Surabaya River View Hotel

Hotels
9.8 (772 reviews)
Jalan Genteng Kali No. 73 - 75 , Surabaya , id

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Shuttle service (additional charge)
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Furniture stains
Small room size in one instance
Limited breakfast options

Categories

Cleanliness
8.9
There were some furniture stains in one review, indicating a need for better cleanliness.
Service
10
Many reviews praised the staff for being kind, helpful, and friendly.
Location
10
Multiple reviews highlighted the hotel's excellent location close to city center and amenities.
Room Quality
9.9
Rooms were noted for being comfortable and spacious, with some minor complaints.
Amenities
9.9
Positive mentions of the rooftop pool and breakfast options.
Value for Money
9.9
Several reviews indicated good value for the money, especially given the services provided.
Food and Beverage
9.9
Breakfast received positive remarks, though negative comments on individual items.
Overall Experience
9.9
Overall positive sentiments were expressed, with some minor complaints balanced by many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:58

Property Description

Convenient Location and Stunning Views

Located just 1.7 km from Pasar Turi Train Station, Surabaya River View Hotel offers a picturesque setting with a captivating view of the river. Situated near major attractions like Submarine Monument and Ampel Mosque, this 3-star hotel provides easy access to the city's landmarks.

Comfortable Rooms and Delicious Dining

Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Wake up to a delicious breakfast with buffet options and savor American, Indonesian, or Grill Bbq cuisine at the on-site restaurant.

Exceptional Services and Relaxing Pool

With a 24-hour front desk, airport transfers, and free WiFi, Surabaya River View Hotel ensures a hassle-free stay for guests. Unwind by the outdoor swimming pool or explore nearby attractions like Sharp Bamboo Monument and Cheng Hoo Mosque.

Book your stay at Surabaya River View Hotel for a memorable experience in Surabaya!

Check-in and check-out hours:

Location

Guest Reviews

9.8
Based on 772 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 9.9
A
Andrea • couple • ch
8
2026-04-18 • via Nuitee
K
Kirsty • couple • gb
1
Disgusting hacked scruffs
Pros:

Nothing this place isn't real. I was hacked and this is the place he booked turns out they are a LLC in Dubai pretending to be face hotel Indonesia so they can scam people out of their money by hacking accounts and booking their non cancellation policy. Disgusting really then they don't respond and when they do they ignore everything as it's not a real hotel. There is one but it's not this one.

Cons:

Nothing this place isn't real. I was hacked and this is the place he booked turns out they are a LLC in Dubai pretending to be face hotel Indonesia so they can scam people out of their money by hacking accounts and booking their non cancellation policy. Disgusting really then they don't respond and when they do they ignore everything as it's not a real hotel. There is one but it's not this one.

2026-04-15 • via Nuitee
S
Saputra • couple • us
8
Pros:

saya suka sama lokasix kmana kma dekat

2026-04-12 • via Nuitee
S
sandra • couple • fr
7
2026-04-05 • via Nuitee
M
Maciej • couple • pl
9
Pros:

Hotel w porządku, w dobrej lokalizacji. Personel komunikatywny. Pokój czysty i zadbany.

2026-04-03 • via Nuitee
S
Severin • couple • ch
7
2026-04-01 • via Nuitee
K
Krystian • couple • gb
8
2026-03-27 • via Nuitee
S
sara • couple • it
6
2026-03-26 • via Nuitee
B
Bas • couple • nl
8
2026-03-15 • via Nuitee
C
Carol • couple • ch
9
2026-03-15 • via Nuitee
L
Linlin • couple • cn
9
Pros:

晚餐自助很丰盛，酒店位置很方便，离tunjungan商场很近

Cons:

多要一个毛毯要额外的收费感觉不人性化，其他很好

2026-03-14 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-03-08 • via Nuitee
R
Rayan • couple • fr
10
Pros:

Je peux affirmer que j' aurai voulu rester beaucoup plus longtemps tellement vous êtes paisible confortable et traiter au mieux
Continuez ainsi vous êtes parfait pour moi

Cons:

À mon âge la montée devant l'hôtel

2026-03-07 • via Nuitee
S
Samuel • solo_traveller • ch
9
Pros:

The room was big and comfy.

Cons:

Breakfast was good, but not excellent.

2026-03-06 • via Nuitee
P
Patricia • solo_traveller • nl
10
Perfect
Pros:

Vriendelijk personeel

2026-03-03 • via Nuitee
A
Antonio • couple • it
9
Pros:

Posizione ottima che dà sul corso principale.

Cons:

Puzza di fogna in bagno

2026-03-02 • via Nuitee
P
PGG • couple • id
9
2026-03-01 • via Nuitee
K
Kate • family_with_children • au
7
Pros:

The location was convenient for us and was close to the train station, which we used for onward travel. Large spacious well well-lit room with good AC and a nice view of the city.

Cons:

Food and restaurant were ok, we mostly chose to eat out. The Pool closed at 7pm.

2026-02-28 • via Nuitee
V
Viktoria • couple • th
9
2026-02-26 • via Nuitee
W
Wójcik • family_with_children • pl
9
Pros:

Fajne miejsce blisko jedzonko lokalne pyszne !
Przemiły personel . Byliśmy tylko jedna noc ale wszystko ok :)

Cons:

Nie miałam ciepłej wody pod prysznicem ale nawet tego nie zgłosiłam bo to tylko 1 noc

2026-02-24 • via Nuitee