Amara Hanoi Hotel and Spa

Hotels
9.5 (2801 reviews)
18 Phố Hàng Quạt , Hanoi , vn

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast options
Cons:
Dirty in some areas
Poor room maintenance
Limited privacy in some room designs

Categories

Cleanliness
8.5
Some reviews mentioned dirty rooms and common areas, suggesting room for improvement.
Service
10
Multiple reviews highlighted friendly, accommodating, and helpful staff, indicating high service quality.
Location
10
Consistently noted as excellent for accessibility to attractions and amenities.
Room Quality
9
Some complaints about rooms being dark and noise levels, yet overall cleanliness was noted in numerous reviews.
Amenities
9.5
Positive mentions of breakfast options and laundry services, though some gaps in vegan offerings were noted.
Value for Money
9.5
General sentiment suggests good value given the location and service, but some facility complaints were raised.
Food and Beverage
9.5
Breakfast received overall positive feedback, with some minor criticisms regarding variety.
Overall Experience
10
Quality of service and location greatly enhance overall satisfaction, overshadowing some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Convenient Location
Stay close to top attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake.

Modern Amenities
Enjoy 4-star luxury with air-conditioned rooms, flat-screen TVs, and free WiFi throughout the property.

Culinary Delights
Indulge in a variety of dining options, including American, French, and Vietnamese cuisine at the on-site restaurant.

Book now to experience the perfect blend of comfort and convenience at Amara Hanoi Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 2801 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 10
P
Pingfang • extended_group • tw
10
2026-08-08 • via Nuitee
V
Vikas • family_with_children • in
10
2026-08-08 • via Nuitee
P
Phi Phuong • couple • au
10
2026-08-08 • via Nuitee
C
Connor • solo_traveller • au
10
2026-08-08 • via Nuitee
Y
Yadira • couple • us
10
Pros:

We really enjoyed the convenient location of this hotel. Hoan Kiem Lake and the lively Walking Street area are just a short walk away, which made sightseeing much easier. We could easily explore the surrounding streets, try local food, and visit popular attractions without spending much time traveling. For anyone visiting Hanoi, this is a very practical place to stay.

2026-08-08 • via Nuitee
J
Joel • couple • gb
10
A very convenient place to stay
Pros:

The hotel's location made it easy for us to experience the best of central Hanoi. Hoan Kiem Lake and the Walking Street were close enough to reach on foot, and there were plenty of local restaurants and cafés in the surrounding streets. We enjoyed exploring the area during the day and in the evening.

2026-08-08 • via Nuitee
J
Juanita • couple • my
3
I wouldn’t choose this hotel again
Pros:

Conveniently located

Cons:

Too small. Reception was too small and dark. Staff not very helpful.
Rooms were also small. Though the toilet was big and bright.

2026-08-08 • via Nuitee
N
Nathan • couple • au
10
2026-08-08 • via Nuitee
A
Angelina • extended_group • au
10
It was an excellent base for exploring the city.
Pros:

The hotel's location was incredibly convenient for my Hanoi trip. Most of the places I wanted to see were within walking distance, including Hoan Kiem Lake and the lively Old Quarter. The surrounding area is full of shops, restaurants, cafés, and local activities, so there was always something interesting nearby.

2026-08-07 • via Nuitee
J
Jake • extended_group • ie
10
2026-08-07 • via Nuitee
S
Summer • extended_group • au
10
Pros:

One of the main reasons I enjoyed my stay was the hotel's excellent location. It is close to Hanoi’s Old Quarter, Hoan Kiem Lake, and the vibrant walking street area, where visitors can experience local culture, food, and nightlife. Everything was easy to access, making it the perfect place for travelers who want to explore Hanoi conveniently.

2026-08-07 • via Nuitee
Y
Yannick • extended_group • fr
3
A éviter!!!
Pros:

Pas vraiment de rapport entre les photos et la réalité du lieux.
Si , je suis méchant .... mais c était il y a longtemps !

Cons:

Pas propre, annoncé 4 étoiles sur booking, cela ne dépasse pas le 2 étoile. Petit déjeuner, très très décevant !! Beaucoup de bruit la nuit!!

2026-08-07 • via Nuitee
M
Mallet • family_with_children • fr
6
Très bien pour une nuit de transit
Pros:

La localisation

Cons:

Les chambres sont propres mais mériteraient un rafraîchissement.

2026-08-07 • via Nuitee
G
Grace • couple • au
10
Pros:

One of the best things about staying here was the location. Being just a short walk from Hoan Kiem Lake meant I could easily explore Hanoi on foot without needing transportation. The walking street, charming cafés, local restaurants, and many of the city's famous attractions were all within easy reach. It was wonderful to step outside and immediately experience the lively atmosphere of the Old Quarter while still having a comfortable place to return to at the end of the day.

2026-08-06 • via Nuitee
J
Jonathan • couple • au
10
The location made my Hanoi experience much more convenient and enjoyable
Pros:

For travelers who want to experience the heart of Hanoi, this location is hard to beat. Everything I wanted to visit was within walking distance, including Hoan Kiem Lake, the Old Quarter, restaurants, and cafés. The area has a wonderful mix of history, local life, and modern city energy. It was a great choice because I could spend more time exploring and less time worrying about transportation.

2026-08-06 • via Nuitee
N
Nick • family_with_children • be
7
2026-08-05 • via Nuitee
V
VALERY • solo_traveller • fr
8
Pros:

Chambre confortable
Rapport qualité prix
Petit déjeuner sous forme de buffet
Accueil

Cons:

Chambre petite
Certaines chambres n'ont pas de fenêtre.

2026-08-05 • via Nuitee
F
Fabiola • family_with_children • ch
6
2026-08-05 • via Nuitee
C
Christopher • couple • us
10
Pros:

One of the people who really stood out during our stay was the bellman. He was consistently friendly, courteous, and incredibly efficient whenever guests arrived or departed. Whether helping with heavy luggage or arranging transportation, he always did so with a smile. His excellent service added an extra level of comfort to our overall experience.

2026-08-05 • via Nuitee
M
Michael • couple • gb
10
We truly appreciated the professionalism of the hotel's security guard
Pros:

Excellent service extends beyond the reception desk, and the security guard proved that every day. He was attentive, respectful, and genuinely cared about guests' comfort and safety. His welcoming personality made us feel at ease each time we returned to the hotel after exploring the city.

2026-08-05 • via Nuitee