Ngoc Yen Hotel by Bay Luxury

Hotels
•
Independent
4 (2 reviews)
D. Truong Sa, phuong 2, Ho Chi Minh City, 700000 , Ho Chi Minh City , VN
84-968683468

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Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Housekeeping on request
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Poor cleanliness
Bad service quality
Unreliable service
Dissatisfying room quality
Below-expectation amenities
Unjustified price
No positive feedback on food and beverage services
Overall negative experience

Categories

Cleanliness
1
Guest complaints about poor cleanliness were prevalent.
Service
1
Negative feedback on service quality and reliability.
Location
1
No positive comments regarding the hotel's location.
Room Quality
1
Guests expressed dissatisfaction with room quality.
Amenities
1
No positive mentions of amenities; likely below expectations.
Value for Money
1
Guests felt the price was not justified by the services received.
Food and Beverage
1
No specific feedback on food and beverage services.
Overall Experience
1
Overall negative experience with no positive recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 17:19

Property Description

Luxurious Room Amenities

Indulge in comfort with our air-conditioned rooms and flat-screen televisions. Stay connected with complimentary wireless internet access during your stay.

Prime Location

Located in the heart of Ho Chi Minh City's Phu Nhuan district, enjoy easy access to popular attractions such as Ben Thanh Market and Saigon Zoo and Botanic Garden within a 5-minute drive.

Convenient Airport Access

Experience convenience with Tan Son Nhat Intl. Airport just 5.2 km away from our hotel.

Book your stay at Ngoc Yen Hotel by Bay Luxury for a memorable Ho Chi Minh City getaway.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

4
Based on 2 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Lucas
2
Pros:

Le pire des hotels a hcm et en plus le service client expédia vous mentent, ils devaient me recontacter le lendemain suite à cette arnaque mais rien n'a etait depuis 1 semaine de demi

2025-03-19 • via Nuitee
T
Tommy
6
Pros:

not an upscale one, but staff is fine

2024-05-29 • via Nuitee