Nature Hotel

Hotels
8.2 (73 reviews)
62 Phố Khúc Thừa Dụ , Hanoi , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good value
Clean rooms
Cons:
Noise from outside
WiFi issues
Cleanliness problems

Categories

Cleanliness
6.28
Guests reported issues with cleanliness, including dirtiness in rooms and common areas.
Service
9.25
Generally positive sentiment regarding helpful and friendly staff.
Location
8.79
Convenient location, though some mentioned proximity to a busy street.
Room Quality
7.74
Rooms had sound issues and some dated furnishings.
Amenities
8.27
The hotel provides good amenities, though WiFi issues were noted.
Value for Money
9.23
Good value for the price, especially with included breakfast.
Food and Beverage
7.28
Breakfast menu was limited; could use more variety.
Overall Experience
8.75
Despite some issues, guests reported a generally satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:42

Property Description

Convenient Location

Explore Hanoi with ease, just 1.4 km from Vietnam Museum of Ethnology.

Modern Amenities

Enjoy free WiFi, room service, and a 24-hour front desk at our 3-star hotel.

Dining Options

Indulge in a buffet, à la carte, or continental breakfast during your stay.

Book your stay at Nature Hotel for a memorable experience in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 73 reviews
Cleanliness: 6.28
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 7.28
Overall Experience: 8.75
S
Stephanie • couple • nz
6
2026-04-10 • via Nuitee
K
Katarzyna • couple • pl
1
Pros:

Nic

Cons:

Mimo potwierdzenia rezerwacji. Po przyjeździe hotel okazal sie zamknięty a z obsługą nie bylo żadnego kontaktu.

2026-04-08 • via Nuitee
A
Alfred • couple • us
1
Biodegradable place
Pros:

I had an extremely disappointing and unpleasant experience at this hotel. From the moment I walked in, there was a strong, overwhelming odor that made it impossible to stay. The smell was so bad that I ended up leaving and booking another hotel at once 

The condition of the room was unacceptable. The walls were covered in marks that clearly had not been cleaned in a very long time—shoe prints, what appeared to be snot, blood, and other unknown stains. It gave the impression that basic hygiene and housekeeping were completely neglected.

Overall, this was one of the worst hotel experiences I’ve ever had in 35 years above 8.0 score Cleanliness should be the bare minimum, and unfortunately, this place failed completely. I would not recommend staying here to anyone.

Cons:

had an extremely disappointing experience with this hotel room. From the moment I walked in, the smell was overwhelming—like wet dog mixed with damp cardboard. It was so unpleasant that it immediately made the room feel unclean and uncomfortable.
The condition of the bed was just as bad. The sheets were not the crisp, clean white you’d expect—instead, they had noticeable yellow stains that made it clear they hadn’t been properly cleaned or replaced. It was honestly unsettling and made it hard to relax at all.
Overall, the entire place felt depressing and poorly maintained. The photos online are completely misleading and do not reflect the actual condition of the room. I felt misled and disappointed, and I would not recommend staying here.:::

2026-04-06 • via Nuitee
L
Liliana • solo_traveller • gi
1
Cons:

I’ve booked the room and when I arrived hotel was closed

2026-04-01 • via Nuitee
S
Sam • couple • tw
7
Cons:

隔音太差

2026-03-29 • via Nuitee
S
Sam • couple • tw
9
好
Pros:

舒服

2026-03-22 • via Nuitee
T
Teodor • couple • ro
8
2026-03-20 • via Nuitee
L
Lopez • family_with_children • us
10
Pros:

Good breakfast but would like more vegan options. Tofu would be great. Clean and comfortable.

Cons:

The walls are THIN

2026-03-11 • via Nuitee
Đinh • couple • vn
5
2026-03-09 • via Nuitee
L
Lisa • couple • de
8
Pros:

Schöne Zimmer, bemühtes Personal

2026-03-02 • via Nuitee
T
Tevita • solo_traveller • nz
9
Exceptional
Pros:

Friendly staff and room service daily
Breakfast was great

Cons:

Nothing

2026-02-26 • via Nuitee
T
Tevita • couple • nz
10
Breakfast was great
Pros:

Perfect and staff were great

Cons:

Nothing

2026-02-26 • via Nuitee
M
Michaela • extended_group • cz
8
2026-02-24 • via Nuitee
A
Alessandro • couple • it
10
2026-02-14 • via Nuitee
A
Alessandro • extended_group • it
10
I LOVE VIETNAM
Pros:

Location in posto strategico a Ha Noi, ottima struttura e personale molto gentile. disponibile e qualificato. Colazione e servizio al top. Bellissima esperienza ❤️

2026-02-11 • via Nuitee
P
Phong • family_with_children • vn
8
Pros:

Tôi rất hài lòng, ks đẹp, có chỗ đỗ xe ô tô nên rất tuyệt

2026-01-31 • via Nuitee
K
Kristīne • extended_group • lv
3
Was not satisfied with our one night stay.
Pros:

Excellent breakfast. Room was clean

Cons:

The room was extremely small and had no window to the outside, which meant there was no fresh air at all. The staff were unwilling to resolve the issue and instead suggested an upgrade at double the price. They claimed that the room description did not state that there will be window, which we found misleading. We stayed only one night and wanted to check out early, but the hotel charged us for all four nights.

2026-01-29 • via Nuitee
N
NATSUKI • solo_traveller • jp
8
値段を考えると妥当かもだけど部屋が空いてるのに早めにチェックインをするとお金を請求してくるのはサービスが悪い
Pros:

コスパはいい

Cons:

一部のスタッフの態度が悪い

2026-01-28 • via Nuitee
M
mark • solo_traveller • gb
9
2026-01-25 • via Nuitee
P
Phương • couple • vn
10
Pros:

Nhân viên thân thiện. Phòng sạch sẽ. Vị trí thuận tiện.

Cons:

Không

2026-01-19 • via Nuitee