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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Public transport tickets
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
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Garage
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Bicycle-friendly property
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Charcoal grill
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in 4-star comfort with spacious rooms, modern amenities, and stunning city views.
Convenience at Your Fingertips
Enjoy complimentary bikes, concierge services, and a tour desk to make your stay seamless and memorable.
Ideal Location
Explore nearby attractions like the Vietnam Museum of Ethnology and One Pillar Pagoda just a short distance away.
Ready to experience the height of luxury and convenience in Hanoi? Book your stay at Luxe Paradise Suite Hotel now!
This property will not accommodate hen, stag or similar parties.
Please inform Luxe Paradise Suite Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Room was MASSIVE with gorgeous decor. I had to chuckle as I entered as it felt a little like a palace!
A couple of minor bits and pieces:
-some accumulated dust in some corners
-wifi blackspot in master bedroom
Espacio
Nada
Nicely decorated with everything you need for your stay.
I booked a city view suite and was placed into a singular room that shared a common area with another room instead of a suite. And had no city view just a back alley. Also not close to anything so costs a bit taxing back and forth from the main city
The location is amazing and the apartment style rooms are very comfortable. Easy access to many tourist sites and the staff is friendly and helpful.
Bathrooms need to be updated. Water pressure is a little low, but the location makes up for the bathrooms.
Victoria Suites Westlake is a beautiful, elegant, and very clean hotel. The staff are friendly and welcoming, and the room was extremely spacious and well equipped with all the necessary amenities. One of the highlights of our stay was the stunning view of West Lake from the room, which made the experience even more special and relaxing. The overall atmosphere made our stay very comfortable and enjoyable. I would definitely choose to stay at this hotel again on my next visit to Hanoi.
However, one small issue that left us a bit confused was the laundry gel provided in the room. There was no clear notice informing guests that these laundry pods are chargeable. As a result, we used them without realizing there would be an additional cost. It would be helpful if the hotel could clearly inform guests in advance to avoid any misunderstanding.
Felt like ‘Home away from Home’
The advert states ‘sound proofing’, but unfortunately windows in my suite didn’t close properly and let through the wind and noise from the street. Just need to seal the windows properly.
Elegant, spacious and set out was great
A lot of noted stains on the furniture and carpeting in the apartment. Holes in the towels. Door to the balcony didn’t lock. Washing machine left in a dirty state. Minor problems which just some ‘TLC’ needed.
The room was amazing. It was huge. We didn't take advantage of all the facilities as we were only there one night. Great location. Great views.
I was on a cruise and the ship told us we didn't need our passports to check in.. After WhatsApping staff members some questions and pictures of my passport, as the ship suggested and the hotel shared with me 2 pictures of some strangers' passport details as an example of what the picture should look like. I do not want my passport pictures shared with anyone else as this is sharing personal information and can be dangerous
No breakfast
lot of ants around table and kitchens.. The side glass of curtain can see the flat next door. also not easy to figure out how to open the curtain.... at night, there are lot of bars and poeple are daving and karaoke.. morning, some woman made loud sound for dancing near rivver in front of our unit. It's hard to sleep.
My room was huge. Big living room, kitchen, big bedroom, nice master bath. Amazing view of the Lake. So nice. Great TV. Nice bed.
I was on the second floor close to the street, facing the lake. It was a little noisy from the traffic. It didn’t bother me, I sleep with ear plugs. It that’s an issue, I recommend a higher floor or a city view room in the back.
Great Location and Great Property
Everything was perfect, Although They Charge too much (100% of room rent ) for early Check In !! But that's just Vietnam for you !!
The room was very spacious and luxurious as well. Everything was quite new and maintained very well. You would get a royal feel in the room. The location of the hotel is very nice it's lake facing but you mostly won't be able to enjoy the lake view unless you get the top floor rooms as there are trees by the lakeside park.
However, this place is around 5 km from the old quarter where the real activity is happening, shopping, sightseeing, night market, tour pickups you may need to book cabs everytime you go there. Not a big negative because you get more spacious rooms then what you will get in the old quarter.
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