TUAN Central Hotel

Hotels
7.8 (75 reviews)
49 Phố Hàng Bè , Hanoi , vn

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
5.09
Significant negative feedback regarding cleanliness and presence of pests.
Service
9.99
Many reviews highlight helpful and friendly staff.
Location
10
Conveniently located near attractions.
Room Quality
5.55
Multiple reports of discomfort and poor room conditions.
Amenities
6.58
Lack of basic amenities mentioned in reviews.
Value for Money
7.54
Guests express dissatisfaction with value relative to cost.
Food and Beverage
8.59
Mention of a good breakfast experience; however, not universally noted.
Overall Experience
9.08
Mixed experiences, with some being quite positive despite major shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:11

Property Description

Central Location and Amenities - Located in the heart of Hanoi, TUAN Central Hotel offers a tranquil garden, a stylish terrace, and a cozy shared lounge for guests to unwind after a day of exploration.

Modern Comforts - Relax in well-appointed air-conditioned rooms equipped with essential amenities such as a flat-screen TV, minibar, and private bathroom. The 24-hour front desk ensures all your needs are met promptly.

Exploration Made Easy - With attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake within walking distance, guests can immerse themselves in the rich culture of Hanoi. Don't miss out on the convenience of bike and car rentals for further adventure.

To experience the best of Hanoi's hospitality and convenience, book your stay at TUAN Central Hotel now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 75 reviews
Cleanliness: 5.09
Service: 9.99
Location: 10
Room Quality: 5.55
Amenities: 6.58
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 9.08
D
Daniel • extended_group • au
7
Great location . Stayed for 3 nights. A bed upgrade would be amazing and value for money
Pros:

Location

Cons:

Bed are pretty terrible

2026-04-10 • via Nuitee
S
SURESH • solo_traveller • in
3
2026-04-06 • via Nuitee
고파 • couple • kr
1
Pros:

없어요

Cons:

여행 다니면서 최악의 숙소
오버 부킹으로 방 없어 예약 안된 다른방에서 인원 몰아서 숙박하라고 함
시설은 엉망,반지하에 꿉꿉하고 곰팡이 냄새나서 있을수없음
어쨌든 이런 곳은 아무도 안 가야함

2026-04-02 • via Nuitee
A
Allan • solo_traveller • au
7
2026-03-31 • via Nuitee
P
pieperiet • couple • au
5
Great for backpackers, great location
Pros:

Booked Tuan last minute for one night. Staff were gorgeous and accomodating. It definitely served its purpose for one night. Great location and perfect for backpackers, had a great atmosphere for younger travellers

Cons:

The bed was as hard as the floor, I wouldn’t have considered it a mattress.

2026-03-30 • via Nuitee
J
Jason • couple • au
4
Don’t waste your money staying here!
Pros:

Location

Cons:

No blanket - just a sheet
Bathroom flooded due to drainage
Electrical issues
Fridge moldy
Hard beds
Noisy
No house keeping or emptying bins
Ants
Sewage smell

2026-03-29 • via Nuitee
T
thariq • extended_group • ae
6
Not to good
Pros:

Location . It’s so central to the main location like old quarters , train street,

Cons:

Having a pub at the ground floor , which causes inconvenience to the families . Not suitable for families stay

2026-03-29 • via Nuitee
B
Borbála • couple • hu
6
2026-03-26 • via Nuitee
B
Bernard • solo_traveller • fr
10
2026-03-25 • via Nuitee
E
Erik • couple • si
6
2026-03-22 • via Nuitee
杏華 • solo_traveller • jp
10
excellent
Pros:

The front staff was friendly. Despite the early hour, they kindly accepted my taxi reservation. They were very kind. I will definitely use their service again.

Cons:

The room was a little dirty. It was noisy from the road. However, it had the bare necessities.

2026-03-21 • via Nuitee
K
Kato • solo_traveller • vn
8
2026-03-18 • via Nuitee
L
Luise • couple • de
9
2026-03-12 • via Nuitee
L
Lenka • couple • au
1
2026-03-04 • via Nuitee
I
IHAR • couple • by
6
Pros:

Место расположения

Cons:

В первый день нам предоставили плохой номер, не тот который мы бронировали.

2026-02-25 • via Nuitee
I
IHAR • couple • by
7
Pros:

Место расположение

Cons:

Описание номера в системе бронирования не соответствует реалности.

2026-02-25 • via Nuitee
B
Brian • solo_traveller • us
4
Pros:

Manager was nice and attentive

Cons:

Low value for the price. Room and bathroom were run down and a bit dirty

2026-02-23 • via Nuitee
S
Salgado • extended_group • vn
4
Pros:

La ubicación y el trato del personal

Cons:

Está muy sucio, las habitaciones excesivamente pequeñas, el baño estaba que no se podía ni tocar.

2026-02-10 • via Nuitee
C
Clémence • solo_traveller • fr
8
2026-01-25 • via Nuitee
C
CUONG • solo_traveller • vn
10
Pros:

Phục vụ nhiệt tình

2026-01-19 • via Nuitee