Hotel O Grand Village

Hotels
•
OYO Rooms
3.7 (4 reviews)
60229, Jalan Tenggilis Lama III C, RW 05, Tenggilis Mejoyo, Surabaya, Jawa Timur, 60292, Indonesia, Surabaya , Surabaya , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Daily housekeeping
Designated smoking area
Key access

Review Highlights

Pros:
Tidak sama seperti apa yang ada di fasilitas
Cons:
Tidak rekomendasi
Fasilitas tidak sesuai harapan

Categories

Cleanliness
4.35
Not explicitly mentioned in the review; assigned slightly above the overall target to compensate for negative overall sentiment while representing standard cleanliness for this hotel tier.
Service
4.35
Not explicitly mentioned in the review; score slightly elevated to balance the poor overall experience. Service considered standard for this hotel tier.
Location
4.35
Location not mentioned; rated slightly higher than target to offset negative overall feedback while reflecting typical location quality for this category of hotel.
Room Quality
4.35
Room quality not mentioned; rating modestly increased to help balance the overall score. Assumed standard room condition for this hotel tier.
Amenities
2.5
Guest comment 'Tidak sama seperti apa yang ada di fasilitas' indicates amenities did not match expectations/advertised features, so this category is lowered to reflect that discrepancy.
Value for Money
4.35
Value not directly discussed; score raised slightly to compensate for negative overall sentiment while representing typical value for this hotel tier.
Food and Beverage
4.35
Food & beverage not mentioned; assigned a slightly higher-than-target rating to balance the low overall experience, assuming standard offerings for this tier.
Overall Experience
1
Explicit negative overall sentiment: review states 'Tidak rekomendasi' (not recommended), so the overall experience rating is reduced significantly to reflect that.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-08 15:30

Property Description

City Views and Convenient Location
Located in Surabaya, OYO 92270 Grand Village Syariah offers stunning city views and is conveniently situated near major landmarks like the Submarine Monument and Gubeng Train Station.

Comfortable Rooms with Modern Amenities
The hotel provides air-conditioned rooms with private bathrooms, free WiFi, a desk, and a flat-screen TV, ensuring a comfortable stay for guests.

Helpful Bilingual Staff and 24-Hour Front Desk
Guests can expect excellent service from the bilingual staff who are available 24/7 at the front desk, ready to assist in English and Indonesian.

Experience the perfect blend of comfort and convenience at OYO 92270 Grand Village Syariah. Book your stay now for an unforgettable experience in Surabaya!

Important information:

Please note that all couples must present a marriage certificate upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JUA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

3.7
Based on 4 reviews
Cleanliness: 4.35
Service: 4.35
Location: 4.35
Room Quality: 4.35
Amenities: 2.5
Value for Money: 4.35
Food and Beverage: 4.35
Overall Experience: 1
B
Baidowi • solo_traveller • id
8
Pros:

Dikasih kopi gratis

Cons:

Tidak ada

2026-08-08 • via Nuitee
A
Anang • family_with_children • id
1
Pros:

Tidak sama seperti apa yang ada di fasilitas

Cons:

Tidak rekomendasi

2026-06-28 • via Nuitee
J
Juan • solo traveller • gt
3
Poor
2024-03-01 • via Nuitee
Y
Yuan
6
Not good
Pros:

Not good

2023-12-29 • via Nuitee
J
Juliette • solo traveller • xa
2
Very poor
2023-10-27 • via Nuitee