Pestana Rua Augusta Lisboa

Hotels
Pestana Hotel & Resorts
9.7 (412 reviews)
Rua do Comercio 93-63 , Lisbon , pt

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Minor issues with amenities
Noise from outside
Limited breakfast options

Categories

Cleanliness
9.78
The rooms were reported as very comfortable and clean.
Service
10
Staff is consistently described as friendly and helpful.
Location
10
Location is perfect, with easy access to the city center and public transport.
Room Quality
9.78
Rooms are described as nice, modern, and comfortable, though some reviews mention minor issues.
Amenities
9.48
While the amenities were generally appreciated, some guests noted missing tea and coffee facilities.
Value for Money
9.78
Guests feel they received good service and quality for the price.
Food and Beverage
8.78
Breakfast times and lack of facilities for hot drinks received some criticism.
Overall Experience
10
Overall stays were described as pleasant and memorable with personal touches.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:48

Property Description

Luxurious Accommodation
Pestana Rua Augusta Lisboa, a 4-star hotel in Lisbon, offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Enjoy a comfortable stay with complimentary WiFi and room service.

Prime Location
Situated just 200 meters from Commerce Square, this hotel is conveniently close to popular landmarks such as St. George's Castle and Dona Maria II National Theatre. Explore the city with ease as the city centre is only 1.9 km away.

Exceptional Services
Experience top-notch hospitality with concierge services, a 24-hour front desk, and a restaurant serving delectable dishes. Unwind at the bar or take a stroll to Miradouro da Senhora do Monte for breathtaking views.

Book now for an unforgettable stay at Pestana Rua Augusta Lisboa.

Important information:

Please note that for reservations of 6 rooms or more, different policies will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 412 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.48
Value for Money: 9.78
Food and Beverage: 8.78
Overall Experience: 10
D
dominic solo_traveller gb
10
In a really busy city, the Pestana is a real gem. Could not recommend highly enough.
Pros:

A really comfortable hotel in an excellent location, with great breakfasts. Also charming staff.

Cons:

Nothing. All good

2026-04-11 via Nuitee
K
Karin family_with_children ch
9
Very cozy
Pros:

Posizione

Cons:

Camera piccola

2026-04-10 via Nuitee
F
Francesco solo_traveller it
10
2026-04-10 via Nuitee
N
Nabeel Bhayla couple ca
10
Pros:

Staff were friendly and helpful. We enjoyed our stay very much.

Cons:

N/A

2026-04-09 via Nuitee
K
Kasparas solo_traveller lt
1
2026-04-09 via Nuitee
D
Dinu solo_traveller pt
9
2026-04-08 via Nuitee
Łukasz family_with_children pl
9
Highly recommended
Pros:

Modern facility, good quality of equipment. Perfect location for sightseeing, plenty of restaurants around.

Cons:

Could be cleaner in the room.

2026-04-07 via Nuitee
F
Francesca family_with_children it
10
Rilassante e bello
Pros:

Posizione pulizia

2026-04-07 via Nuitee
J
Jeannot couple lu
9
2026-04-05 via Nuitee
S
Sibel couple tr
10
2026-04-05 via Nuitee
A
Anita Joanne couple gb
8
2026-04-04 via Nuitee
J
Juan Carlos solo_traveller es
7
Gran estancia como siempre aunque empañada por un mal proceso administrativo.
Pros:

Ubicación excelente

Cons:

Solicité una factura de la estancia para mi compañía y la respuesta fue que tenía que dirigirme a Booking.com. Trabajo en el sector y sé que se puede hacer con cualquier modalidad de pago que tengan. Al final, después de llamar dos veces y enviar tres emails, los dejé por imposible. Sorprendente en un Hotel de esta categoría.

2026-04-03 via Nuitee
I
Irina couple de
10
Weiter Empfehlung
Pros:

Die Lage ist top, und alles ist sehr sauber.

Cons:

——-

2026-04-03 via Nuitee
M
Maciej extended_group pl
9
2026-04-01 via Nuitee
P
Paulo couple br
10
Pros:

Localização, conforto e cafe da manhã

2026-03-31 via Nuitee
H
Helen couple gb
9
Lovely stay at a great hotel right in the centre of the city.
Pros:

The location was fantastic, right in the centre but not noisy at all. Breakfast was great with good selection.

2026-03-31 via Nuitee
L
Louis couple ca
8
Personnel avec peu d'expérience
Pros:

Ambiance et localisation

Cons:

Le personnel à la reception qui avait peu d'expérience et qui ne pouvais régler une erreur sur ma résevation.

2026-03-30 via Nuitee
S
Sabina couple cz
10
2026-03-30 via Nuitee
B
BORJA couple es
5
2026-03-30 via Nuitee
B
Bettina extended_group gb
8
2026-03-30 via Nuitee