Mercure Pangkalan Bun

Hotels
•
Mercure
9 (447 reviews)
Jalan Haji Udan Said Kota Waringin Barat Central Kalimantan , Pangkalan Bun , id

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Cycling
See all facilities

Review Highlights

Pros:
Luxury accommodations
Friendly and helpful staff
Cons:
Higher prices
Location not ideal for sightseeing

Categories

Cleanliness
9.21
Several reviews highlight the hotel as modern and clean.
Service
9.18
Staff described as very courteous and helpful in multiple reviews.
Location
8.72
Some guests expressed dissatisfaction with the location, but it's acceptable for a short stay.
Room Quality
9.17
Rooms are described as comfortable and spacious, with luxurious features.
Amenities
9.2
Guests enjoyed the good facilities, including a pool and rooftop restaurant.
Value for Money
8.66
Some reviews mention that the hotel was a bit pricey for what they experienced.
Food and Beverage
8.71
While many dishes were praised, some food items were noted as average.
Overall Experience
9.18
Most guests had a very positive view of their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious Amenities and Services

Mercure Pangkalan Bun boasts an outdoor swimming pool, fitness centre, and a lush garden for guests to unwind. Indulge in delectable dishes at the on-site restaurant and enjoy top-notch room service during your stay.

Comfortable and Well-Equipped Rooms

Each room at this 4-star hotel is thoughtfully designed with a wardrobe, air conditioning, safety deposit box, and a flat-screen TV. Relax in style and convenience while taking in stunning city views.

Multilingual Staff and Convenient Location

With a reception team fluent in Arabic, English, French, and Indonesian, guests can expect exceptional service and communication. Situated just 8 km from Iskandar Airport, the hotel also offers a paid airport shuttle for a hassle-free arrival and departure.

Book your stay at Mercure Pangkalan Bun now for a remarkable and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 447 reviews
Cleanliness: 9.21
Service: 9.18
Location: 8.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
R
Richard • extended_group • gb
10
A super hotel for pre-post Borneo trips
Pros:

Lovely big rooms, huge beds, nice bathrooms very tasty food in the restaurant and a plentiful breakfast, the only downside was we booked on the day of a church conference so there were 200+ people who arrived at breakfast at the same time which made it a little chaotic, not the hotels fault at all.

Gym was a nice touch, we didn’t use the pool as it was raining but it looked nice.

Staff super helpful.

We only started one night after a trip to Borneo and great for a stopover or longer stay.

Walking distance to some interesting local shops.

Very good value.

Cons:

Nothing

2026-06-22 • via Nuitee
E
Elsa • solo_traveller • au
7
2026-06-17 • via Nuitee
M
michele • family_with_children • it
10
Pros:

Ottimo hotel, in tutto

2026-06-16 • via Nuitee
W
Wlodzimierz • couple • gb
9
2026-06-15 • via Nuitee
G
Gisela • couple • ad
10
Simplement espectacular
Pros:

És un hotel espectacular. L’esmorzar fabulós però el que més ens ha agradat ha sigut la dutxa i el llit espectaculars! Tant debò haguessim estat més dies.

Cons:

Res.

2026-06-05 • via Nuitee
J
jose manuel • couple • es
10
Pros:

Hotel excelente con un gran desayuno

2026-06-04 • via Nuitee
E
Eimear • couple • au
8
Good location but eat down the road at warung for cheaper food
Pros:

Wonderful reception staff

Cons:

Food v food expensive

2026-06-03 • via Nuitee
M
Michael • extended_group • nl
9
2026-06-01 • via Nuitee
R
Rahmat • solo_traveller • us
9
Nice, comfortable place to stay with nice and polite staff
Pros:

Cultured, neat and clean

2026-05-30 • via Nuitee
S
Sarah • solo_traveller • de
10
2026-05-30 • via Nuitee
M
mandy • couple • nz
10
2026-05-28 • via Nuitee
F
Félique • solo_traveller • nl
10
Heerlijk
Pros:

Prachtig hotel, schoon, comfortabel en uitgebreid ontbijtbuffet. Erg prettig dat er water beschikbaar is uit de machine op de gang en er een kan staat om gevuld te worden op de kamer. Niet ver van het vliegveld. Verwacht alleen niet te veel van de gym, eenvousig en loopbanden deden het niet.

2026-05-25 • via Nuitee
E
EVELYNE • family_with_children • re
7
Pros:

Ne parlant pas indonésien et le personnel parlant très peu anglais, se faire comprendre n'est pas très facile. Toutefois il faut préciser que l'accueil est agréable et ils essaient tous de satisfaire les demandes

2026-05-24 • via Nuitee
F
fabio • extended_group • it
5
Pros:

LA LOCATION, LA PULIZIA.

Cons:

TROPPO FREDDO!! SERVIZIO RISTORANTE TROPPO LENTO, POCO PERSONALE

2026-05-18 • via Nuitee
A
Anna • extended_group • pl
9
Pros:

Lokalizacja hotelu w bardzo dogodnym miejscu. Blisko rzeki, sklepów, pralni. Śniadanie 40 zł osoba za noc. Śniadanie różnorodne i smaczne. Możliwość zjedzenia w restauracji hotelowej obiadu. Pokoje przestronne i wygodne. Dostępny transfer na lotnisko. Jak ktoś podróżuje w więcej niż 3 osoby to transfer hotelowy jest opłacalny gdyż z lotniska kursują taksówki z max 3 miejscami tylko.

2026-05-17 • via Nuitee
A
Adam • couple • us
8
Nice-ish option for a pre/post Tanjung Puting trip
Pros:

Nice building / rooms. Solid pool. Staff is friendly. Decent breakfast.

Cons:

A little rough around the edges (dinner service was painfully slow and food came out cold), but definitely a good option for a pre-Tanjung Puting stopover.

2026-05-17 • via Nuitee
R
richard ellis • couple • gb
8
2026-05-17 • via Nuitee
F
Francisco Vidal Gómez • solo_traveller • es
7
2026-05-16 • via Nuitee
A
Anna • extended_group • pl
9
Pros:

Hotel ładny, pokoje wygodne. Na korytarzu kranik z wodą do picia. Dostępny mały basen. Jedzenie w restauracji spoko ale lepiej wyjść na miasto i tam cos zjeść. Będzie taniej, smaczniej i więcej. Niedaleko tania pralnia. Śniadanie spoko ale drogie bo 40 zł za osobę za noc. Taniej będzie zjeść na mieście. Hotel pobiera depozyt ale można dać go w gotówce. Personel uprzejmy. Ogolenie spoko hotel jak ktoś chce spędzić wygodnie czas. Blisko apteka, bank i mały market. Dużo bankomatów w okolicy ale brak kantorów. Nie wszystkie bankomaty obsługują karty Visa i MasterCard. Ale jest ich tyle, że jak nie jeden bankomat to inny.

2026-05-16 • via Nuitee
D
Daniel • solo_traveller • ae
6
OK hotel
Pros:

The hotel was good overall with a nice and clean room

Cons:

Overall, I didn't feel that the hotel was worth the money. The in-room dining service was poor and the food not good. Felt more like a budget hotel.

2026-05-16 • via Nuitee