SUPER OYO Capital O 92066 Papakoel Hotel & Cafe

Hotels
6.1 (8 reviews)
28, Jalan Sei Putih No. 28, Kel. Merdeka, Kec. Medan Baru, Kota Medan, Sumatera Utara, Indonesia, Medan , Medan , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Express check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff at check-in/check-out
Room was clean
Cons:
Female night staff perceived as arrogant
No water flow under the sink (maintenance issue)
Wi‑Fi lagging around midnight causing frustration

Categories

Cleanliness
7.5
Room described as clean in the review ('kamar bersih').
Service
7
Staff were friendly at check-in and check-out, but reviewer noted a female night staff who appeared arrogant—mixed but generally positive for front-desk service.
Location
6.1
Standard quality for this hotel tier
Room Quality
5
Issue reported with water under the sink not flowing properly, indicating a maintenance/problem with room facilities.
Amenities
4.5
Wi‑fi was reported as lagging around midnight and caused significant frustration for the guest.
Value for Money
6.1
Standard quality for this hotel tier
Food and Beverage
6.1
Standard quality for this hotel tier
Overall Experience
6.5
Mixed overall: friendly staff and a clean room helped, but poor Wi‑Fi and a rude-seeming night staff member negatively affected the stay ('karna depres sama wifi hotel').
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-09-16 08:12

Property Description

Convenient Location
Situated in Medan, SUPER OYO Capital O 92066 Papakoel Hotel & Cafe is just a short distance away from major attractions like Maimun Palace and Medan Grand Mosque.

Comfortable Accommodation
Each room at the hotel is thoughtfully equipped with amenities such as air conditioning, a flat-screen TV, and a private bathroom to ensure a comfortable stay for guests.

Helpful Staff and Services
The hotel offers a shared kitchen, free WiFi, and room service. Moreover, the multilingual staff at the 24-hour front desk are always available to assist guests, making their stay hassle-free.

Book your stay at SUPER OYO Capital O 92066 Papakoel Hotel & Cafe now to experience convenience and comfort in Medan!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KNO

Location

Guest Reviews

6.1
Based on 8 reviews
Cleanliness: 7.5
Service: 7
Location: 6.1
Room Quality: 5
Amenities: 4.5
Value for Money: 6.1
Food and Beverage: 6.1
Overall Experience: 6.5
J
Juraj • couple • sk
1
2026-09-11 • via Nuitee
A
A • couple • id
7
Pros:

staff yg ramah semasa checkin dan checkout ,

Cons:

kecuali staff perempuan yg berjaga malam rambut panjang , nampak sombong, kamar bersih , but.. di bawah sink air betangkung tidak ada aliran nya , wifi lagging 12 malam tinggal disana hanya sesekali terpakai untuk bermalam , karna depres sama wifi hotel

2026-08-16 • via Nuitee
N
Nasiha • family_with_children • ge
8
2025-12-30 • via Nuitee
J
juuaa • family_with_children • id
8
2025-09-14 • via Nuitee
J
J • solo_traveller • id
10
2025-09-10 • via Nuitee
I
Indi • young couple • gb
1
Arrived to find there were no rooms left!!
Pros:

Nothing

Cons:

Booked 1 month in advance. Arrived at 11:30pm after a full day of travelling to find there were no rooms left! Despite messaging that day to confirm our arrival time.

2024-08-04 • via Nuitee
M
Magdawati • young couple • id
7
Good
2024-01-20 • via Nuitee
E
Elsa • young couple • id
9
Superb
Pros:

Room Service foods were exquisite. Glad I told the staff directly. The price was decent, and the qualities were great! The staffs were treating us good and they respect your privacy nicely. Everything works well in this place!

2023-11-23 • via Nuitee
D
Dorothy • review category business travellers • us
6
For budget travelers.
Pros:

It’s clean. Looks nice. Water cooler on every floor.

Cons:

Surprise: a notice at the counter informed guests that minimum per room is 170k rup. a night despite booking.com rate that was lower. It said that if I don’t want to pay that, I can cancel and get a refund. I was confused why they did that. The staff said it is because they have asked booking.com to change the rate online but it hasn’t been done. The hot water is not hot at all. Air conditioner stopped working and had to change to another room. Staff doesn’t speak English but was very willing to help.

2023-11-15 • via Nuitee
C
Chandra • solo traveller • id
1
They cancelled my reservation. They asked full rate when i arrived there.
2023-10-18 • via Nuitee