Surabaya River View Hotel

Hotels
9.8 (903 reviews)
Jalan Genteng Kali No. 73 - 75 , Surabaya , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Furniture stains
Small room size in one instance
Limited breakfast options

Categories

Cleanliness
8.9
There were some furniture stains in one review, indicating a need for better cleanliness.
Service
10
Many reviews praised the staff for being kind, helpful, and friendly.
Location
10
Multiple reviews highlighted the hotel's excellent location close to city center and amenities.
Room Quality
9.9
Rooms were noted for being comfortable and spacious, with some minor complaints.
Amenities
9.9
Positive mentions of the rooftop pool and breakfast options.
Value for Money
9.9
Several reviews indicated good value for the money, especially given the services provided.
Food and Beverage
9.9
Breakfast received positive remarks, though negative comments on individual items.
Overall Experience
9.9
Overall positive sentiments were expressed, with some minor complaints balanced by many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:58

Property Description

Convenient Location and Stunning Views

Located just 1.7 km from Pasar Turi Train Station, Surabaya River View Hotel offers a picturesque setting with a captivating view of the river. Situated near major attractions like Submarine Monument and Ampel Mosque, this 3-star hotel provides easy access to the city's landmarks.

Comfortable Rooms and Delicious Dining

Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Wake up to a delicious breakfast with buffet options and savor American, Indonesian, or Grill Bbq cuisine at the on-site restaurant.

Exceptional Services and Relaxing Pool

With a 24-hour front desk, airport transfers, and free WiFi, Surabaya River View Hotel ensures a hassle-free stay for guests. Unwind by the outdoor swimming pool or explore nearby attractions like Sharp Bamboo Monument and Cheng Hoo Mosque.

Book your stay at Surabaya River View Hotel for a memorable experience in Surabaya!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 903 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 9.9
S
Solana • extended_group • us
8
2026-11-07 • via Nuitee
L
LORENE • family_with_children • fr
8
Pros:

Tout était très bien ! Le petit plus, la piscine en roof top bien appréciable. Localisation ok, petit-déj aussi.
Merci !

2026-11-06 • via Nuitee
S
Sari • couple • nl
8
2026-11-04 • via Nuitee
E
Evelien • couple • be
7
Pros:

De kamer was ruim

Cons:

Het zwembad was vroeg gesloten

2026-11-02 • via Nuitee
J
jessica • extended_group • fr
8
Très bien pour une escale.
Pros:

L’emplacement à proximité des centres commerciaux ! La gentillesse du personnel
Petit déjeuner copieux

Cons:

L ensemble est correct, mais il ne faut pas regarder dans les détails : notre barre de serviette dans la salle de bain tenait avec du rafistolage, moisissures autour du lavabo

2026-11-02 • via Nuitee
M
Melina • solo_traveller • es
9
Pros:

El hotel es muy moderno, cómodo y con muy buena atención.

Cons:

Quizá un poco caro para los precios de Indonesia, pero super cómodo y moderno.

2026-11-02 • via Nuitee
C
Charles • extended_group • gb
7
Pros:

Staff very friendly and food/drink very cheap

Cons:

Pool wasn’t out of action during our stay

2026-11-02 • via Nuitee
S
Sabrine • solo_traveller • fr
8
2026-11-02 • via Nuitee
F
fabien • couple • fr
8
2026-10-27 • via Nuitee
M
Marco • family_with_children • de
7
In Ordnung, aber es sollte wieder investiert werden
Cons:

Sehr alte Handtücher, die schon grau statt weiß und zerfranst waren

2026-10-24 • via Nuitee
S
sandrine • couple • fr
9
Pros:

Bon emplacement pour finir un voyage en Indonésie. Vue sur la ville, après la jungle dépaysante.

Cons:

On nous avez d’abord mis dans une chambre au 3eme, avec vue…sue le mur voisin, à 5metres. J’ai demandé un changement, qui a été accordé (octobre moins chargé).

2026-10-24 • via Nuitee
A
Ahmad Fauzan Bin Ahmad Zukhairi • couple • my
10
You must stay here if you destination at surabaya
Pros:

In the heart of tunjungan

Cons:

Sometimes public transportation cant excess to the entrance due to massive incline. But still can acceptable

2026-10-24 • via Nuitee
A
Axelle • couple • ch
9
2026-10-22 • via Nuitee
S
sonia raquel • couple • es
9
2026-10-22 • via Nuitee
K
Karin • extended_group • at
7
Pros:

Staff is really friendly and helpful, nice rooftop area, breakfast is okay, located on the main track

Cons:

No hands towels

2026-10-21 • via Nuitee
J
Julia • solo_traveller • de
10
2026-10-19 • via Nuitee
A
Adventurous&Happiness • couple • nl
1
Mooie foto's maar de werkelijkheid valt helaas zwaar tegen.
Pros:

Het aardige personeel

Cons:

1) de algehele kwaliteit van het hotel viel in negatieve zin op. Het hotel heeft een grondige kwaliteitslag en schoonmaakbeurt nodig;
2) de vieze lucht in de liften;
3) de stank naar een rioollucht in onze hotelkamer zodra wij de airco hadden uitgezet;
4) ons beddengoed stonk wat voor ons de doorslag gaf om direct een ander hotel te boeken.

2026-10-19 • via Nuitee
J
Julia • solo_traveller • de
10
2026-10-19 • via Nuitee
C
Csaba • couple • hu
10
2026-10-15 • via Nuitee
D
Dimitri • extended_group • nl
5
2026-10-14 • via Nuitee