Mercure Pangkalan Bun

Hotels
•
Mercure
9 (459 reviews)
Jalan Haji Udan Said Kota Waringin Barat Central Kalimantan , Pangkalan Bun , id

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Cycling
See all facilities

Review Highlights

Pros:
Luxury accommodations
Friendly and helpful staff
Cons:
Higher prices
Location not ideal for sightseeing

Categories

Cleanliness
9.21
Several reviews highlight the hotel as modern and clean.
Service
9.18
Staff described as very courteous and helpful in multiple reviews.
Location
8.72
Some guests expressed dissatisfaction with the location, but it's acceptable for a short stay.
Room Quality
9.17
Rooms are described as comfortable and spacious, with luxurious features.
Amenities
9.2
Guests enjoyed the good facilities, including a pool and rooftop restaurant.
Value for Money
8.66
Some reviews mention that the hotel was a bit pricey for what they experienced.
Food and Beverage
8.71
While many dishes were praised, some food items were noted as average.
Overall Experience
9.18
Most guests had a very positive view of their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious Amenities and Services

Mercure Pangkalan Bun boasts an outdoor swimming pool, fitness centre, and a lush garden for guests to unwind. Indulge in delectable dishes at the on-site restaurant and enjoy top-notch room service during your stay.

Comfortable and Well-Equipped Rooms

Each room at this 4-star hotel is thoughtfully designed with a wardrobe, air conditioning, safety deposit box, and a flat-screen TV. Relax in style and convenience while taking in stunning city views.

Multilingual Staff and Convenient Location

With a reception team fluent in Arabic, English, French, and Indonesian, guests can expect exceptional service and communication. Situated just 8 km from Iskandar Airport, the hotel also offers a paid airport shuttle for a hassle-free arrival and departure.

Book your stay at Mercure Pangkalan Bun now for a remarkable and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 459 reviews
Cleanliness: 9.21
Service: 9.18
Location: 8.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
M
Marwin • couple • de
10
Toller Aufenthalt
Pros:

Tolles Personal, schönes Zimmer mit toller Aussicht und ruhig.

Cons:

Wir waren im hauseigenen Restaurant essen. Leider war das Essen beim servieren kalt, da es min. 5 Minuten an der Bar zum servieren stand.

2026-07-18 • via Nuitee
G
gonzalo • solo_traveller • be
10
2026-07-17 • via Nuitee
M
MANUEL • family_with_children • es
8
2026-07-17 • via Nuitee
M
Mirko • solo_traveller • ch
9
2026-07-17 • via Nuitee
M
Mirko • solo_traveller • ch
9
2026-07-17 • via Nuitee
N
Nirosh • family_with_children • gb
7
Ok.
Pros:

Good location and nice breakfast

Cons:

The pool was not clean enough.

2026-07-14 • via Nuitee
E
Emil • solo_traveller • dk
10
2026-07-13 • via Nuitee
A
Aurelien • family_with_children • es
10
Great hotel in Pangkalan bun
Pros:

Excellent location and high quality standards, very good breakfast included

2026-07-12 • via Nuitee
V
victor millet • solo_traveller • es
10
Pros:

Todo super bien

Cons:

Todo estaba muy bien

2026-07-12 • via Nuitee
M
Massimo • solo_traveller • it
9
Pros:

Clean, modern place.

Cons:

Room a bit noisy

2026-07-12 • via Nuitee
K
Kerry • solo_traveller • au
10
2026-07-12 • via Nuitee
P
Peter • family_with_children • nl
9
Excellent stay in comfort after river tour
Pros:

Very impressive lobby, comfortable room

Cons:

More fruit for breakfast

2026-07-12 • via Nuitee
M
Moritz • couple • de
8
2026-07-09 • via Nuitee
P
Pierre-Olivier • solo_traveller • ch
9
2026-07-08 • via Nuitee
M
martine • couple • be
7
2026-07-08 • via Nuitee
A
Angela • couple • es
10
2026-07-06 • via Nuitee
M
Muliana Chandra • couple • in
7
Cons:

I asked for a key card as I collect it. I was never refused one but this hotel refused! They don’t seem to understand what “collection” means. I was even happy to pay for it!! I have hundreds of key cards from all over the world!

2026-07-05 • via Nuitee
E
Eberhard • extended_group • de
10
Perfekte Übernachtungsmöglichkeit, bevor es zur Orang Utan Tour geht
Pros:

Tolles Hotel, sehr sauber und komfortabel. Dazu sehr billig und eines der besten Frühstückbuffets die ich je erlebt habe.

Cons:

Alles war gut

2026-07-04 • via Nuitee
H
Henrik • couple • dk
9
Excelent in all ways
Pros:

Excelent in all ways.

2026-07-03 • via Nuitee
G
Gon RC • solo_traveller • es
7
Pros:

Buena ubicación si luego quieres coger el barco para ir por el río.
Las habitaciones amplías y bastante nuevas.

Cons:

La piscina llena de gente bañándose con ropa, hasta con vaqueros. Un poco antihigienico la verdad.
Y a las 3.50 de la mañana empezaba el rezo de la mezquita y era como una tortura. Si tienen una mezquita tan cerca y suena así tendría que estar más insonorizado

2026-07-03 • via Nuitee