Studios by Aqua Natura Hotels

Hotels
Aqua natura
9.6 (49 reviews)
Rua do Lugar, n.1, Porto Moniz, Madeira, 9270 - 156 , Porto Moniz , PT

Children allowed

Facilities

Free breakfast
Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean and comfortable rooms

Categories

Cleanliness
9.28
Room was spotless - exceptional cleanness everywhere, exceptionally clean and reset every day.
Service
9.99
Staff was incredibly friendly and helpful, very professional, and made guests feel at home.
Location
9.69
Great location just next to natural pool, lovely sea view, and well-positioned in the heart of Porto Moniz.
Room Quality
9.44
Very comfortable room, spacious studio room, well-equipped kitchenette, and luxurious bathroom.
Amenities
9.77
Fantastic accommodation with great facilities, including access to pools and rooftop jacuzzi.
Value for Money
9.23
Well-equipped kitchenette and additional perks such as free passes for local attractions.
Food and Beverage
9.58
Breakfast was delicious, varied, and plentiful, with options enjoyed every morning.
Overall Experience
9.85
An absolutely wonderful stay, exceeding expectations with an inviting atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:54

Property Description

Luxurious Amenities and Services

Indulge in onsite massages and enjoy breathtaking views from our rooftop terrace. Benefit from complimentary Wi-Fi and attentive concierge services throughout your stay.

Convenient Offerings

Start your day with a delicious buffet breakfast, take advantage of free self-parking, and explore nearby attractions while we take care of dry cleaning, luggage storage, and a 24-hour front desk.

Comfortable Accommodations

Relax in our well-equipped apartments featuring kitchenettes, complimentary Wi-Fi, and modern conveniences like a safe and a microwave. Your ideal Porto Moniz getaway awaits!

Book now for a truly unforgettable experience at our Porto Moniz aparthotel, steps away from natural pools and stunning landscapes.

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.6
Based on 49 reviews
Cleanliness: 9.28
Service: 9.99
Location: 9.69
Room Quality: 9.44
Amenities: 9.77
Value for Money: 9.23
Food and Beverage: 9.58
Overall Experience: 9.85
G
Go01089673557 NONE Kyiv
10
Excellent experience!
Pros:

Aqua Natura Suites is a true gem! The free underground parking is so convenient. The stuff is incredibly friendly and helpful! The room was spotless - exceptional cleanness everywhere. Enjoying breakfast with an outstanding ocean view that feels like a dream. Highly recommended for a perfect stay!

2025-12-11 via Tripadvisor
N
Navigate52663294996 Couples
10
Fantastic accommodation and friendly service.
Pros:

Fantastic accommodation in the heart of Porto Moniz. Really clean and comfortable with great service and access to the facilities in other hotels in the group as well as tickets for the pools.
Lovely sea view and roof top jacuzzi are an added bonus.
The breakfast, at the hotel is fresh, varied and plentiful with seating directly above the sea pools with captivating ocean views.
We have really enjoyed our stay here and highly recommend.

2025-10-27 via Tripadvisor
J
Jörg
10
Pros:

Sehr freundlicher und herzlicher Empfang, tolle Lage und sauberes Zimmer, herzlichen Dank!

2025-10-08 via Nuitee
L
LE JEUNE
10
Hôtel à recommander
Pros:

Très bon accueil, personnel à l’écoute
Des petites attentions chaque jour
Une bouteille de pétillant le lendemain
Très jolie chambre avec terrasse
Décorée avec goût
Parking en sous sol

2025-10-07 via Nuitee
N
Nicolas partner
10
Pros:

The reception was extremely professional and made us feel at home right away during check in. Lots of little attentions that go a long way in my opinion. Would definitely go back, for longer next time! Also breakfast buffet was excellent.

2025-09-06 via Nuitee
H
Havilah partner
10
Pros:

Very comfortable room and close to lava pools! Very helpful staff.

2025-08-15 via Nuitee
S
Sabine
8
Pros:

.

2025-08-06 via Nuitee
C
C3826XX_ Family
10
Perfect Stay with Excellent Service and Rooftop Jacuzzi Views
Pros:

Absolutely wonderful stay! The staff was incredibly nice and welcoming from the moment we arrived. We especially enjoyed the swimming pools and the rooftop jacuzzi — such a relaxing experience with beautiful views. Breakfast was delicious and offered a wide variety of choices every morning. The entire atmosphere was cozy and inviting. Everything was great — we’d definitely love to come back again!

2025-07-31 via Tripadvisor
M
Molly
10
highly recommended
Pros:

Amazing hotel. Great location and wonderful staff! Very helpful staff. Room was clean and comfortable

2025-07-18 via Nuitee
H
Happybrummum Family Winchester, Hampshire, England
10
Lovely stay! Would return
Pros:

Excellent studio apartment - very clean and comfortable. Well equipped kitchenette. Luxurious bathroom. Compact but everything we needed for a short stay. You can see the sea from the rooftop (jacuzzi and relaxing area). Delicious plentiful breakfast. The volcanic pools are less than 5 min walk and hotel gave us free passes and provided towels. Staff were very helpful and friendly. Lots of places to eat locally and you can use the facilities at the local spa hotel for free if you stay in the apartments. Would happily return and have already recommended to a friend.

2025-07-17 via Tripadvisor
C
Cruiser03089678174 Couples
10
Absolutely wonderful experience
Pros:

This hotel outdone our expectations! The whole resort is wonderful with the natural swimming pools. The bed was the comfiest bed ever, I don’t remember the last time I slept so well. The staff were incredibly friendly and professional at all times. Nothing was an issue and they even made a special effort on our arrival as it was our honeymoon. Breakfast was great. Studio room super spacious and comfortable, exceptionally clean and reset every day. Would definitely recommend!!!

2025-07-12 via Tripadvisor
M
MWC_Wong Family Hong Kong
10
Unforgettable stay
Pros:

Well equipped room even with cooking utensils, great location just next to natural pool, supermarket close by, breakfast at cafe with seaview, dinner at rooftop with sunset seaview. Most of all, they even prepared for us a bottle of complimentary sparkling wine and a birthday cake for my wife. Big surprise! Highly recommend

2025-07-11 via Tripadvisor
R
Ruth partner
8
Pros:

De accomodatie voldeed aan alle wensen; vriendelijk personeel, een heel nette kamer, goede locatie, heerlijk ontbijt,…
Faciliteiten wat minder, maar de hikes errond zorgen ervoor dat dit minder belangrijk is.
Het is een aanrader om daar te verblijven.

2025-07-08 via Nuitee
V
verasQ518XQ Family Zurich
10
Review
Pros:

Very welcoming arrival, very helpful staff. Super clean. Perfect location, good brackfast with beautiful views. They have also jacuzzi in the rooftop. Super comfortable room with all you need. Free access to natural pool. Very beautiful.

2025-07-01 via Tripadvisor
S
Shahar-Goldman Couples
10
We had an excellent time, thank you!
Pros:

We had a perfect stay, the hotel is lovely and provides many extras we didn't even know about.
The breakfast was very good, and the rooms are really nice!

2025-07-01 via Tripadvisor
A
adriant355 Couples
8
Nice place for a short stay
Pros:

Nice Studios in quiet place at night. Could be busy during day. Spa is in one of the other two hotel, so little walk is required. Breakfast and Dinner in the restraunt at sea side.

2025-06-28 via Tripadvisor
M
Maniatravel1237 Couples
2
Disappointing Experience – Hygiene Issues and Poor Follow-Up
Pros:

I don’t usually leave negative reviews, but I felt it was important to share our experience at Studios by Aqua Natura Hotels.

We stayed at the property in April 2025 and encountered a serious ant infestation in our room on the morning of check-out. The ants had not only appeared in the room but also managed to get into our luggage and clothes, which we only discovered fully once home. It was an unpleasant and unhygienic situation that required extensive cleaning and caused significant inconvenience.

We reported the issue at reception before departing and followed up several times by email, providing photos and detailed information. While there was initial acknowledgment from management, the communication and resolution process has been slow and lacking in accountability, with the last response received over three weeks ago. Since then, we’ve had no further updates despite multiple follow-ups.

This experience, both during the stay and in the aftermath, fell well below expectations — especially from a hotel that positions itself at a certain standard. While the location itself is beautiful, the handling of this incident has left us extremely disappointed.

Unfortunately, based on our experience, I would hesitate to return or recommend this property to others unless there are improvements in how guest concerns are addressed.

2025-06-26 via Tripadvisor
B
Beate
10
Fantastische lokatie
Pros:

Fantastische lokatie, prachtige kamer met alle comofort. Eigen keukentje en voorzieningen van hotel.

2025-06-25 via Nuitee
A
Ana Lucia B
10
Pros:

Adoramos nossa estadia ! A localização é fantástica. Fomos muito bem recebidos, o quarto era ótimo, tamanho bom, cama confortável e lençóis de boa qualidade assim como as toalhas de banho. O banheiro era grande, moderno e o chuveiro excelente. O ponto alto sem duvida foi o maravilhoso café da manhã servido em frente as piscinas naturais com muita variedade e uma atenção dos funcionários maravilhosa. Apesar do valor ser um pouco mais alto vale muito a pena. Com certeza indico e se um dia voltar me hospedarei novamente aí. Muito obrigada

2025-06-19 via Nuitee
F
floriaand2025 Couples
10
Beautiful rooms and very friendly staff
Pros:

We had an amazing stay. The rooms were beautiful and the staff was very friendly and helpful at all times. Thank you so much!

2025-06-18 via Tripadvisor