Surabaya River View Hotel

Hotels
9.8 (840 reviews)
Jalan Genteng Kali No. 73 - 75 , Surabaya , id

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Furniture stains
Small room size in one instance
Limited breakfast options

Categories

Cleanliness
8.9
There were some furniture stains in one review, indicating a need for better cleanliness.
Service
10
Many reviews praised the staff for being kind, helpful, and friendly.
Location
10
Multiple reviews highlighted the hotel's excellent location close to city center and amenities.
Room Quality
9.9
Rooms were noted for being comfortable and spacious, with some minor complaints.
Amenities
9.9
Positive mentions of the rooftop pool and breakfast options.
Value for Money
9.9
Several reviews indicated good value for the money, especially given the services provided.
Food and Beverage
9.9
Breakfast received positive remarks, though negative comments on individual items.
Overall Experience
9.9
Overall positive sentiments were expressed, with some minor complaints balanced by many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:58

Property Description

Convenient Location and Stunning Views

Located just 1.7 km from Pasar Turi Train Station, Surabaya River View Hotel offers a picturesque setting with a captivating view of the river. Situated near major attractions like Submarine Monument and Ampel Mosque, this 3-star hotel provides easy access to the city's landmarks.

Comfortable Rooms and Delicious Dining

Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Wake up to a delicious breakfast with buffet options and savor American, Indonesian, or Grill Bbq cuisine at the on-site restaurant.

Exceptional Services and Relaxing Pool

With a 24-hour front desk, airport transfers, and free WiFi, Surabaya River View Hotel ensures a hassle-free stay for guests. Unwind by the outdoor swimming pool or explore nearby attractions like Sharp Bamboo Monument and Cheng Hoo Mosque.

Book your stay at Surabaya River View Hotel for a memorable experience in Surabaya!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 840 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 9.9
O
Oscar Andres • couple • it
6
Ok for one night
Pros:

Close to restaurants and clubs

Cons:

Not super clean

2026-06-27 • via Nuitee
S
Shishoune • solo_traveller • fr
1
Cons:

J'ai réservé avec une annulation gratuite j'ai demandé celle ci mais l'établissement ne m'a jamais répondu. Ils ont fait comme ci j'avais honore la réservation alors même que je ne me suis jamais rendu dans le pays.

2026-06-25 • via Nuitee
M
Marina • couple • fr
10
2026-06-23 • via Nuitee
Z
Zili • solo_traveller • us
10
Pros:

Wonderful! Comfy room, helpful staff, and good location.

2026-06-22 • via Nuitee
F
federica • solo_traveller • it
8
Pros:

Tutto ok. Posizione..piscina sul rooftop.
La pulizia da migliorare

2026-06-21 • via Nuitee
S
Sarah • solo_traveller • de
10
2026-06-18 • via Nuitee
J
Jon • couple • es
7
2026-06-17 • via Nuitee
R
Rebecca • couple • de
4
Nicht das schlechteste aber auch nicht gut.
Pros:

Die Betten waren groß und sehr bequem und sauber. Sehr nettes Personal und schöne Aussicht auf der Dachterrasse. Man bekommt ein Begrüßungsgetränk und 20% Rabatt im Dachrestaurant.

Cons:

Wenig westliche Alternativen beim Frühstück, dreckiges Bad mit schimmelflecken am Duschvorhang, sehr laut im Zimmer durch naheliegende Moschee (Tag und Nacht), Aufzüge brauchen sehr lange bis er kommt.

2026-06-16 • via Nuitee
D
DIRK • solo_traveller • au
8
2026-06-16 • via Nuitee
M
MUSAFIL HAPIZ • extended_group • my
9
Pros:

Near to attraction place. Staff friendly and helpful

2026-06-16 • via Nuitee
O
Olga • solo_traveller • kz
7
Соответствует цена/качество, жить можно
Pros:

Удобное расположение, в целом чисто, предоставляют тапочки (!), набор в ванной (щетка, шапочка для душа). Есть завтраки, где что-то, да поедите, хотя бы вкусные фрукты) персонал говорит по-английски (!). Чистый бассейн. Недорогой ресторан (еда индонезийская). Кровать удобная.

Cons:

Полотенца пора заменить.

2026-06-15 • via Nuitee
S
Susanna • couple • es
7
Correcte
Pros:

Personal molt amable.

2026-06-14 • via Nuitee
I
Idelet • couple • nl
5
Matig, het ziet er mooier uit op de foto’s
Pros:

Zwembad op het dak was fijn en de locatie ook.

De schoonmaak deed hun best om de kamer schoon te laten lijken.

Cons:

De kamer was erg toe aan renovatie. Muren en het plafond zaten onder de vlekken. De douche kabine ook onder de schimmel en het kit viel eraf. De kamer zag er in werkelijkheid gedateerd uit.

In de centrale lobby en door het hele gebouw was het super warm

2026-06-12 • via Nuitee
M
Martha • couple • gb
4
2026-06-12 • via Nuitee
L
Lisa • solo_traveller • gb
10
Fabulous value city stop.
Pros:

Fabulous roof top pool.amazing quality for the price. The meal was a good price with entertainment. We were up super early so they made us a breakfast take away box. Really helpful.

Cons:

Nothing.it was all great.

2026-06-12 • via Nuitee
K
Khairul • couple • sg
7
2026-06-10 • via Nuitee
J
jia huey • couple • my
8
Pros:

Comfortable bed, strategy location.

Cons:

The shower is not hot enough, just lukewarm water.

2026-06-08 • via Nuitee
L
Leonard • couple • id
9
I love to stay at Surabaya River View hotel. The room is spacious and the location is easy to find.
Pros:

The room is spacious and comfortable.

Cons:

Parking lot is too small and it’s quite tricky to enter the parking lot.

2026-06-08 • via Nuitee
D
daniel • solo_traveller • au
8
2026-06-07 • via Nuitee
N
Narvinraj • couple • my
8
2026-06-05 • via Nuitee