Hotel Indigo Suzhou Jinji Lake by IHG

Hotels
•
Hotel Indigo
7.7 (3 reviews)
No.80 You'an Street, Suzhou Industrial Park , Suzhou , CN

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Newly designed rooms
Comfortable beds
Very friendly and attentive staff (Manager Evans noted)
Family-friendly (atrium/play area)
Well-equipped facilities
Dyson hair dryer
Spacious rooms and washrooms
Complete breakfast (Chinese/European/American)
Nice lake/landmark views from higher floors
Cons:
Atrium/play area can be noisy and affect rooms
Terrace on low floors faces road with limited lake view
Room smelled of cigarettes (reported)
Air conditioning unable to be lowered below ~25°C
Not ideal for business trips or couples (family-focused)

Categories

Cleanliness
6.5
Mixed: one guest reported cigarette smell in the room; otherwise no major cleanliness complaints.
Service
9
Strongly positive: staff described as very friendly, Manager Evans specifically noted for taking good care of guest concerns; 服务热情周到细致.
Location
7.5
Mixed: great lake/landmark views from higher floors, but lower-floor terraces face the road and are less desirable.
Room Quality
7.2
Generally positive (new, nicely designed, spacious rooms, comfy beds) but affected by noise from the atrium and an AC unit that cannot be adjusted and stays at ~25°C.
Amenities
8
Positive: good facilities noted, family-friendly atrium/play area, Dyson hair dryer and well-equipped rooms mentioned.
Value for Money
7.7
Standard quality for this hotel tier.
Food and Beverage
8.5
Positive: breakfast described as very complete with Chinese, European and American options.
Overall Experience
7.2
Overall good stay for families with attentive service and strong room design, but issues (noise, cigarette smell, unadjustable AC, lower-floor views) limit appeal for business travelers or couples.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Luxurious Amenities
Enjoy a stay in Hotel Indigo Suzhou Jinji Lake with access to a fitness centre, garden, terrace, and free bikes perfect for exploring the city.

Dining and Entertainment
Indulge in delectable meals at the hotel's restaurant and savour refreshing drinks at the bar.

Modern Comforts
Relax in well-appointed rooms featuring air conditioning, cable TV, coffee machines, and private bathrooms with complimentary toiletries, ensuring a comfortable stay.

To book your stay at Hotel Indigo Suzhou Jinji Lake, an IHG Hotel, visit our website now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 3 reviews
Cleanliness: 6.5
Service: 9
Location: 7.5
Room Quality: 7.2
Amenities: 8
Value for Money: 7.7
Food and Beverage: 8.5
Overall Experience: 7.2
S
SHIH-MENG • family_with_children • tw
10
2025-08-27 • via Nuitee
H
HPDNelson • solo_traveller • ch
8
Nice, new, with friendly staff. Great for families, but maybe not for business stays or couples.
Pros:

This is a new hotel with nicely designed rooms. The bed was comfortable and the staff very friendly. This is a great family hotel.

Cons:

This is a good hotel for families, but not so good for business trips or couples. The atrium that the rooms are open to is more or less a playground for kids, which is great for families but noisy in the rooms for a good part of the day. I booked a room with a terrace and I do not recommend this. It's on the second floor with a main view of the road in front of the hotel and a small view of the lake. Book a higher floor with a view if possible.

2025-08-07 • via Nuitee
D
Daravechhai • group • kh
5
Passable
Pros:

Dyson hair dryer

Cons:

The room smell like cigarettes.

2025-05-17 • via Nuitee
M
Miu Ha
6
不可調校的冷氣
Pros:

酒店整體是好的，但冷氣永遠停留在25度，有控制台可以調，但任你調去16度，房間仍然是保持在25度。外面已經是30多度，但房間溫度好熱。

2025-05-08 • via Nuitee
H
Houzheng • friends
10
Pros:

服务热情周到细致，设施设备完善

2025-03-06 • via Nuitee
Z
Zac • family
10
Pros:

Great interior design. Spacious room and washroom. Comfi beds. Nice view of the Jinji lake and oriental arch if the unit is above 5th floor and facing the lake. Breakfast is very complete with styles of Chinese, European, American. Manager Evans taking really good care of guest concerns. Overall great experience for my stay.

2024-11-12 • via Nuitee