Hotel O Rosela House Syariah

Hotels
•
OYO Rooms
1 (2 reviews)
17, Jl. Dua Ujung 17 ,Kelurahan Tengkerang Utara, Kabupaten Kampar, Riau, Indonesia, Pekanbaru , Pekanbaru , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Fire extinguishers
Key access
Screens / Barriers between staff and guests for safety
Thermometers for guests provided by property
Television in common areas
Front desk (limited hours)
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Review Highlights

Cons:
Hotel doesn't exist
Scam
Deceptive practices
Misleading information
Invalid contact details
Non-existent services

Categories

Cleanliness
1
Guests expressed extreme dissatisfaction with the cleanliness, highlighting a potential scam and lack of existence of the hotel.
Service
1
Guests reported non-existence of the hotel, invalid contact information, and failure to provide the expected services, leading to a criminal perception.
Location
1
Guests were misled about the hotel location, finding empty spaces and private buildings instead, indicating a deceptive advertising strategy.
Room Quality
1
Guests experienced a complete mismatch between the advertised pictures and the actual room conditions, describing a fraudulent practice.
Amenities
1
Guests expressed concerns about the lack of basic amenities, such as a functioning hotel establishment and proper services, pointing to a potential scam.
Value for Money
1
Guests highlighted the deceptive pricing strategy and lack of value for the money paid, emphasizing the fraudulent nature of the hotel.
Food and Beverage
1
Guests raised issues with non-existent food and beverage services, indicating a fraudulent portrayal of the hotel offerings.
Overall Experience
1
Guests had an overwhelmingly negative experience characterized by deception, non-existence, and fraudulent practices, leading to warnings to others to avoid similar scams.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 12:34

Property Description

Convenient Location
Located within close proximity to Pelindo Port and Pekanbaru Bus Station, OYO 92530 Rosela House Syariah offers easy access to key landmarks in Pekanbaru.

Comfortable Rooms
Each room at the hotel is equipped with air conditioning and a private bathroom, ensuring a comfortable stay for guests. Additionally, enjoy entertainment with a flat-screen TV with cable channels.

Great Amenities
Guests can take advantage of free WiFi, room service, and a 24-hour front desk, providing convenience and excellent service throughout their stay.

Book your stay at OYO 92530 Rosela House Syariah for a memorable and hassle-free experience in Pekanbaru.

Important information:

Unmarried Couples are not allowed. they need to provide a valid marriage certificate.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PKU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

1
Based on 2 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nova • extended_group • id
1
2025-07-02 • via Nuitee
F
Frans • family with young children • id
1
Bad
Pros:

THIS HOTEL DOESN'T EXIST. TOTALY SCAM!!!!. We reported to Oyo Management and asked the to removed from their hotelieur link, nothing happened. We booked thru Booking.com, pay as per the offer, then when we follow the hotel location with the map, lead us to empty space and some private building. Nothing like the pictures as the hotel advertisement. Tried to call the hotel, phone number were invalid. This is not about the money, this is about humanity, we were tired driving all day, need some place to rest and good bathroom but nothing. CRIMINAL!!!! I notice few hotel were using exactly th3nsame picture, so this is not the only one scam, few other hotel are the same. Be careful with this k8nd of hotel. Booking.com please do something, clear this issue before it's escalates.

Cons:

THIS HOTEL DOESN'T EXIST. TOTALY SCAM!!!!. We reported to Oyo Management and asked the to removed from their hotelieur link, nothing happened. We booked thru Booking.com, pay as per the offer, then when we follow the hotel location with the map, lead us to empty space and some private building. Nothing like the pictures as the hotel advertisement. Tried to call the hotel, phone number were invalid. This is not about the money, this is about humanity, we were tired driving all day, need some place to rest and good bathroom but nothing. CRIMINAL!!!! I notice few hotel were using exactly th3nsame picture, so this is not the only one scam, few other hotel are the same. Be careful with this k8nd of hotel. Booking.com please do something, clear this issue before it's escalates.

2025-06-28 • via Nuitee