MASA Hotel & Spa Campo Grande Collection

Hotels
8.5 (3194 reviews)
Campo Grande 56 , Lisbon , PT

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety in breakfast
Cons:
Cleanliness issues
Uncomfortable room conditions
Amenities not as expected

Categories

Cleanliness
7.14
Several guests reported issues with room cleanliness.
Service
9.61
Consistent praise for staff friendliness and helpfulness.
Location
9.15
Conveniently close to metro and airport.
Room Quality
7.6
Complaints about uncomfortable beds and hot rooms.
Amenities
7.13
Issues with the SPA and other amenities not meeting expectations.
Value for Money
9.09
Guests felt the pricing was reasonable for the location and service.
Food and Beverage
9.14
Positive remarks about breakfast and dining options.
Overall Experience
9.11
Despite some negatives, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:32

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Enjoy garden views and relax with a cup of tea from the kettle provided.

Convenient Facilities
Stay productive with our business centre, 24-hour front desk, and concierge service. Indulge in delicious dining at our restaurant and bar, and stay connected with free WiFi throughout the property.

Great Location
Explore Lisbon with ease as we are located near Luz Football Stadium and Rossio. With the airport just 4 km away, your travels are made convenient.

Book now at MASA Hotel & Spa Campo Grande Collection for a memorable stay in Lisbon.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.5
Based on 3194 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
M
Marcelo • couple • py
9
Pros:

Tudo limpo.

Cons:

Muito ruído e toalhas velhas e em mal estado. .

2026-10-24 • via Nuitee
D
Dirk • family_with_children • de
8
gutes Cityhotel in zentraler Lage
Pros:

zentrale Lage
gutes Frühstück
großes Dreibettzimmer

Cons:

Zimmerreinigung
zweimal Schäden verursacht durch Zimmerservice

2026-10-24 • via Nuitee
A
Alcides • couple • ao
9
Excepcional
Pros:

Tudo

Cons:

Nada a acrescentar

2026-10-24 • via Nuitee
A
Alexandra • family_with_children • fr
10
2026-10-24 • via Nuitee
A
Angela • solo_traveller • us
10
Great!
Pros:

Clean, spacious and comfortable

Cons:

The coffee or expresso maker didn’t work or I couldn’t work it.

2026-10-24 • via Nuitee
M
Maria • solo_traveller • pt
10
Amazing stay and great staff !!
Pros:

Everything !

2026-10-23 • via Nuitee
T
TGASPAR • extended_group • pt
9
Muito bom
Pros:

Quartos espaçosos, boa piscina e jacuzzi, serviço espetacular. Bom para quem vai em família.

Cons:

Pequeno almoço fraco pra o tipo de hotel.

2026-10-23 • via Nuitee
R
Ross • couple • fr
8
High end hotel
Pros:

High end hotel in a very useful location in the city. Exactly what we needed.

Cons:

Air conditioning stopped working properly during our stay. the staff fixed this issue as soon as they could and were very helpful while assisting us.

2026-10-23 • via Nuitee
R
Rafael • family_with_children • pt
10
2026-10-23 • via Nuitee
B
Biju • family_with_children • gb
10
2026-10-23 • via Nuitee
I
Ilka • couple • de
9
Sehr gut geführtes Hotel mit schönem Spa- Bereich
Pros:

Sehr sauber, freundlich und hilfsbereite Mitarbeiter, der Spa- Bereich war schön, das Frühstück war ebenfalls gut- Alles in allem sehr gut.

Cons:

Da das Hotel in der Einflugschneise vom Flughafen liegt, ist es nicht sehr ruhig.

2026-10-23 • via Nuitee
N
Nelia • couple • gb
10
Really enjoyed it
Pros:

Everything was perfect
Cleaning
Staff
Breakfast
All facilities

2026-10-22 • via Nuitee
D
Deila • couple • pt
4
Cons:

Condições fo spa

2026-10-22 • via Nuitee
N
Nikki • family_with_children • us
9
Very good except for no breakfast yet shuttle starts earlier
Pros:

Didn’t get to have as left for plane at 7:00

Cons:

Since many planes leave in morning you should have breakfast buffet start at 6am. Or at least a continental breakfast available. There were 3 of us and no one got to have breakfast. I travel at least twice a month and all others start at 6:00am. Would probably book somewhere else unless I have a later flight

2026-10-22 • via Nuitee
J
Jair • couple • pt
10
Maravilhosa
Pros:

Escolhi o local pela piscina e jacuzzi disponiveis, e o preço em conta!

2026-10-21 • via Nuitee
G
Goncalo • solo_traveller • pt
10
2026-10-21 • via Nuitee
T
Tuchyn • couple • es
8
2026-10-21 • via Nuitee
K
Kevin • couple • us
8
2026-10-21 • via Nuitee
M
Marcello • family_with_children • fr
10
2026-10-21 • via Nuitee
M
Manuel • couple • pt
9
Pros:

Bom pequeno almoço

2026-10-21 • via Nuitee