Mercure Pangkalan Bun

Hotels
•
Mercure
9 (430 reviews)
Jalan Haji Udan Said Kota Waringin Barat Central Kalimantan , Pangkalan Bun , id

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Sauna
Kid meals
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Luxury accommodations
Friendly and helpful staff
Cons:
Higher prices
Location not ideal for sightseeing

Categories

Cleanliness
9.21
Several reviews highlight the hotel as modern and clean.
Service
9.18
Staff described as very courteous and helpful in multiple reviews.
Location
8.72
Some guests expressed dissatisfaction with the location, but it's acceptable for a short stay.
Room Quality
9.17
Rooms are described as comfortable and spacious, with luxurious features.
Amenities
9.2
Guests enjoyed the good facilities, including a pool and rooftop restaurant.
Value for Money
8.66
Some reviews mention that the hotel was a bit pricey for what they experienced.
Food and Beverage
8.71
While many dishes were praised, some food items were noted as average.
Overall Experience
9.18
Most guests had a very positive view of their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious Amenities and Services

Mercure Pangkalan Bun boasts an outdoor swimming pool, fitness centre, and a lush garden for guests to unwind. Indulge in delectable dishes at the on-site restaurant and enjoy top-notch room service during your stay.

Comfortable and Well-Equipped Rooms

Each room at this 4-star hotel is thoughtfully designed with a wardrobe, air conditioning, safety deposit box, and a flat-screen TV. Relax in style and convenience while taking in stunning city views.

Multilingual Staff and Convenient Location

With a reception team fluent in Arabic, English, French, and Indonesian, guests can expect exceptional service and communication. Situated just 8 km from Iskandar Airport, the hotel also offers a paid airport shuttle for a hassle-free arrival and departure.

Book your stay at Mercure Pangkalan Bun now for a remarkable and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 430 reviews
Cleanliness: 9.21
Service: 9.18
Location: 8.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
F
fabio • extended_group • it
5
Pros:

LA LOCATION, LA PULIZIA.

Cons:

TROPPO FREDDO!! SERVIZIO RISTORANTE TROPPO LENTO, POCO PERSONALE

2026-05-18 • via Nuitee
A
Anna • extended_group • pl
9
Pros:

Lokalizacja hotelu w bardzo dogodnym miejscu. Blisko rzeki, sklepów, pralni. Śniadanie 40 zł osoba za noc. Śniadanie różnorodne i smaczne. Możliwość zjedzenia w restauracji hotelowej obiadu. Pokoje przestronne i wygodne. Dostępny transfer na lotnisko. Jak ktoś podróżuje w więcej niż 3 osoby to transfer hotelowy jest opłacalny gdyż z lotniska kursują taksówki z max 3 miejscami tylko.

2026-05-17 • via Nuitee
R
richard ellis • couple • gb
8
2026-05-17 • via Nuitee
A
Adam • couple • us
8
Nice-ish option for a pre/post Tanjung Puting trip
Pros:

Nice building / rooms. Solid pool. Staff is friendly. Decent breakfast.

Cons:

A little rough around the edges (dinner service was painfully slow and food came out cold), but definitely a good option for a pre-Tanjung Puting stopover.

2026-05-17 • via Nuitee
F
Francisco Vidal Gómez • solo_traveller • es
7
2026-05-16 • via Nuitee
A
Anna • extended_group • pl
9
Pros:

Hotel ładny, pokoje wygodne. Na korytarzu kranik z wodą do picia. Dostępny mały basen. Jedzenie w restauracji spoko ale lepiej wyjść na miasto i tam cos zjeść. Będzie taniej, smaczniej i więcej. Niedaleko tania pralnia. Śniadanie spoko ale drogie bo 40 zł za osobę za noc. Taniej będzie zjeść na mieście. Hotel pobiera depozyt ale można dać go w gotówce. Personel uprzejmy. Ogolenie spoko hotel jak ktoś chce spędzić wygodnie czas. Blisko apteka, bank i mały market. Dużo bankomatów w okolicy ale brak kantorów. Nie wszystkie bankomaty obsługują karty Visa i MasterCard. Ale jest ich tyle, że jak nie jeden bankomat to inny.

2026-05-16 • via Nuitee
D
Daniel • solo_traveller • ae
6
OK hotel
Pros:

The hotel was good overall with a nice and clean room

Cons:

Overall, I didn't feel that the hotel was worth the money. The in-room dining service was poor and the food not good. Felt more like a budget hotel.

2026-05-16 • via Nuitee
M
mandy • couple • nz
10
2026-05-15 • via Nuitee
R
Rita • couple • ch
10
Sehr gutes und sauberes Hotel Nahe Flughafen und Hafen.
Pros:

Die Lage ist sehr gut geeignet um vor und nach Klotok – Orang Utan Touren zu unternehmen. Sehr sauber, tolles Frühstücksbuffet.

Cons:

Nichts

2026-05-14 • via Nuitee
A
Andy • couple • au
9
Pros:

Beautiful new building, lovely rooms and the staff were amazing.

2026-05-13 • via Nuitee
M
Markus • solo_traveller • de
10
Ein wunderbarer Start in unseren Urlaub
Pros:

Es gab nichts auszusetzen! In der Nähe ist ein lokaler Markt.

Cons:

-

2026-05-13 • via Nuitee
R
Rita • couple • ch
10
Sehr gutes Hotel mit freundlichen aufmerksamen Personal. Kann ich nur empfehlen
Pros:

Die Lage war für eine Orang Utan Tour ideal mit Nähe zum Flughafen

Cons:

Da das Zimmer zur Straße hin war bei der zweiten Übernachtung war es nachts recht laut

2026-05-11 • via Nuitee
E
Emily • solo_traveller • id
8
Just do it. Best in town.
Pros:

Great modern hotel in amazing river city of Pangkalan Bun. Enormous value for money. Friendly staff. Loaner bicycles at hotel, a great way to explore the town.

Cons:

N/a

2026-05-10 • via Nuitee
M
MASSIMO • solo_traveller • it
8
2026-05-09 • via Nuitee
W
Walter • solo_traveller • nl
9
Heerlijke dagen weg
Pros:

Vriendelijk personeel, niet ver het vliegveld en het centrum van Pangkalan Bun gelegen. Vanuit het hotel hadden we een trip geboekt naar de oerang oetangs, dit was een onvergetelijke ervaring.

Cons:

Het eten in het hotel vonden wij niet geweldig. Het was voor een leuker en beter om in de stad te eten.

2026-05-07 • via Nuitee
M
Micaela • couple • nl
9
Clean hotel with good facilities
Pros:

Big and pleasant hotel. We had a spacious room, with all facilities you need. The hotel is clean. Breakfast is very good with many, many choices. Location quite central in Pangkalan Bun. They have 3 restaurants. We choose for the one on the second floor, cause there we ld find a cold glass of beer.
Staff very friendly and focused on service.

Cons:

Check-in took a while. Especially when one has had a long travel, its a bit annoying.

2026-05-06 • via Nuitee
R
Ran • solo_traveller • ch
10
Pros:

Good hotel.

Cons:

Nothing

2026-05-06 • via Nuitee
J
Javier • couple • de
10
2026-05-03 • via Nuitee
E
Evelyne • solo_traveller • re
6
Cons:

Personnel ne parle pas anglais dans l'ensemble, veut bien faire mais service lent.
Buffet du matin vite vide en fruits, pain etc...il faut réclamer.

2026-05-03 • via Nuitee
B
Barbara • solo_traveller • it
8
2026-05-03 • via Nuitee