Pousada Alfama

Hotels
•
Pestana Hotel & Resorts
9.5 (338 reviews)
Rua de São Tomé 76 , Lisbon , PT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Safety deposit box
Bar
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Heating system issues
Room size variability

Categories

Cleanliness
9.39
Multiple reviews praised the cleanliness and tidiness of the hotel.
Service
9.86
Guests highlighted extremely friendly and helpful staff.
Location
9.9
Multiple reviews mentioned the hotel’s excellent location and views.
Room Quality
8.85
Several reviews noted the rooms were cozy but some were described as small.
Amenities
9.38
General praise for the amenities, including a great breakfast and available services.
Value for Money
9.34
Guests felt they received good value considering the hotel's stellar attributes.
Food and Beverage
9.39
Breakfast was highly appreciated by most guests.
Overall Experience
9.86
Overall guest sentiment was highly positive, with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:36

Property Description

Luxurious Accommodations
Pousada Alfama in Lisbon offers elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast charming terraces for a relaxing stay.

Convenient Services
Enjoy a hassle-free stay with a 24-hour front desk and concierge service at your disposal. Start your day right with a delicious buffet breakfast and stay connected with complimentary WiFi throughout the property. Unwind with a refreshing drink at the hotel's bar.

Prime Location
Situated near popular attractions like Miradouro da Senhora do Monte and St. George's Castle, Pousada Alfama is the perfect choice for exploring Lisbon. With Commerce Square just a stone's throw away, convenience is at your doorstep.

Book your stay at Pousada Alfama for a memorable Lisbon experience!

Important information:

When booking 6 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 338 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.86
M
Magnet • couple • at
9
2026-10-23 • via Nuitee
L
Lena • couple • se
10
Underbart fint charmigt boende i hjärtat av staden.Bättre än så här blir det inte.OCH frukosten!!
Pros:

Gästen var i centrum och man gjorde verkligen allt till det yttersta för uppfylla våra önskningar.

2026-10-22 • via Nuitee
M
Malene • couple • dk
8
Pros:

Hotellet, personalet

Cons:

Vores værelse var småt og lå lidt mørkt om til en slags baggård

2026-10-22 • via Nuitee
M
Myriam • couple • ma
9
SEJOUR AGREABLE PERSONNEL SYMPATHIQUE
Pros:

UN PEU JUSTE PAS ASSEZ VARIE
CE QUI EST PLAISANT LA MACHINE A CAFE A TOUTE HEURE
ET LA CORBEILLE DE FRUITS

Cons:

AU MOMENT DU PAIEMENT QUE L ON NOUS DEMANDE UN POURBOIRE POUR LE PERSONNEL.
ALORS QU IL DOIT ETRE A DISCRETION EN FONCTION DU PERSONNEL QUI NOUS A SERVI

2026-10-22 • via Nuitee
C
Christopher • solo_traveller • gb
3
One night stay in Lisbonu0
Pros:

Location was excellent, bed was comfortable towels were fluffy and new

Cons:

Room was too small. I nearly knocked myself out when going towards the bed and drew blood. Knocked it again when getting up out of bed, I am not very tall, 6ft. No warning signs. I was given a garret room on the 4th floor. Staff minimal, it was all help yourself at breakfast, lunch menu very limited, I expected more of a Pousada in Portugal

2026-10-21 • via Nuitee
J
John • couple • us
9
Pros:

Great place to stay

2026-10-20 • via Nuitee
M
Miriam • couple • de
9
2026-10-20 • via Nuitee
K
Kent • couple • ca
10
Pros:

Beautiful location with friendly staff, great rooms and tasty breakfast

2026-10-20 • via Nuitee
N
Nicola • couple • gb
10
2026-10-19 • via Nuitee
E
Espen Bredal • couple • no
10
Super
Pros:

Alt var bra

Cons:

Ingenting

2026-10-18 • via Nuitee
K
Karin • couple • us
10
Pros:

Wonderful staff, rooms, patio, breakfast, neighborhood location

2026-10-17 • via Nuitee
S
Stephen • couple • au
9
A great place to stay if you want to experience the richness of old town Lisbon.
Pros:

Location, service and quiet clean accommodation.

Cons:

The only that bothered me is that sometimes reception was slow to get back to messages on the booking.com app.

2026-10-17 • via Nuitee
S
Sabine • couple • at
9
Pros:

Das Hotel ist sehr nett gestaltet, das Personal ist freundlich und die Lage in der Alfama ist ideal. Vor dem Hotel befindet sich unmittelbar eine Aussichtsterrasse.

2026-10-15 • via Nuitee
G
gaby • couple • at
10
Pros:

Die nähe zu den sehenswürdigkeiten die Aussicht auf den Tejo,
Das unkomlizierte tauschen des Zimmers,waren im 4. Stock durch die Dachschräge ei geschränkte Kopffreiheit,wir si d beide groß,sonst wär es kein Problem.
Die Angestellten warwn allw super nett besonders Simone.

2026-10-15 • via Nuitee
J
Jennifer • couple • us
8
Cute boutique hotel in Alfama. Walking distance to ST Jorge castle and to the water.
Pros:

Clean, good location and friendly staff.

Cons:

Rooms are very small, but quaint.

2026-10-15 • via Nuitee
E
Ellis • solo_traveller • au
10
2026-10-13 • via Nuitee
M
Mooney • couple • us
10
Perfect location for our first time visit to Lisbon
Pros:

Great location and breakfast

2026-10-13 • via Nuitee
R
Raphael • couple • es
7
It's a location vs. size of room tradeoff (at the entry price) - superb location & staff, small room
Pros:

Superb location, staff were super accommodating and kind.

Cons:

The room was really tiny, and the bed was small for 2 people. For the price, it felt less luxurious than a 'premier inn' room but at 2.5x the price.

2026-10-12 • via Nuitee
O
Olavi • extended_group • fi
10
2026-10-11 • via Nuitee
M
Matthias • couple • ie
9
Beautiful boutique hotel in a great location
Pros:

Great location close to lots of restaurants. In the morning you can grab a coffee (available in lobby 24 hrs) and walk across the street to watch the sunrise. Very touristy during the day but gets quieter at night. Nice facility - especially enjoyed the courtyard. Staff was great as was the breakfast.

Cons:

The room was a little small and there was limited space to put clothes (no drawers).

2026-10-11 • via Nuitee