Mercure Pangkalan Bun

Hotels
•
Mercure
9 (414 reviews)
Jalan Haji Udan Said Kota Waringin Barat Central Kalimantan , Pangkalan Bun , id

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Sauna
Kid meals
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Luxury accommodations
Friendly and helpful staff
Cons:
Higher prices
Location not ideal for sightseeing

Categories

Cleanliness
9.21
Several reviews highlight the hotel as modern and clean.
Service
9.18
Staff described as very courteous and helpful in multiple reviews.
Location
8.72
Some guests expressed dissatisfaction with the location, but it's acceptable for a short stay.
Room Quality
9.17
Rooms are described as comfortable and spacious, with luxurious features.
Amenities
9.2
Guests enjoyed the good facilities, including a pool and rooftop restaurant.
Value for Money
8.66
Some reviews mention that the hotel was a bit pricey for what they experienced.
Food and Beverage
8.71
While many dishes were praised, some food items were noted as average.
Overall Experience
9.18
Most guests had a very positive view of their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious Amenities and Services

Mercure Pangkalan Bun boasts an outdoor swimming pool, fitness centre, and a lush garden for guests to unwind. Indulge in delectable dishes at the on-site restaurant and enjoy top-notch room service during your stay.

Comfortable and Well-Equipped Rooms

Each room at this 4-star hotel is thoughtfully designed with a wardrobe, air conditioning, safety deposit box, and a flat-screen TV. Relax in style and convenience while taking in stunning city views.

Multilingual Staff and Convenient Location

With a reception team fluent in Arabic, English, French, and Indonesian, guests can expect exceptional service and communication. Situated just 8 km from Iskandar Airport, the hotel also offers a paid airport shuttle for a hassle-free arrival and departure.

Book your stay at Mercure Pangkalan Bun now for a remarkable and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 414 reviews
Cleanliness: 9.21
Service: 9.18
Location: 8.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
E
Emily • couple • us
10
Gorgeous hotel and fabulous breakfast!
Pros:

Beautiful hotel!!

2026-05-01 • via Nuitee
V
Vion • solo_traveller • fr
9
2026-04-30 • via Nuitee
A
Amparo • solo_traveller • es
9
Pros:

Hotel estupendo, agradable y con limpieza impecable.
Camas cómodas y limpias y habitaciones confortables.
Desayuno correcto.
Buena ubicación para pasar la noche previa a visitar Borneo.

Cons:

El aire acondicionado en las zonas comunes era demasiado alto y no era agradable.

2026-04-30 • via Nuitee
J
John • solo_traveller • us
10
A gem, a really good value
Pros:

Staff was so professional and helpful. So nice to eat familiar foods with air conditioning

2026-04-27 • via Nuitee
Y
Yacine • solo_traveller • fr
9
2026-04-27 • via Nuitee
G
Grant • couple • ca
7
2026-04-25 • via Nuitee
K
Kalea • couple • nl
9
Pros:

Friendly, attentive staff—special thanks to Febri for arranging gluten-free meals for an allergy. Much appreciated!

2026-04-24 • via Nuitee
• couple • mx
3
2026-04-24 • via Nuitee
B
Bettina • solo_traveller • ch
8
2026-04-22 • via Nuitee
J
Jakob • solo_traveller • de
8
2026-04-18 • via Nuitee
L
Louise • couple • it
9
Pros:

The room was very clean

Cons:

The communication in English was not easy

2026-04-17 • via Nuitee
F
Frederik • couple • de
10
Pros:

Top Lage, super modern und sauber, vergleichsweise sehr hoher Standard.

2026-04-15 • via Nuitee
T
Timea • couple • de
10
Sehr angenehmes Hotel mit viele Extras, vielfältige leckere Frühstück.
Pros:

Gesamt Ambiente sehr schön, Früstück vielfaltig sehr lecker, Personal zuvorkomend

Cons:

alles war gut

2026-04-12 • via Nuitee
M
Maximilian • couple • de
3
Okay, but we would not come again
Pros:

Room is spacious and clean

Cons:

- Pool area was not clean. Dirty plates were lying around.
- The meals did not taste well.
- We were waiting for one hour to get dinner service.

2026-04-11 • via Nuitee
Y
Yusfiana • solo_traveller • au
9
2026-04-08 • via Nuitee
G
Grant • couple • ca
7
Pros:

Good breakfast, friendly staff, and nice rooms at a reasonable price

2026-04-07 • via Nuitee
E
Eva • solo_traveller • th
10
Excellent hotel, amazing staff, delicious food
Pros:

Amazing staff, great location!

2026-04-05 • via Nuitee
E
Eva • couple • th
10
Amazing staff, clean and spacious hotel and great location
Pros:

Everything! Hotel is great and staff is amazing, the breakfast is delicious

Cons:

Everything was great

2026-04-02 • via Nuitee
D
David • family_with_children • es
9
Pros:

Excelente hotel. Con todos los servicios.

Cons:

Insonorizado mejorable. Se oían los rezos desde las mezquitas cercanas en la noche

2026-04-01 • via Nuitee
P
PAUL • family_with_children • us
9
Nice hotel, friendly staff
Pros:

Very nice hotel, friendly staff

Cons:

Nothing

2026-03-29 • via Nuitee