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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Karaoke
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Shared kitchen
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Japanese garden
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Covered parking
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Property Description
Garden Oasis Retreat
Nestled in Surabaya, just 3 km from the iconic Submarine Monument, Stay.vie Hotel provides a serene escape with a lush garden, complimentary private parking, and inviting shared spaces like a lounge and terrace.
Delightful Dining and Services
Guests can indulge in culinary delights at the on-site restaurant or opt for room service for a cozy meal. The shared kitchen adds a homey touch, while the attentive staff at the 24-hour front desk and concierge service ensure a seamless stay. Organized tours are also available for exploring the city.
Prime Location and Convenience
Conveniently located near Surabaya Zoo, Mpu Tantular Museum, and House of Sampoerna, Stay.vie Hotel offers easy access to the city's top attractions. With Juanda International Airport just 13 km away, your journey to relaxation begins as soon as you land.
Book your stay at Stay.vie Hotel for a tranquil and memorable experience.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
Property is new and quite aesthetic
Staff hospitality so bad
Love that the place is new, matress is good and love how each room has its own fridge and balcony. Although initially I thought the room is small, but all items are functioning well. Also love that they have laundry room and common room. The place is pretty airy and not stuffy, with modern design. Electronic appliances are electrolux in common rooms, drinking water is provided. Staffs are great and very accomodating! Location wise this hotel is pretty central and close to surabaya's main attractions.
Pretty thin wall so if you get unfortunate with loud neighbors that you'll have quite a noise. Also bring your own hairdryer coz it was not provided. Wifi generally pretty good but I experienced ups and downs in performance.
Very hospitable and friendly staffs.
Room was spacious and comes with balcony. Bathroom was clean enough and bed was comfy.
Quick check out process.
Lack of toiletries - could be better.
Need to improve on the waiting time for the food to be served in the cafe on the 7th floor. Waited almost an hour for my order.
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