Pousada Alfama

Hotels
Pestana Hotel & Resorts
9.5 (178 reviews)
Rua de São Tomé 76 , Lisbon , pt

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Concierge service
Wheelchair accessible
Emergency cord in bathroom
Fruits
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Heating system issues
Room size variability

Categories

Cleanliness
9.39
Multiple reviews praised the cleanliness and tidiness of the hotel.
Service
9.86
Guests highlighted extremely friendly and helpful staff.
Location
9.9
Multiple reviews mentioned the hotel’s excellent location and views.
Room Quality
8.85
Several reviews noted the rooms were cozy but some were described as small.
Amenities
9.38
General praise for the amenities, including a great breakfast and available services.
Value for Money
9.34
Guests felt they received good value considering the hotel's stellar attributes.
Food and Beverage
9.39
Breakfast was highly appreciated by most guests.
Overall Experience
9.86
Overall guest sentiment was highly positive, with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:36

Property Description

Luxurious Accommodations
Pousada Alfama in Lisbon offers elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast charming terraces for a relaxing stay.

Convenient Services
Enjoy a hassle-free stay with a 24-hour front desk and concierge service at your disposal. Start your day right with a delicious buffet breakfast and stay connected with complimentary WiFi throughout the property. Unwind with a refreshing drink at the hotel's bar.

Prime Location
Situated near popular attractions like Miradouro da Senhora do Monte and St. George's Castle, Pousada Alfama is the perfect choice for exploring Lisbon. With Commerce Square just a stone's throw away, convenience is at your doorstep.

Book your stay at Pousada Alfama for a memorable Lisbon experience!

Important information:

When booking 6 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 178 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.86
B
BERNARD couple be
9
2026-03-21 via Nuitee
C
Claude solo_traveller ca
10
Pros:

Great location . Loaded mini fridge content all free

Cons:

Morning rooster call

2026-03-21 via Nuitee
C
Claudia couple it
10
Eccellente
Pros:

Il punto di forza di questa struttura è la posizione dalle principali attrazioni turistiche e rispetto al centro storico.

Cons:

Mi aspettavo uno spazio maggiore all’interno della camera.

2026-03-20 via Nuitee
T
Timothy couple ca
10
2026-03-17 via Nuitee
J
Joachim couple de
8
Prima
Pros:

Lage gut und Frühstück

Cons:

Bett und Zimmer zu klein

2026-03-16 via Nuitee
A
Andrea couple it
10
Colazione super! Posizione super! Siamo stati molto bene e l'hotel è davvero fantastico con una vist
Pros:

Colazione super!
Posizione super!
Siamo stati molto bene e l'hotel è davvero fantastico con una vista sul Tago spettacolare.
Personale molto cortese e disponibile.

Cons:

Nulla.

2026-03-16 via Nuitee
C
Celine extended_group fr
8
2026-03-09 via Nuitee
G
gavin couple us
7
Meh. Too cramped.
Pros:

The location was good. The room and common areas were clean. Staff was professional.

Cons:

The rooms are VERY cramped, beds small, nowhere to even unpack a bag. Generally overrated. I’ve stayed at much better in Lisboa for less.

2026-03-06 via Nuitee
T
Thomas couple de
9
We'll be back!
Pros:

Breakfast was phenomenal! Hotel staff was friendly and always helpful.

2026-03-05 via Nuitee
J
julien couple fr
10
2026-03-05 via Nuitee
M
Marcin family_with_children pl
8
2026-03-05 via Nuitee
N
Noel couple gb
10
2026-03-04 via Nuitee
C
Colette solo_traveller se
8
2026-03-04 via Nuitee
E
Edwin couple nl
10
Beste van het beste
Pros:

Prachtig boetiek hotel op mooiste plek in alfama met mooiste uitzicht over de stad en zeearm. Goed en veelzijdig ontbijt. Niets is het lieve persoon te veel. Op je wandeling naar beneden in de avond overal Fado muziek.

Cons:

Niets

2026-03-02 via Nuitee
E
elina solo_traveller il
9
2026-02-28 via Nuitee
B
baruch couple il
10
2026-02-25 via Nuitee
E
EYAL couple il
9
2026-02-24 via Nuitee
L
Lillemor couple se
10
2026-02-23 via Nuitee
H
Heike solo_traveller de
10
Perfekte Lage für einen Urlaub in Lissabon
Pros:

Freundliches Personal

2026-02-22 via Nuitee
A
Andrew couple gb
10
2026-02-22 via Nuitee