Whiz Luxe Hotel Spazio Surabaya

Hotels
8.9 (93 reviews)
Spazio Tower, Jl. Mayjend. Jonosewojo No.Kav. 3, Pradahkalikendal, Kec. Dukuhpakis, Kota SBY, Jawa Timur 60226 , Surabaya , id

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Slow lifts

Categories

Cleanliness
7.85
Some reviews mentioned dirty sheets and bathroom issues.
Service
9.35
Multiple reviews praised the helpfulness and friendliness of the staff.
Location
9.35
The hotel's location near Pakuwon Mall was positively highlighted.
Room Quality
8.85
Rooms were described as spacious and luxurious.
Amenities
8.85
Breakfast and gym facilities were well-received, but some mentioned room issues.
Value for Money
8.85
Generally seen as a good value given its amenities.
Food and Beverage
8.85
Breakfast was praised although some issues were noted on specific days.
Overall Experience
9.25
Overall sentiment of guests was positive with notable room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:32

Property Description

Luxurious Accommodation
Whiz Luxe Hotel Spazio Surabaya offers 5-star accommodation with impeccable service and modern amenities. Each room is equipped with a desk, air conditioning, safety deposit box, and a flat-screen TV for your comfort and convenience.

Convenient Location
Situated just a short distance from popular landmarks such as Pasar Turi Train Station and Submarine Monument, our hotel provides easy access to key attractions in Surabaya. Whether you're here for business or leisure, you'll find our location ideal for exploring the city.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, room service, and shared lounge facilities. With free private parking and an allergy-free environment, we prioritize your well-being and satisfaction throughout your visit.

Experience luxury and convenience at Whiz Luxe Hotel Spazio Surabaya. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 93 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
R
richard • couple • nl
9
Pros:

Echt een fijn hotel

2026-02-14 • via Nuitee
M
Michele • solo_traveller • it
10
2026-01-30 • via Nuitee
Y
Yaakub • couple • bn
7
2026-01-27 • via Nuitee
M
marthin • couple • id
7
Great location, staff doing good.
Pros:

Location, Lobby design was surpizingly good beyond expectation.
Breakfast area design was good.

I got some issue with the cleanliness of the bed as there was wood termite droppings (frass) on my pillow, but staff was very helpfull, they change my room.
They did not offer to upgrade my room or other complimentary for the inconvenient, perhaps this hotel was not having a high star hotel standard prosedure from upper management/Operator SOP when things like that happend, but the front office&housekeeping were good to prepare another room within the hour.

Front office, House keeping, restaurant staff and other staff on the hotel were friendly.
Good effort from the staff.

Cons:

Had breakfast at around 7am, food was a bit below standard. Nasi goreng was very dry, cold, stiffen, hard to chew and taste blend.

Some food were also already cold as well. Perhaps need to find solution for that.

2026-01-25 • via Nuitee
L
Lance • extended_group • nz
7
2026-01-19 • via Nuitee
A
Ana Fitri • solo_traveller • id
9
2026-01-19 • via Nuitee
E
Endang • couple • de
9
2026-01-13 • via Nuitee
Y
Yi-Hsiang • solo_traveller • tw
10
2026-01-11 • via Nuitee
• solo_traveller • tw
7
2026-01-09 • via Nuitee
B
Brechje • family_with_children • nl
9
Betaalbaar luxe hotel naast Pakuwon Mall, fijne plek om te overnachten!
Pros:

Ruime kamer, goede service, vriendelijk personeel, veel keuze bij het ontbijtbuffet, mogelijkheid om bagage achter te laten voor een nacht.

Cons:

Op 1 januari was het ontbijt in een soort congreszaal, waar op een groot bioscoopscherm Spongebob werd vertoond op keihard volume. Niet echt een fijne ervaring. Ontbijt op de tweede ochtend was in het restaurant, veel en veel fijner

2026-01-03 • via Nuitee
E
Endang • couple • de
5
Pros:

Schöne Anbieten

Cons:

Das Badezimmer ist klein, und etwas dreckig, der Spiegel 🪞 ist nicht sauber, Fleck an der Wand, Flecken im Bettdecke und Handtüchern.

2026-01-02 • via Nuitee
R
Rudy • couple • id
9
2026-01-02 • via Nuitee
M
Michele • solo_traveller • it
8
2025-12-14 • via Nuitee
Z
Zachary • couple • nz
10
2025-12-01 • via Nuitee
A
Alice • couple • fr
6
Trop cher mais fait l’affaire
Pros:

Le petit déjeuner était super et la salle de sport c’est pratique, le personnel était gentil

Cons:

En arrivant les draps étaient sales et le pommeau de douche ne fonctionnait pas. Nous avons dû changer de chambre

2025-11-26 • via Nuitee
M
Maarten • solo_traveller • be
10
2025-11-18 • via Nuitee
J
JONGHOON • extended_group • kr
6
2025-11-17 • via Nuitee
Z
Zachary • couple • nz
10
Excellent
Pros:

Everything

Cons:

Slow lifts

2025-11-17 • via Nuitee
H
Henry • solo_traveller • id
8
Pros:

lokasi, fasilitas, kebersihan kamar, harga reasonable, sarapan enak dan bergizi.

Cons:

Air kadang berbau sehingga harus dibiarkan mengalir dulu sampai tidak berbau barusan mandi.

2025-11-11 • via Nuitee
N
Nabil Nabeel • couple • ma
10
Pros:

Le people indonésien
La propreté
Gentilesse

2025-11-04 • via Nuitee