MASA Hotel & Spa Campo Grande Collection

Hotels
8.5 (1357 reviews)
Campo Grande 56 , Lisbon , pt

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety in breakfast
Cons:
Cleanliness issues
Uncomfortable room conditions
Amenities not as expected

Categories

Cleanliness
7.14
Several guests reported issues with room cleanliness.
Service
9.61
Consistent praise for staff friendliness and helpfulness.
Location
9.15
Conveniently close to metro and airport.
Room Quality
7.6
Complaints about uncomfortable beds and hot rooms.
Amenities
7.13
Issues with the SPA and other amenities not meeting expectations.
Value for Money
9.09
Guests felt the pricing was reasonable for the location and service.
Food and Beverage
9.14
Positive remarks about breakfast and dining options.
Overall Experience
9.11
Despite some negatives, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:32

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Enjoy garden views and relax with a cup of tea from the kettle provided.

Convenient Facilities
Stay productive with our business centre, 24-hour front desk, and concierge service. Indulge in delicious dining at our restaurant and bar, and stay connected with free WiFi throughout the property.

Great Location
Explore Lisbon with ease as we are located near Luz Football Stadium and Rossio. With the airport just 4 km away, your travels are made convenient.

Book now at MASA Hotel & Spa Campo Grande Collection for a memorable stay in Lisbon.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.5
Based on 1357 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
P
Paula solo_traveller pt
7
Simpático
Pros:

Pequeno almoço bastante bom, quarto de dimensão razoável. Funcionários muito prestáveis. Boa relação qualidade-preço.

Cons:

Do barulho constante dos aviões. Da localizaçao. E de não haver oferta de restaurantes razoáveis nas imediações.

2026-02-14 via Nuitee
S
Sara couple pt
8
Excelente!
Pros:

De uma forma geral gostei de tudo. O pequeno almoço é espetacular! Staff super simpático, um bem haja aos porteiros que estavam sempre prontos a ajudar e com um grande sorriso!

Cons:

Sem querer prejudicar ninguém, mas o atendimento do SPA foi algo constrangedor e negativo. É o único ponto a melhorar.

2026-02-14 via Nuitee
S
sofi couple gb
10
2026-02-14 via Nuitee
R
Rose extended_group ca
9
Pros:

Le buffet déjeuner absolument parfait, les lits très confortables aussi

Cons:

Que le transport de l’aéroport n’est pas inclut

2026-02-14 via Nuitee
M
Mendes couple pt
1
Pros:

Gostei da simpatia dos funcionários

Cons:

Hotel perto do aeroporto e os quartos deixam passar o som todo tanto a chuva, vento, os aviões e até o barulho dos outros hóspedes no mesmo hotel, portas a bater ...
Falta de informação no quarto relacionado com as comunidades do spa restaurante, sala de jogos etc
A piscina é tudo pago a parte como os chinelos, touca e roupão .
Fica a volta de 40 euros só a parte da piscina juntamente com os intens selecionados a cima .
Cacifos fora de serviço e ainda tem uma informação a dizer nos balneários que não se responsabilizam pelo desaparecimento de bens pessoais .
Jacuzzi tinha de ser desligado pelos hóspedes que lá estavam dentro de 2 em 2 mnt devido ao excesso de espuma que saía para fora do mesmo .
Água da piscina com temperatura amena .

2026-02-14 via Nuitee
D
Dorota family_with_children pl
10
A great hotel located close to the airport, with exceptionally tasty breakfasts and a spa area/swimming pool.
Pros:

We were looking for a hotel near the airport, and this one was perfect. It has a swimming pool and a spa area - available for an additional fee, but a wonderful amenity, especially when travelling with children and it’s raining ;-)
There is a monitored car park under the building, also available for an extra charge.
The breakfasts are excellent - very tasty and varied; everyone will find something for themselves.
The staff were very helpful and friendly.

Cons:

There was nothing we didn’t like.

2026-02-14 via Nuitee
C
carlos family_with_children br
10
2026-02-14 via Nuitee
S
sandra family_with_children pt
10
Sempre impecável
Pros:

Tudo impecável
Localização, quarto espaçoso

Cons:

Nada apontar

2026-02-14 via Nuitee
L
Luana couple br
9
2026-02-14 via Nuitee
R
Rogerio extended_group br
10
Valeu a pena a experiência. Voltaria!
Pros:

Tudo muito organizado

Cons:

Faltou cuidado com a limpeza do quarto. Tivemos uma cama extra. Quando deslocamos um pouco, percebemos que não limpavam por baixo da cama.

2026-02-14 via Nuitee
C
cor couple nl
10
Goede plek om Lissabon te verkennen
Pros:

Mooie kamer

2026-02-14 via Nuitee
A
Ana Paula family_with_children ie
10
2026-02-14 via Nuitee
I
ILIAS couple gr
10
2026-02-14 via Nuitee
V
Vicente Pedro extended_group es
8
Pros:

Amplitud de la habitación, buen desayuno y excelente relación precio-calidad

Cons:

No está en el centro de Lisboa, sin estar muy alejado. Tiene buena conexión de transporte público y relativamente cerca del aeropuerto.

2026-02-13 via Nuitee
M
Marques extended_group pt
8
2026-02-13 via Nuitee
P
Petra solo_traveller pt
8
2026-02-13 via Nuitee
A
Ahmed solo_traveller se
6
The staff were kind, especially Ms. Letitia, who is a very helpful person.
Pros:

Location

Cons:

Nothing to like.

2026-02-13 via Nuitee
A
antoine couple fr
9
2026-02-13 via Nuitee
P
Paulo couple pt
8
2026-02-13 via Nuitee
P
Petr couple cz
9
Pros:

Skvělý servis i jídlo. Pokoj nadprůměrně velký, Hotel je dobře dostupný jakoukoli dopravou. Dobrá nabídka služeb i pro odpočinek a relaxaci.

2026-02-13 via Nuitee