Amara Hanoi Hotel and Spa

Hotels
9.5 (2388 reviews)
18 Phố Hàng Quạt , Hanoi , vn

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast options
Cons:
Dirty in some areas
Poor room maintenance
Limited privacy in some room designs

Categories

Cleanliness
8.5
Some reviews mentioned dirty rooms and common areas, suggesting room for improvement.
Service
10
Multiple reviews highlighted friendly, accommodating, and helpful staff, indicating high service quality.
Location
10
Consistently noted as excellent for accessibility to attractions and amenities.
Room Quality
9
Some complaints about rooms being dark and noise levels, yet overall cleanliness was noted in numerous reviews.
Amenities
9.5
Positive mentions of breakfast options and laundry services, though some gaps in vegan offerings were noted.
Value for Money
9.5
General sentiment suggests good value given the location and service, but some facility complaints were raised.
Food and Beverage
9.5
Breakfast received overall positive feedback, with some minor criticisms regarding variety.
Overall Experience
10
Quality of service and location greatly enhance overall satisfaction, overshadowing some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Convenient Location
Stay close to top attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake.

Modern Amenities
Enjoy 4-star luxury with air-conditioned rooms, flat-screen TVs, and free WiFi throughout the property.

Culinary Delights
Indulge in a variety of dining options, including American, French, and Vietnamese cuisine at the on-site restaurant.

Book now to experience the perfect blend of comfort and convenience at Amara Hanoi Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 2388 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 10
• couple • us
9
2026-04-18 • via Nuitee
R
Ramon • couple • gb
10
2026-04-17 • via Nuitee
J
Jean • couple • ph
10
2026-04-17 • via Nuitee
C
Clément • couple • fr
10
2026-04-17 • via Nuitee
D
Dušan • solo_traveller • rs
10
2026-04-17 • via Nuitee
R
Ramon • couple • gb
10
2026-04-17 • via Nuitee
H
Harriet • couple • gb
10
2026-04-17 • via Nuitee
S
Sophie • couple • de
10
2026-04-17 • via Nuitee
D
Döhler • solo_traveller • de
8
Pros:

Bequeme Betten, leise Klimaanlage, gutes Frühstücksbuffet, Lage

Cons:

Keine Möglichkeit nach dem auschecken zu duschen

2026-04-16 • via Nuitee
A
Arash • solo_traveller • au
5
Cons:

The air conditioning was going off every couple of hours and it wasn't adequately cool the room even when it was running. I asked the reception to send someone to have a look at it but theguy had no idea and couldn't communicate in English

2026-04-14 • via Nuitee
C
Collins • couple • au
6
Pros:

Great location, conveniently located within walking distance of most things in Hanoi.

Cons:

Although the apartment was quiet from the street, the noise inside the building made it up for it. We were woken multiple times by other guests unaware of how loud they were, along with constant running-water noise from the units beside and above. The fridge was also extremely loud, and the light from the aircon was so bright it may as well have been a ceiling light. There was also no window, which made the space feel very enclosed—almost like a prison cell. Definitely can get better value for money elsewhere.

2026-04-13 • via Nuitee
C
Christina • family_with_children • de
9
Pros:

Es ist ein kleines Hotel mitten in der Altstadt von Hanoi. Es ist nicht weit zum Hoan Kiem See und zu vielen Sehenswürdigkeiten in der Stadt. Das Personal war sehr nett, der Service im Hotel sehr gut. Ein sehr guter Ort um von hier die Stadt zu besichtigen.

2026-04-12 • via Nuitee
J
Jason • extended_group • de
8
2026-04-12 • via Nuitee
A
Alina • couple • ch
10
2026-04-11 • via Nuitee
M
Malgorzata • couple • pl
10
2026-04-11 • via Nuitee
S
Sebastian • extended_group • pl
10
2026-04-11 • via Nuitee
A
Anne-Gaëlle • couple • es
10
2026-04-11 • via Nuitee
L
Lisa • couple • fr
10
2026-04-11 • via Nuitee
L
Lynh • extended_group • vn
10
2026-04-11 • via Nuitee
A
Alex • couple • gb
10
2026-04-11 • via Nuitee