Super OYO Alhesa Residence

Hotels
6.9 (41 reviews)
2-3, Jl.Sei Deli No.2E-F ,Silalas Medan Barat, Kota Medan, Sumatera Utara, Sumatera, 20111, Indonesia, Medan , Medan , ID

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean room
Strong WiFi
Cons:
Filthy hallway
No toilet paper provided
Unreliable WiFi

Categories

Cleanliness
3.86
The hallway was filthy.
Service
7.83
Standard quality for this hotel tier.
Location
8.37
Standard quality for this hotel tier.
Room Quality
7.32
The room was clean.
Amenities
6.35
No toilet paper provided which is unusual.
Value for Money
7.31
There are better options for the price.
Food and Beverage
8.36
Standard quality for this hotel tier.
Overall Experience
5.83
Wouldn't recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:45

Property Description

Convenient Location

Enjoyable Amenities

Friendly Staff

Located near major attractions, OYO 93064 Alhesa Residence in Medan offers comfortable rooms with free WiFi and TV. Some rooms even feature a balcony for a relaxing view. Guests can easily visit Medan Grand Mosque and Pajak Ikan Medan. With a shared lounge and air-conditioned rooms, this 2-star hotel ensures a pleasant stay. The accommodating staff and proximity to Kualanamu International Airport make it a top choice for travelers. Book your stay at OYO 93064 Alhesa Residence now for a memorable experience!

Important information:

Facility of installed power backup generator is available at the property. This new facility ensures uninterrupted power supply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KNO

Location

Guest Reviews

6.9
Based on 41 reviews
Cleanliness: 3.86
Service: 7.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 5.83
D
Dena • couple • nl
5
2026-05-31 • via Nuitee
C
Chatree Frederick • solo_traveller • gb
10
Great value, super friendly and awesome location!
Pros:

I chose this hotel based on the excellent central location, the extremely good value, and excellent reviews on Booking.com. I booked a whole month's stay. All I can say is I made a superb choice; in fact, this hotel has exceeded my expectations!

From checking-in I was met by an attractive exterior, in a relatively quiet side street, pleasant clean lobby, and presented with a really friendly and welcoming receptionist—Muji was so nice and hospitable he made me feel instantly welcome.

In fact all the staff here are really friendly and helpful. For non Indonesian speakers like me don't worry as all the receptionists speak English. Age (pronounced 'Ega'), another receptionist, is also super nice and friendly. The hotel manager/owner clearly has an eye for selecting wonderful commited customer orientated staff to represent his/her establishment. During my time here I have genuinely bonded with them in particular, enjoying fun conversations and banter. They are true stars!

My room's on the third floor, which I have found adequate for my needs. Importantly, I have found it very peaceful—with no neighbours either side of of me. My bed's comfortable, the air con's good, the wifi excellent, and water pressure perfect.

One of the highlights, I'm sure for most guests, is the third floor large roof terrace. It's nicely maintained, has several seating options, and provides a great place to chill out; here I have got the opportunity to meet fellow Indonesian guests. Additionally, this provides a great spot for watching the sunrise in the morning.

So many positives about this hotel—esp for the low price. Hugely recommended. Many good memories here! Again, a big thank you to the staff for making my stay really pleasant and comfortable:-)

Cons:

My only gripe is that no hot water (for hot drinks) is provided; apart from the reception area. Surely the owner could install a hot water dispenser on each floor?

2026-02-13 • via Nuitee
C
Christophe • family_with_children • fr
7
2026-01-22 • via Nuitee
B
Barbara • solo_traveller • gb
1
Pros:

I didnt like anything

Cons:

The room was clean but the hallway was filthy. I was surprised they dont provide toilet paper so get ready to use the wash or buy your own. This is the first time I have been in a hotel where they dont give you toilet paper. Although the room should come with WiFi, it wasn't working when I arrived.
Wouldn't recommend it. There are other decent priced options in Medan.

2025-12-11 • via Nuitee
C
Christian • family_with_children • de
8
2025-10-18 • via Nuitee
G
Grace • family_with_children • id
10
Pros:

I like everything, perfect for a night, wifi is strong :D

Cons:

None !

2025-08-20 • via Nuitee
D
Dina • review category business travellers • th
5
Passable
2025-03-27 • via Nuitee
Y
Yap • with friends • my
10
Exceptional
2024-10-20 • via Nuitee
L
Lionel
10
Pros:

Nice staff always able to help.

2024-09-25 • via Nuitee
N
Noor • young couple • my
10
Exceptional
2024-09-17 • via Nuitee
J
Jérémy • young couple • fr
1
Ask the change the room because the first one was dirty, second one was better but still had many stains on the walls an
Pros:

The location

Cons:

Dirty room, many staines on wall
Pictures on booking REALLY don’t match the actual facilities.

2024-07-20 • via Nuitee
K
Kartina • group • my
8
Very good
Pros:

Dont provide breakfast but near to breakfast shop.

2024-06-05 • via Nuitee
A
Azlee • family with young children • my
8
Very good
Pros:

The bed is comfort and cozy.

Cons:

They should provide some basic equipment like hair dryer and iron.

2024-05-14 • via Nuitee
H
Hine • family with young children • id
4
Disappointing
2024-04-11 • via Nuitee
F
Fendy • review category business travellers • id
1
Bad
Pros:

Location near city

2024-03-30 • via Nuitee
R
Ridwan • solo traveller • id
10
Great experience. May stay again in the future
Pros:

I like the comfy bed. The AC is doing well, the comforter added extra comfort to our rest. Overall it is worth the money for my stay.

Cons:

It didn't have an elevator so I have to climb so many flight of stairs to get to my room at level 3.

2024-03-24 • via Nuitee
L
Louise • young couple • gb
9
Clean, centrally located hotel
Pros:

Clean and located centrally. Smart TV with Netflix which is great. Comfy bed. Hot and cold drinking water available

Cons:

The bathroom is very small. The hotel is quite noisy

2024-03-10 • via Nuitee
H
Hamidi • review category business travellers • my
7
Nice
Pros:

Good

Cons:

Nice place

2024-03-04 • via Nuitee
B
Burak • solo traveller • tr
1
Bad
2024-02-26 • via Nuitee
B
Binti • young couple • my
10
Exceptional
2024-02-25 • via Nuitee