The mountain view from the balcony of the room was great.

2025-09-30 • via Nuitee
M
Ma. Kathrina
10
Pros:

The staff are friendly and helpful

2025-09-18 • via Nuitee
D
Darlene • family
8
Pros:

Staff are very Nice - Kudos to them especially to the guy in frondesk who check us in & assisted us until checkout
Location is really good with Train view
BUT construction on site
Our 2 rooms not same Bldg -Very Inconvenient
Originally booked for price of Mountain view but when checkin offered mountain view upgrade with fee - not sure why - hard to explain due to language barrier
Overall still good with Free Full Hot Breakfast

2025-07-25 • via Nuitee
P
Peter
8
Joville Sapa
Pros:

Staff were fantastic. Pool not operational. Thankful that they upgraded us for my partners Birthday. Not happy to have to pay 500000 dong for dropping a ceramic soap dispenser! A lot of construction at the site. General Manager was kind enough to give us a lift to the bus station.

2025-03-17 • via Nuitee
A
Arianne
6
Not recommended for now.
Pros:

The property itself is well located in a quiet strip, and close enough to the center. The manager was nice and offered to upgrade my room for extra 400vnd but I refused due to the weather and there was no view anyway. The room I got was big and comfortable, and clean. The aircon didn’t work but I don’t need it.

There were broken pots outside of my room and unfortunately, the landslide on the front of the property scared me so I couldn’t sleep. The pool was also closed due to the landslide. During breakfast, we were trying to order eggs but the person in charge wasn’t even looking at us - she then proceeded to ask the westerners behind us. We tried 3 times and just gave up because it’s just rude. Eventually the other person working there helped us order. I’d say you’ll find better properties in Sapa with better service. And I hope this property can fix the retaining wall in the front of it, and don’t use the building infront until the landslide issue is addressed for safety.

2024-10-23 • via Nuitee
K
Kak Yeon
6
위치만 좋은 호텔…. 비추입니다.
Pros:

수영장은 보기에는 좋아보이는데, 모래투성이에 관리가 전혀되지 않고 족욕장수준으로 깊이가 무릎아래… 저는 여행시 하루는 꼭 수영을 하는데 실망이 이만저만,…
그리고 저와 통화한 여성분 ( 아마 예약관련 매니저인듯) 앞으로 가격을 이야기할때는 직원들과 말을 맞추시길…. 사파의 좋은 추억이 이분과 30분 통화로 다 깨졌어요. 직원들의 영어수준이 전반적으로 거의 대화가 불가능한 수준 몇몇 매니저를 제외하고…
서비스에 대해서는 100점 만점에 10점입니다. 한국의 지방 모탤보다 못한 수준.

2024-07-07 • via Nuitee
H
hyukdo
10
가성비 갑 입니다
Pros:

직원들이 친절하고 가성비 좋은 호텔입니다 시내와 주요 관광지랑도 가까워 동선짜기에 좋습니다

조식은 종류는 많지 않지만 충분히 아침식사로 손색이 없어요

2024-04-17 • via Nuitee
H
Hanna
6
Trevlig personal
Pros:

Väldigt trevlig personal som hjälpte på bästa sätt trots att de ej kunde engelska. Bodde dock kackerlackor i badrummet och sängen var stenhård

2024-04-11 • via Nuitee