Grand Mercure Chengdu East

Hotels
Grand Mercure
8.5 (8 reviews)
2576 Park Ave., Sancha St. Eastern New Area Eastern New Area , Chengdu , cn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 11:17

Property Description

Luxurious Accommodations
Experience unparalleled comfort and elegance in our well-appointed rooms and suites, designed to meet the needs of every guest.

Wellness and Dining
Indulge in a culinary journey at our on-site restaurant, offering a delectable array of local and international dishes. Stay active and energized at our fitness centre.

Convenient Location
Located just 11 km from Chengdu Tianfu International Airport, our hotel offers easy access to the city's top attractions and business centers.

For a memorable stay at Grand Mercure Chengdu East, book now and let us elevate your Chengdu experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 8 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Abdoul.faty solo traveller gb
1
Bad
2025-05-12 via Nuitee
V
Veronika young couple ru
10
Great modern hotel
Pros:

It’s new, the rooms are beautiful and spacious. Staff is friendly and helpful.

Cons:

We stayed here to be closed to the airport, yet it is still about 30 minutes away. By any means it’s not a property’s fault, just a comment.

2025-03-28 via Nuitee
K
Kevin
10
Pros:

employees of the hotel are excellent and friendly. they are great people.

2024-11-07 via Nuitee
F
FEI
10
いいホテル
Pros:

静かなエリアにあるホテルで、空港ヘのアクセスがいいため、出張時に利用しました。朝ご飯が美味しかったです。

2024-10-30 via Nuitee
J
Jade review category business travellers my
8
Very good
Pros:

The front desk staff was friendly and helpful, was helped by Jack on the day we check out for airport pickup arrangement. The room was very clean and comfortable. Breakfast was also great!

Cons:

The location was a bit far from the airport, around 30 min away.

2024-07-28 via Nuitee
F
Fabio
10
Pros:

Abbiamo soggiornato qui di passaggio per prendere un volo presto la mattina da Chengdu TFU. L’hotel si trova a mezz’ora dall’aeroporto e presenta grandi camere confortevoli, pulite e spaziose. La nostra camera era dotata di lavatrice/asciugatrice, molto utile.

2024-05-07 via Nuitee
M
Muhammed solo traveller ae
10
Exceptional
2024-03-14 via Nuitee
T
Ting young couple sg
9
Superb
2024-02-14 via Nuitee