Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Service inconsistencies
Breakfast quality could improve

Categories

Cleanliness
7.6
Mixed reviews about room cleanliness; mentioned issues with room preparation.
Service
8.9
Excellent service noted by several guests, though some issues with staff attitude were mentioned.
Location
9.1
Consistently praised for its central location and accessibility.
Room Quality
8.6
Rooms described as comfortable and well-maintained with positive feedback on bed quality.
Amenities
8.3
Amenities like minibar and hot water for families positively mentioned, but some requested exchanges for tea.
Value for Money
8.6
Guests felt the price was appropriate for the quality of service and facilities.
Food and Beverage
7.6
Breakfast service noted for needing improvement; some positive comments but overall mixed.
Overall Experience
8.5
Overall a good experience with a solid likelihood of recommendation despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:48

Property Description

Prime Location in Lisbon
Golden Lisbon Hotel is just steps away from Commerce Square and within walking distance of popular attractions like Rossio and St. George's Castle.

Modern Amenities
Enjoy complimentary WiFi, allergy-free rooms, and a cozy bar at our 4-star hotel. The air-conditioned rooms come with top-notch facilities including a flat-screen TV, coffee machine, and a safety deposit box.

Delicious Dining Options
Start your day with a scrumptious breakfast offering buffet, à la carte, and continental choices. Additionally, our restaurant serves up delectable dishes for lunch and dinner.

Ready to experience luxury and convenience at Golden Lisbon Hotel? Book your stay now and make unforgettable memories in Lisbon!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.4
Based on 448 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9.1
Room Quality: 8.6
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.5
A
Andy • couple • gb
10
Cons:

Cooked breakfast could’ve been better.. tomatoes

2026-10-24 • via Nuitee
A
Antoine • couple • fr
3
Je ne recommande pas
Pros:

L'emplacement est très bien.
Proche de la Place du commerce.
Pas trop bruyant

Cons:

En arrivant dans la chambre j'ai voulu utiliser la salle de bain mais l'anneau qui sert de poignée à la porte à galandage (=qui rentre dans le mur) m'est resté dans la main.
J'en ai informé la réception (je précise que je parle couramment le portugais) car, la porte étant ouverte complètement, nous n'avions plus aucune prise pour pouvoir la fermer.
La réceptionniste m'a écouté mais est restée dubitative. Elle m'a dit, de manière peu convaincante qu'elle allait voir, mais n'a même pas demandé quand nous allions revenir pour avoir le temps de faire intervenir quelqu'un.
A notre retour, comme nous l'avions pressenti, rien n'avait été fait.
Nous avons donc passé notre séjour avec une porte de salle de bain/toilettes grande ouverte... Heureusement que nous sommes mariés depuis quelques années maintenant... mais quand même!
A cela s'ajoute les serviettes de toilettes trouées...
Enfin, j'ai voulu rajouter un coussin à celui déjà présent dans le lit car il était trop plat et rien, les placards sont totalement vides: ni oreillers supplémentaires, ni couverture d'ailleurs.
Bref! il vraiment évident qu'il y a une étoile de trop sur la devanture de cet hôtel.
L'emplacement à lui seul ne peut pas valoir 4 étoiles.
Je ne recommande pas du tout.

2026-10-23 • via Nuitee
S
Sofia • couple • ar
10
Coqueto hotel con muy buena ubicación
Pros:

Muy lindo hotel la ubicación excelente las habitaciones modernas y limpias

Cons:

Las habitaciones son un poco chicas

2026-10-21 • via Nuitee
T
Torbjørn T. • couple • no
8
2026-10-19 • via Nuitee
A
ATHANASIA • couple • gr
4
2026-10-18 • via Nuitee
B
baris • couple • fr
8
2026-10-17 • via Nuitee
Y
yohanan • couple • il
2
Pros:

מיטה שקועה,לא היו מספיק שקעים לטעינת טלפון,ארוחת בוקר מינימליסטית וללא ירקות טריים או מבושלים,הצוות לא ידע לכוון אותנו לאף מקום והסבירו שטוב ללכת למודיעין תירותי,קפה גרוע ברמות ביחס לכל מלון אחר שהינו בו,החדר ללא מספיק תאורה מה עוד שהכל מעוצב בצבע שחור.

Cons:

ראו מעלה

2026-10-17 • via Nuitee
A
Akin • solo_traveller • se
8
Pros:

The location is great. The room was quite big. Luggage storage after checkout was helpful.

Cons:

Tv is only with channels, who watches cable TV in 2026. Get a smart tv soon. The room was quite big but they just squeezed the desk next to the door. That could be easily in the bedroom. Talking about room 108 here.

The breakfast was weak compared to other hotels i have been in Lisbon. The cold boiled eggs with black inner layer is a no-no for me.

The curtains were pain in the ass. The rails were so complicated to close them completely. I couldn't get the total darkness at night no matter how much i pulled the curtains. One of the curtains was broken on the edge.

No warm welcome with welcome drink, etc.

I spent some time to figure how to activate the shower head on top.

2026-10-16 • via Nuitee
J
James • couple • us
5
Couldn't stay there again. The anxiety about whether the AC would be on at a given time was too much
Pros:

Location, breakfast. There is probably not a better location in the city. Breakfast was very good, with plenty of products available. Service was very good, and we really enjoyed our breakfasts. We found most of the hotel team friendly and helpful; a few seemed uncaring (for example, see below)

Cons:

The air conditioner didn't work the first two days we were there. The staff at first seemed uncaring. We were told to "just wait." The controls were at the desk and we were told whenever someone turned on the heater indicator (on purpose or on accident) the air conditioner for other rooms on the floor (or hotel) turned off. We had to check every day to make sure they turned out air on. It went off two of the four nights we were there, and I had to go down to the desk, one night at 01:00 AM and one night at 02:00 AM to ask the air be turned on, as the room got very stuffy (aka hot) even though it was October. I would have tried to call instead of dressing to go downstairs but the phone didn't work. Im sure it was not plugged in but the plug was behind the bed and we didn't want to disturb the furniture in the room, so went downstairs. Asked about fixing the phone on day 2 but it didn't happen, so asked again on day 3 so it was fixed. The other two nights we learned to ask at bedtime if the AC was on right before we tried to go to sleep, hoping it would last all night and fortunately it did.

2026-10-16 • via Nuitee
C
Carlos Antonio • couple • es
8
Limpieza y calidad en una localización inmejorable
Pros:

La situación, habitación grande, buen desayuno

Cons:

Algo ruidoso, al menos en la primera planta

2026-10-15 • via Nuitee
Z
Zarko • couple • rs
8
2026-10-15 • via Nuitee
S
sally • solo_traveller • au
6
2026-10-14 • via Nuitee
M
Markku • solo_traveller • fi
9
Pros:

Erinomainen sijainti ja ystävällinen henkilökunta.

Cons:

Huoneessa ei ollut jääkaappia tai minibaaria

2026-10-12 • via Nuitee
A
Alysia • solo_traveller • au
8
A comfortable hotel in a great position.
Pros:

A comfortable hotel room, good breakfast and friendly staff.

2026-10-11 • via Nuitee
J
John • extended_group • us
9
Great hotel in central location!
Pros:

Great location! Hard to find at first, but close to everything. Comfortable rooms! Breakfast was great!

Cons:

Air conditioning took awhile to cool room down

2026-10-10 • via Nuitee
R
Rose-Marie • extended_group • se
7
2026-10-09 • via Nuitee
B
Bogumiła • couple • pl
10
2026-10-08 • via Nuitee
A
Anton • solo_traveller • ee
9
2026-10-07 • via Nuitee
F
Francesca • couple • it
10
Ci tornerei
Pros:

Tutto

Cons:

Qualcosa della colazione non era freschissima, pian su chocolat e paste de nata un po duri

2026-10-07 • via Nuitee
F
FREDERICO • couple • br
9
Ótimo custo benefício
Pros:

Bom café da manhã, boas instalações, silencioso, funcionários atenciosos, localização muito boa

Cons:

Tudo perfeito

2026-09-19 • via Nuitee