Vila Gale Collection S.Miguel

Hotels
•
Vila Gale
8.8 (89 reviews)
Campo de São Francisco , Ponta Delgada , pt

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Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Issues with cleanliness
Breakfast variety concerns

Categories

Cleanliness
7.84
Some issues with stains in carpets and beds, noted as potentially dated.
Service
9.81
Multiple reviews highlight exceptional staff service, particularly from Mr. Tiago and the restaurant team.
Location
9.85
Reviews consistently mention the hotel's excellent location near Campo de Sao Francisco and Ponta Delgada.
Room Quality
8.3
Rooms are described as lovely but some concerns with soundproofing.
Amenities
8.33
Good spa facilities noted, though some amenities like pool warmth were mentioned as lacking.
Value for Money
8.29
Overall positive sentiment, though mixed reviews on breakfast quality vs cost.
Food and Beverage
8.84
Strong positive feedback about breakfast and dinner, especially live cooking.
Overall Experience
9.11
Most reviews reflect a very positive experience overall with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:45

Property Description

Luxurious Accommodation with Modern Amenities

Vila Gale Collection S.Miguel offers 4-star accommodation with air-conditioned rooms, free WiFi, and a variety of in-room amenities. Relaxing Outdoor Pool and Fitness Center

Guests can unwind at the hotel's outdoor swimming pool or stay active at the fitness centre. Indulge in Spa Treatments and Wellness

The hotel boasts spa facilities including a sauna and hammam, perfect for a rejuvenating stay.

To book your stay at Vila Gale Collection S. Miguel and experience luxury and comfort, visit our website or contact us directly.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 89 reviews
Cleanliness: 7.84
Service: 9.81
Location: 9.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
T
Teresa • extended_group • pt
10
Pros:

Tudo sem excepção

Cons:

Nada

2026-03-04 • via Nuitee
R
Rui • couple • pt
6
2026-03-04 • via Nuitee
H
Helena • couple • pt
10
A repetir
Pros:

Excelente hotel, com ótima localização e funcionários simpáticos

2026-02-28 • via Nuitee
K
Karl Mohr • couple • de
9
2026-02-14 • via Nuitee
B
Brian • couple • ca
8
Very pleasant. Great location near the centre of town and waterfront.
Pros:

Breakfast was above average. Had a wide selection of available options including omelettes made on site. Breakfast staff were amazing.

Cons:

The rooms are a little on the small side but very clean. Bed was very comfortable.

2026-02-10 • via Nuitee
M
Maura Patrícia • solo_traveller • pt
10
2026-01-29 • via Nuitee
C
chrystèle • couple • fr
10
Merveilleux
Pros:

l 'hotel est splendide , très propre , piscine magnifique

Cons:

Rien

2026-01-19 • via Nuitee
C
Catherine • couple • fr
2
Pros:

Emplacement

Cons:

Nous avons payé 2 fois; une fois à la réservation et une fois pour prendre la chambre sans discussion possible. Toujours pas remboursé quasi un mois après et preuves double paiement envoyées

2026-01-19 • via Nuitee
C
Cota • couple • pt
9
Uma excelente opção para uma escapadinha, mesmo para os locais!
Pros:

O hotel é excelente. O staff é de uma atenção e simpatia extremas, o que torna qualquer estadia muito mais agradável! O quarto é muito confortável e limpo. Sem dúvida para repetir!

Cons:

Adquiri um pacote de alojamento com jantar incluído para 2 pessoas, o que acabou por ficar bastante em conta. Ao verificar os valores pedidos pelas opções da carta do restaurante, tenho de concluir que a relação preço-qualidade do que nos foi servido é bastante desequilibrada. Valeu a atenção e simpatia no atendimento.

2026-01-19 • via Nuitee
F
Fátima Maria • family_with_children • pt
10
2026-01-15 • via Nuitee
J
Joe • couple • ca
10
Comfortably, relaxing, and friendly.
Pros:

Great staff

Cons:

We needed two more hanging hooks in the bathroom for robes, towels, etc.

2026-01-15 • via Nuitee
M
Maria Ilda • couple • pt
10
Loved been near Santoario
Pros:

Breakfast was excellent

2026-01-15 • via Nuitee
M
Maria • couple • pt
10
Excelente
Pros:

Localização, simpatia dos funcionários, realizaram um upgrade na tipologia do quarto.
Colocaram um mini bolo de aniversário, já que o meu marido fazia anos.

Cons:

A mini refeição no bar não foi excepcional

2026-01-13 • via Nuitee
B
Bernard • couple • fr
10
Une semaine très agréable avec un personnel très sympathique et une réception de nouvel An festive et sympathique
Pros:

La beauté de ce bâtiment ancien couvant, puis hôpital, et devenant un hôtel de grande classe grâce à sa rénovation impressionnante.

Cons:

Dans certains cas, un manque de personnel dans les bars et restaurants

2026-01-07 • via Nuitee
C
Céline • couple • fr
8
Nice hotel centrally located.
Pros:

A nice big room somehow a little bit dark but quiet, with view on the central square. Breakfast buffet is nice. Swimming pool is quite small but really nicely arranged.

Cons:

Breakfast and dinner room decoration leaves a feeling of ‘standard family club’ hotel whereas the hotel building is beautiful. Could be much better arranged.
Dinner itself was quite tasteless.

2026-01-03 • via Nuitee
A
Ana Cristina Rego • couple • pt
10
Pros:

O hotel foi muito bem reconvertido, a decoração magnifica e conforto máximo.
Está super bem localizado, perto de lojas de conveniência e mesmo no centro da cidade, mas os quartos sossegados, grandes, com camas ótimas.
Os funcionários impecáveis, desde a receção ao pequeno almoço.
As piscinas são ambas bem bonitas.
Pequeno almoço bom.
Adoramos e recomendamos e queremos muito lá ficar novamente.

2026-01-02 • via Nuitee
M
MAFALDA • couple • pt
10
2026-01-02 • via Nuitee
C
Cabral • couple • pt
10
2026-01-01 • via Nuitee
D
debora • couple • pt
8
Pros:

Localização era excelente, limpeza, comodidades e silencioso.

Cons:

Do buffet e do pequeno almoço, achei muito pouco, pouca variedade, nada do que estou habituada a ver num Vila Gale. Fiquei muito desiludida porque o pequeno era a carta, justificaram que tinham poucos hóspedes, e até aí eu compreendo, mas pedi panquecas e trouxeram-me uma mini panqueca e depois desapareceram.
Valeu-me os ovos mexidos que estavam 5*

2025-12-29 • via Nuitee
P
PATRICK • couple • fr
9
Très bon
Pros:

Tout

Cons:

Tout

2025-12-28 • via Nuitee