MASA Hotel & Spa Campo Grande Collection

Hotels
8.5 (1656 reviews)
Campo Grande 56 , Lisbon , pt

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety in breakfast
Cons:
Cleanliness issues
Uncomfortable room conditions
Amenities not as expected

Categories

Cleanliness
7.14
Several guests reported issues with room cleanliness.
Service
9.61
Consistent praise for staff friendliness and helpfulness.
Location
9.15
Conveniently close to metro and airport.
Room Quality
7.6
Complaints about uncomfortable beds and hot rooms.
Amenities
7.13
Issues with the SPA and other amenities not meeting expectations.
Value for Money
9.09
Guests felt the pricing was reasonable for the location and service.
Food and Beverage
9.14
Positive remarks about breakfast and dining options.
Overall Experience
9.11
Despite some negatives, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:32

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Enjoy garden views and relax with a cup of tea from the kettle provided.

Convenient Facilities
Stay productive with our business centre, 24-hour front desk, and concierge service. Indulge in delicious dining at our restaurant and bar, and stay connected with free WiFi throughout the property.

Great Location
Explore Lisbon with ease as we are located near Luz Football Stadium and Rossio. With the airport just 4 km away, your travels are made convenient.

Book now at MASA Hotel & Spa Campo Grande Collection for a memorable stay in Lisbon.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.5
Based on 1656 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
R
Rejane • family_with_children • pt
9
Bom custo benefício
Pros:

Pequeno almoço muito bom e instalação

Cons:

Ar condicionado não funcionou direito

2026-03-14 • via Nuitee
T
Tatyana • extended_group • az
10
2026-03-14 • via Nuitee
C
Ching Yi • couple • ca
7
Pros:

Nice staffs

Cons:

Noise, the sink was clogged

2026-03-14 • via Nuitee
T
Tiam • family_with_children • de
9
Gute Lage und schön eingerichtet!
Pros:

Gute Lage, sauberes und gemütliches Zimmer und leckeres Frühstück mit guter Auswahl. Das Personal war auch super freundlich und hilfsbereit.

2026-03-14 • via Nuitee
H
Hervé • couple • fr
9
Pros:

Personnels accueillants
Hôtel propre
Petit déjeuner copieux

2026-03-14 • via Nuitee
C
Carlos Alberto • extended_group • it
9
2026-03-14 • via Nuitee
S
Susana • family_with_children • pt
9
Pros:

Adorei todo o staff, são super simpáticos e atenciosos!

2026-03-14 • via Nuitee
M
MONICA • couple • il
10
2026-03-14 • via Nuitee
D
David • extended_group • hu
10
2026-03-14 • via Nuitee
S
Susana • extended_group • pt
5
Pros:

Pequeno almoço

Cons:

Pagar o parque sendo hóspede .

2026-03-14 • via Nuitee
F
Ferreira • solo_traveller • ca
10
Pros:

Everything was excellent

Cons:

The only thing I didn't like he was a little bit too much how much they charge for parking in the garage

2026-03-14 • via Nuitee
A
Aline Marie • couple • lu
10
2026-03-14 • via Nuitee
L
Liudmyla • family_with_children • ua
7
Гарний варіант за ціну до 100 Є/ніч. Якщо дорожче - є кращі варіанти
Pros:

Готель загалом гарного рівня.
Чудовий різноманітний сніданок.
Прибирання щодня (хоч і не таке ретельне, як би хотілося)
Є дитяче меню за 14 євро (суп, гарнір, мʼясо, десерт).
Розташування близько до метро і не далеко від аеропорту.
Красивий парк прямо через дорогу.

Cons:

Бронювали 5 номерів для групи.
Попри те, що переписувалась з готелем поштою перед заселенням, при заселенні люди по номерам були розподілені не так, як я просила в переписці. Через це в одному номері числилась 1 особа, замість двох, і другу особу не хотіли пустити на сніданок.
Зате в іншому номері доставили не потрібне третє ліжко, що забрало майже все вільне місце.

В одному з номерів було дуже брудно при заселенні, таке враження, що не прибиралось, бо в тумбочці був розсипаний розірваний пакетик цукру (фото додаю), і здутий ламінат.

Спа не коштує 10 євро, халати потрібно оплачувати додатково (5 євро).
Сауни крихітні і знаходяться в роздягальнях, тому пари не зможуть відвідати сауну разом.

2026-03-13 • via Nuitee
B
Bruno • family_with_children • pt
8
2026-03-13 • via Nuitee
J
João • couple • pt
10
2026-03-13 • via Nuitee
J
julio • solo_traveller • de
8
2026-03-13 • via Nuitee
M
Mario • couple • fr
10
C’est été agréable
Pros:

Tous

2026-03-13 • via Nuitee
G
Gergely • couple • hu
8
Nice and friendly, helpful staff
Pros:

Nice and friendly, helpful staff. The helped and made the checking and checkout quickly. There is a scale at the reception, which is a great service when you travel toward by plain.

Cons:

The breakfast is really small comparing to the number of the hotel guests, therefore most of the dishes were simply empty. The variety of them were okay, but could be more because of the size of the hotel.

2026-03-13 • via Nuitee
E
Edna • couple • fr
10
Super séjour, le personnel est top ! Merci beaucoup
2026-03-13 • via Nuitee
S
Sonya • couple • pt
10
2026-03-13 • via Nuitee