Phoenix Hotel Bungalow

Hotels
•
Independent
4 (1 reviews)
Thanh Dong hamlet, Cam Thanh, Hoi An, Hoi An, Da Nang, 51000 , Hoi An , VN
84-795570634

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Facilities

Garden
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Friendly staff (Helen)
Cons:
Lack of hot water
Broken TV
Presence of noisy cockerels near cabin
Poor service

Categories

Cleanliness
4.5
The cleanliness was lacking, with guests reporting issues such as broken TV and presence of cockerels near the cabin.
Service
3
Service was poor as indicated by the lack of hot water, broken TV, and unaddressed noise issues.
Location
5
The location may have been scenic but was overshadowed by noise disturbances from nearby cockerels.
Room Quality
3.5
Room quality was subpar with broken TV, lack of hot water, and disturbance from crowing cockerels.
Amenities
3
Lack of basic amenities like hot water and functioning TV led to a poor guest experience.
Value for Money
2
Guests felt the hotel did not offer value for the money paid due to the numerous issues faced during their stay.
Food and Beverage
5
Not mentioned in the review provided.
Overall Experience
2
Overall experience was extremely negative with multiple issues leading to an early checkout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 06:32

Property Description

Outdoor Pool and Garden Views

Relax by the outdoor pool or take a leisurely stroll through the picturesque garden for a tranquil experience.

Dining Options and Breakfast

Indulge in delectable meals at the hotel's restaurant or grab a quick bite at the cozy coffee shop. Don't miss the daily continental breakfast offerings from 8:00 AM to noon.

Comfortable Rooms and Modern Amenities

Unwind in one of the 8 air-conditioned rooms with flat-screen TVs, private balconies, rainfall showers, and complimentary Wi-Fi. Enjoy the convenience of laundry facilities and coffee/tea in a common area.

Book your stay at Phoenix Hotel Bungalow in Hoi An (Cam Thanh) and immerse yourself in a delightful blend of relaxation and convenience.

Important information:

  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

4
Based on 1 reviews
Cleanliness: 4.5
Service: 3
Location: 5
Room Quality: 3.5
Amenities: 3
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2
P
Panayotis
4
No TV, no hot water, no sleep.
Pros:

Helen was lovely but the TV in my room was broken. There was no hot water for a shower and there were cockerels in a cage 2ft from my wooden cabin that started crowing at 4.30am. I booked for 3 nights and checked out after one. Offered to pay for 2 nights and asked for refund on the third but the owner denied my request.

2025-03-21 • via Nuitee