Hotel O Koala House

Hotels
OYO Rooms
7.2 (27 reviews)
19, Jalan Angkasa 19, Kelurahan Air Hitam, Pekanbaru, Riau,Indonesia, Pekanbaru , Pekanbaru , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Shared lounge/TV area
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Excellent service
Great facilities

Categories

Cleanliness
6.66
Not explicitly mentioned.
Service
8.13
Pelayanan dan fasilitasnya sangat baik.
Location
8.17
Standard quality for this hotel tier.
Room Quality
7.12
Standard quality for this hotel tier.
Amenities
7.15
Standard quality for this hotel tier.
Value for Money
6.61
Standard quality for this hotel tier.
Food and Beverage
7.16
Standard quality for this hotel tier.
Overall Experience
6.63
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:27

Property Description

Convenient Location
Situated in Pekanbaru, OYO 92300 Koala House offers easy access to key landmarks like Pelindo Port and Kaharudin Nasution Stadium.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms with free WiFi and flat-screen TVs with cable channels.

Multilingual Staff
Feel at ease with our receptionists fluent in English and Indonesian, ready to assist you during your stay.

To experience the convenience and comfort of OYO 92300 Koala House, book your stay now for an unforgettable visit to Pekanbaru!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PKU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 27 reviews
Cleanliness: 6.66
Service: 8.13
Location: 8.17
Room Quality: 7.12
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 7.16
Overall Experience: 6.63
E
Epi family_with_children id
5
2026-03-04 via Nuitee
N
Navia extended_group my
6
N/A
Pros:

Near town

Cons:

Not so comfartable

2026-01-16 via Nuitee
E
Epi family_with_children id
5
2026-01-15 via Nuitee
M
Mazlan family_with_children my
8
2025-10-15 via Nuitee
M
Mazlan family_with_children my
8
2025-10-15 via Nuitee
A
Arzhra family_with_children id
10
2025-08-10 via Nuitee
W
Wahyu solo_traveller id
7
2025-08-03 via Nuitee
A
Annisa solo_traveller id
10
Pros:

Pelayanan dan fasilitasnya sangat baik

2025-07-20 via Nuitee
F
Fadli family_with_children id
8
2025-07-20 via Nuitee
W
Wahyu couple id
7
2025-07-03 via Nuitee
F
Fadli family with young children id
8
Good
Pros:

Cheap!!

Cons:

Narrow

2024-12-30 via Nuitee
S
Saputra family with young children id
1
Bad
Pros:

Nothing

Cons:

All the stuff is broken. But we accept the term conditions because the priceless . They accuse us damaging the property that it came from the first time we arrive

2024-12-21 via Nuitee
S
Said solo traveller ca
8
The staff make this place great.
Pros:

All the staff from cleaning guys to particularly the man named Hendi. Even though he's a cook but he always helped me in many different ways like arranging transport, translating & making delicious foods based on my requests etc. The location is also excellent central & close to malls, markets and restaurants.

Cons:

Black walls in all rooms which is very depressing, not hot water in showers & all rooms being smoking. Bathroom ceilings leaking or molds, unreliable Wi-Fi in the rooms, overall poor maintenance as this hotels needs some repairs & refurbishments.

2024-11-02 via Nuitee
M
Miranda family with young children nl
4
No compassion and understanding
Pros:

AC

Cons:

They sold my room before arriving. I had sent them a message we would arrive after midnight.
As we arrived with 3 little children they has sold the family room.

We had to ask for 4 separate room instead but the staff started a long discussion while children were very tired and crying.

After more than 30 minutes they gave us the keys.

2024-10-24 via Nuitee
F
Fazil young couple my
1
So uncomfortable
Cons:

Dirty,bed sheet full of cigarettes burn,

2024-09-01 via Nuitee
R
Rosmimah young couple my
5
Passable
2024-08-15 via Nuitee
R
Rihan young couple id
5
Passable
2024-06-16 via Nuitee
J
Johan review category business travellers id
7
-
Pros:

-

Cons:

-

2024-06-10 via Nuitee
L
Leonard solo traveller id
9
Superb
2024-06-05 via Nuitee
K
Kunhamed review category business travellers my
7
Good
Pros:

Value for money. good and clean room, bathroom

2024-03-30 via Nuitee