Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Staff Politeness
New Facilities
Cons:
Cleanliness Issues
Limited Dining Options

Categories

Cleanliness
6.49
Room conditions noted as unclean with stained linens.
Service
8.96
Staff described as helpful and polite.
Location
7
Limited nearby dining options and transportation information lacking.
Room Quality
7.95
New hotel with good amenities but a firm bed.
Amenities
8.48
Good Wi-Fi and facilities available.
Value for Money
8.44
Cheap hotel offering decent quality for the price.
Food and Beverage
7.49
No dining options mentioned in the hotel.
Overall Experience
8.36
A satisfactory stopover experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Stunning City Views and Exceptional Comfort

Luxurious Amenities: Enjoy the convenience of a restaurant, free private parking, and complimentary WiFi during your stay. The units are equipped with modern essentials including air conditioning, a flat-screen TV, and a private bathroom with premium amenities.

Relaxation and Leisure: Unwind at the snack bar, bar, or lounge, or take in the breathtaking lake views from the terrace. The 24-hour front desk is at your service for any assistance you may need.

Explore with Ease: Take advantage of sightseeing tours in the area and discover nearby attractions such as Sa Pa Bus Station and Ham Rong Garden. With a paid airport shuttle service, your travel arrangements are made simple.

Book your stay at Big Hotel Lào Cai now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 36 reviews
Cleanliness: 6.49
Service: 8.96
Location: 7
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.36
A
Aleksandra • couple • pl
9
Czysty, nowy hotel.
Pros:

Nowy hotel. Jedna z recepcjonistek dobrze mówiła po angielsku. Kawiarnia obok recepcji. Czysty pokój i łazienka. Ciepła woda pod prysznicem.

Cons:

Brak możliwości oddania rzeczy do prania. Balkon okazał się wychodzić na wewnętrzne patio. Dość słaba izolacja dźwiękowa. W pobliżu brak knajp i możliwości zjedzenia posiłku. W hotelu czuć było wilgoć w powietrzu, słaba wentylacja pokoju i łazienki, póki wszystko jest nowe nie jest to duży problem, ale myślę, że wkrótce pojawi się pleśń.

2026-04-13 • via Nuitee
H
Huy • couple • vn
10
2026-04-06 • via Nuitee
A
Ann-Kathrin • solo_traveller • de
9
2026-03-24 • via Nuitee
Q
Quang • couple • vn
10
2026-03-23 • via Nuitee
星望 • solo_traveller • cn
10
宾至如归
Pros:

前台接待热情温馨，服务周到！

2026-03-22 • via Nuitee
A
Annie • couple • fr
8
2026-03-21 • via Nuitee
B
binh an • couple • vn
8
2026-03-19 • via Nuitee
D
Dao • couple • vn
8
Pros:

bữa sáng ổn

Cons:

nhà tắm ẩm ướt ko khô thoáng

2026-03-11 • via Nuitee
星望 • solo_traveller • cn
10
Pros:

服务态度很好，员工热情周到，环境优美。

2026-03-08 • via Nuitee
Q
Quang • couple • vn
9
2026-03-07 • via Nuitee
星望 • solo_traveller • cn
10
2026-02-26 • via Nuitee
A
AN • extended_group • vn
8
2025-10-04 • via Nuitee
T
Trần • solo_traveller • vn
10
2025-10-03 • via Nuitee
P
Pham • couple • vn
9
2025-10-01 • via Nuitee
T
Trần • solo_traveller • vn
10
2025-09-29 • via Nuitee
J
Jakub • couple • gb
8
2025-09-28 • via Nuitee
L
Leonard • extended_group • au
7
Good hotel for a stop over
Pros:

Nice hotel to stay at while we were on the motorbikes

2025-09-20 • via Nuitee
T
Thuật • solo_traveller • vn
10
2025-09-19 • via Nuitee
H
Huyền • solo_traveller • vn
7
2025-09-04 • via Nuitee
O
Oanh • extended_group • vn
10
2025-08-20 • via Nuitee