FUGO Hotel Samarinda (Bigmall)

Hotels
•
Independent
9.8 (5 reviews)
no.08 Jl. Untung Suropati, Samarinda, Kalimantan Timur, 75243 , Samarinda , ID
62-5416280888

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Full-service spa
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms

Categories

Cleanliness
9.85
Rooms were clean with a ton of space.
Service
10
Hotel staff was friendly and very helpful; hospitality staff were always eager to serve and went above and beyond.
Location
10
Standard quality for this hotel tier.
Room Quality
10
Rooms were clean with a ton of space.
Amenities
9.85
Standard quality for this hotel tier.
Value for Money
9.35
Standard quality for this hotel tier.
Food and Beverage
9.35
Standard quality for this hotel tier.
Overall Experience
10
I will be returning without a doubt.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:15

Property Description

Garden Views and Modern Amenities
Immerse yourself in the beauty of our garden and enjoy complimentary wireless internet and personalized concierge services.
Dining Delights and Socializing
Savor delicious meals at our diverse dining venues and mingle at our daily complimentary reception.
Event Spaces and Convenient Services
Host successful gatherings in our wedding services and banquet hall, while we offer a business center, dry cleaning, and free self-parking.
Explore Samarinda's key locations during your stay at FUGO Hotel Samarinda (Bigmall), just minutes away from major attractions. Book now to experience luxury and convenience firsthand.

Important information:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.8
Based on 5 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.85
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 10
C
Carman
10
Pros:

Rooms were clean with a ton of space.
Hotel staff was friendly and very helpful.
Hospitality staff were always eager to serve and went above and beyond to make sure you were satisfied.
Shout out to Ojan and Rizkhi.
I will be returning without a doubt.

2025-10-03 • via Nuitee
D
DB
10
Great Hotel
Pros:

Excellent hotel, staff and location. Only negative, parking was free but on departure we were charged by the car park attendant who said it wasn’t included. We have requested a refund on this. This did slightly disappoint was was a fabulous stay otherwise.

2024-09-30 • via Nuitee
J
Juncheol
10
Best hotel in Samarinda
Pros:

만족스러운 숙박입니다.
사마린다에서는 최고의 호텔이네요~

2024-07-09 • via Nuitee
J
Juncheol
10
사마린다 최고의 호텔
Pros:

사마린다 최고의 호텔입니다.
가격은 조금 높지만 모든 면에서 다른 호텔보다 상위급입니다. 방도 넓고 청결한 편이며, 조식도 훌륭합니다.

아울러 객실에서 보는 강 조망 야경도 멋집니다.

2024-06-03 • via Nuitee
T
Tang
10
Pros:

puas bawa keluarga

2023-08-23 • via Nuitee