Pousada Alfama

Hotels
•
Pestana Hotel & Resorts
9.5 (178 reviews)
Rua de São Tomé 76 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Concierge service
Wheelchair accessible
Emergency cord in bathroom
Fruits
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Review Highlights

Pros:
Great service
Excellent location
Cons:
Heating system issues
Room size variability

Categories

Cleanliness
9.39
Multiple reviews praised the cleanliness and tidiness of the hotel.
Service
9.86
Guests highlighted extremely friendly and helpful staff.
Location
9.9
Multiple reviews mentioned the hotel’s excellent location and views.
Room Quality
8.85
Several reviews noted the rooms were cozy but some were described as small.
Amenities
9.38
General praise for the amenities, including a great breakfast and available services.
Value for Money
9.34
Guests felt they received good value considering the hotel's stellar attributes.
Food and Beverage
9.39
Breakfast was highly appreciated by most guests.
Overall Experience
9.86
Overall guest sentiment was highly positive, with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:36

Property Description

Luxurious Accommodations
Pousada Alfama in Lisbon offers elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast charming terraces for a relaxing stay.

Convenient Services
Enjoy a hassle-free stay with a 24-hour front desk and concierge service at your disposal. Start your day right with a delicious buffet breakfast and stay connected with complimentary WiFi throughout the property. Unwind with a refreshing drink at the hotel's bar.

Prime Location
Situated near popular attractions like Miradouro da Senhora do Monte and St. George's Castle, Pousada Alfama is the perfect choice for exploring Lisbon. With Commerce Square just a stone's throw away, convenience is at your doorstep.

Book your stay at Pousada Alfama for a memorable Lisbon experience!

Important information:

When booking 6 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 178 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.86
G
Gertraud • solo_traveller • de
9
2026-04-08 • via Nuitee
L
Luis Manuel • couple • es
9
Pros:

El diseño del hotel esta muy conseguido. El desayuno parece escaso pero descubres que hay de todo y están constantemente reponiéndolo.

Cons:

la habitación podrías ser un poco más grande.

2026-04-05 • via Nuitee
M
Monica • extended_group • it
10
Hotel molto bello , accogliente , pulito in
Pros:

Tutto : posizione , servizi , pulizia , gentilezza dello staff . Lo consiglio assolutamente

2026-04-05 • via Nuitee
C
Claudia • family_with_children • at
10
Würde ich immer wieder buchen!
Pros:

Traumhaftes Hotel - perfekte Lage um Lissabon zu Fuß zu erkunden. Tram Station direkt vor dem Hotel. Schöne Zimmer Ausstattung und sehr freundliches, hilfsbereites Personal!!

2026-04-05 • via Nuitee
L
Laura • couple • us
10
Amazing boutique hotel in the heart of Alfama.
Pros:

Amazing location, the front desk staff was so friendly. The room was nice and clean. Enjoyed the complimentary coffee in the morning. Would highly recommend for a lovely place to stay in the Alfama neighborhood,

Cons:

N/A

2026-04-04 • via Nuitee
J
Jani • couple • fi
10
2026-04-03 • via Nuitee
W
Wolfgang • couple • de
10
2026-04-03 • via Nuitee
B
Bernhard • solo_traveller • de
9
Pros:

Lage des Hotels, Freundlichkeit und Hilfsbereitschaft des Personals und Frühstück im Innenhof

Cons:

Frühstück war etwas zu teuer

2026-04-03 • via Nuitee
P
Pascal • couple • fr
10
2026-04-01 • via Nuitee
C
Crystal • couple • gb
9
Great staff, brilliant location and warmth
Pros:

Location , the room was big and bright . And so lovely having a private garden

Cons:

Nil

2026-03-31 • via Nuitee
B
Beckx T • extended_group • be
10
Fantastich verblijf!
Pros:

Stijlvol kleinschalig hotel op super locatie, in het gezellige en historische Alfama! Je stapt het hotel buiten en je staat direct op een super mooie pleintje met prachtig zicht ! Zeer vriendelijk personeel, lekker ontbijt. De kamers zijn niet zo heel groot, maar hoeft voor mij niet, zeker niet tijdens een citytrip. De (historische) tram stopt op nog geen 100m van het hotel. We hebben genoten van ons verblijf!

2026-03-30 • via Nuitee
S
Sarah • extended_group • gb
7
Lovely spot but not good value for money unless you are fortunate enough to get a room with a view
Pros:

Excellent location. Nice breakfast in a very nice room. Friendly and helpful staff

Cons:

THe room was very small. THe balcony was below street level so we looked at a wall. THe pillows were lumpy. the bed was hard. There were no drawers so nowhere to unpack items that could not be hung up eg underwear.

2026-03-30 • via Nuitee
D
Duncan • couple • gb
10
2026-03-30 • via Nuitee
A
Anna • extended_group • it
7
2026-03-30 • via Nuitee
A
Anna • couple • de
8
Sehr besonders!
Pros:

Frühstück & Frühstücksraum, Lage, Personal

Cons:

Eher kleines Zimmer

2026-03-28 • via Nuitee
L
Lidia • solo_traveller • it
9
A jewel to enjoy Lisbon at its best!
Pros:

Welcoming staff, amazing breakfast and patio to chill and relax, stunning position, noise-isolated room

Cons:

Room a bit small, but clean, silent, efficient

2026-03-27 • via Nuitee
A
Armando • solo_traveller • pe
10
2026-03-26 • via Nuitee
E
Evija • solo_traveller • lu
9
2026-03-26 • via Nuitee
P
Paul • couple • gb
10
Enjoyed our stay would definitely go back
Pros:

Location great

Cons:

Clean ,friendly and stylish

2026-03-26 • via Nuitee
A
Arni • couple • is
10
Pros:

Everything was perfect

Cons:

Nothing

2026-03-25 • via Nuitee