Mercure Pangkalan Bun

Hotels
•
Mercure
9 (513 reviews)
Jalan Haji Udan Said Kota Waringin Barat Central Kalimantan , Pangkalan Bun , ID

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Cycling
See all facilities

Review Highlights

Pros:
Luxury accommodations
Friendly and helpful staff
Cons:
Higher prices
Location not ideal for sightseeing

Categories

Cleanliness
9.21
Several reviews highlight the hotel as modern and clean.
Service
9.18
Staff described as very courteous and helpful in multiple reviews.
Location
8.72
Some guests expressed dissatisfaction with the location, but it's acceptable for a short stay.
Room Quality
9.17
Rooms are described as comfortable and spacious, with luxurious features.
Amenities
9.2
Guests enjoyed the good facilities, including a pool and rooftop restaurant.
Value for Money
8.66
Some reviews mention that the hotel was a bit pricey for what they experienced.
Food and Beverage
8.71
While many dishes were praised, some food items were noted as average.
Overall Experience
9.18
Most guests had a very positive view of their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious Amenities and Services

Mercure Pangkalan Bun boasts an outdoor swimming pool, fitness centre, and a lush garden for guests to unwind. Indulge in delectable dishes at the on-site restaurant and enjoy top-notch room service during your stay.

Comfortable and Well-Equipped Rooms

Each room at this 4-star hotel is thoughtfully designed with a wardrobe, air conditioning, safety deposit box, and a flat-screen TV. Relax in style and convenience while taking in stunning city views.

Multilingual Staff and Convenient Location

With a reception team fluent in Arabic, English, French, and Indonesian, guests can expect exceptional service and communication. Situated just 8 km from Iskandar Airport, the hotel also offers a paid airport shuttle for a hassle-free arrival and departure.

Book your stay at Mercure Pangkalan Bun now for a remarkable and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 513 reviews
Cleanliness: 9.21
Service: 9.18
Location: 8.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
M
Marvin-Werner • couple • de
4
2026-10-14 • via Nuitee
L
Lisa • solo_traveller • de
9
bedtes hotel in der stadt zu einem sehr guten preis
Pros:

tolles grosses zimmer, frühstück sehr umfangreich,check in problemlos,lüftung im zimmer sehr gut

Cons:

alles gut

2026-10-14 • via Nuitee
M
Maximilian • solo_traveller • de
1
2026-10-13 • via Nuitee
P
Pascal • family_with_children • ca
10
Très beau séjour, avec un excellent petit déjeuner
Pros:

Propreté, service parfait, tranquillité, restaurant, petit déjeuner incroyab;e

Cons:

Rien

2026-10-12 • via Nuitee
A
Alysoun • family_with_children • gb
7
Pros:

The room was spacious and well equipped. The breakfast buffet is excellent.

Cons:

The acrid smell of smoke from the wildfires pervades everything. We couldn't leave our room during our stay as the air quality and visibility were so poor and when we left, all our things smelled of the smoke. This is obviously not the fault of the hotel but it does affect any stay there at the moment.
There is very little seating around the pool area which, had it been possible to be outside, would have been disappointing.
Apart from the breakfast, the food is very poor and western guests should be aware that alcoholic drinks, while available, are not advertised and very limited.

2026-10-12 • via Nuitee
K
Khelga • couple • gb
1
2026-10-10 • via Nuitee
D
danny • extended_group • gb
10
Great hotel
Pros:

Lovely rooms

Cons:

Nothing

2026-10-07 • via Nuitee
R
Ralph • couple • nl
9
2026-09-18 • via Nuitee
J
JOSE LUIS • couple • es
9
2026-09-17 • via Nuitee
小室 • couple • jp
9
2026-09-17 • via Nuitee
V
Verena • couple • de
9
Solides Mercure Hotel
Pros:

Sehr bequemes Bett, gute Klimatisierung und toller Blick über die Stadt

Cons:

Der Pool war leider nicht benutzbar und sehr trüb und der Kaffee morgens beim sonst überragenden Frühstück sehr schlecht.

2026-09-17 • via Nuitee
P
Peter • couple • gb
8
Perfect for a nights stay after an Orangutan safari
Pros:

Spacious room with a lovely bathroom

Cons:

N/A

2026-09-16 • via Nuitee
E
Enric • solo_traveller • es
10
2026-09-15 • via Nuitee
B
Bran • solo_traveller • gb
10
2026-09-15 • via Nuitee
N
Nerea • family_with_children • es
8
Pros:

la piscina, las habitaciones, buenas camas, muy buen desayuno

2026-09-15 • via Nuitee
B
Bran • couple • gb
10
2026-09-15 • via Nuitee
N
Nerea • family_with_children • es
8
Pros:

piscina, camas, desayuno

2026-09-15 • via Nuitee
M
Mónica • couple • es
9
BUENA RELACION CALIDAD PRECIO
2026-09-14 • via Nuitee
A
Anna • couple • gb
8
Great rest after cancelled flight.
Pros:

The bed was very comfortable and the staff were very friendly.
There spaghetti Bolognese was very nice.
Good location.

Cons:

The pool chairs were wobbly and the pool seating area was a little dirty.
There was little corn in the corn fritters.

2026-09-12 • via Nuitee
A
Andreas • solo_traveller • be
10
2026-09-12 • via Nuitee