The Reserve - within Savoy Palace - The Leading Hotels of the World

Hotels
•
Savoy Signature
10 (19 reviews)
Avenida do Infante 25 B , Funchal , pt

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Beautiful views
Cons:
Noise issues
High prices for some suites

Categories

Cleanliness
10
Generally good, but issues with noise and some minor maintenance.
Service
10
Attention to detail from the staff and top-notch service.
Location
10
Great location with beautiful views.
Room Quality
10
Spacious and beautifully decorated room.
Amenities
10
Good amenities despite some reported issues with spa facilities.
Value for Money
10
Should be more affordable for some suites.
Food and Beverage
10
Excellent variety and quality of food.
Overall Experience
10
Nice experience with a few hiccups but overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:15

Property Description

Luxurious Accommodation & Amenities
Indulge in a stay at The Reserve - The Leading Hotels of the World - Savoy Signature, offering a private beach area, private parking, and a hot tub.

Dining & Entertainment
Savor exquisite meals at the on-site restaurant and unwind with a refreshing drink at the bar. Enjoy evening entertainment and room service for added convenience.

Comfort & Convenience
Relax in well-appointed rooms with sea views, air conditioning, flat-screen TVs, and private balconies. Plus, benefit from the outdoor and indoor pools, along with attentive multilingual staff.

Ready to experience unparalleled luxury? Book your stay now at The Reserve - The Leading Hotels of the World - Savoy Signature and create unforgettable memories.

Important information:

Guests at The Reserve can use the Beach facilities at our sister hotel Royal Savoy.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 19 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Sarah • couple • ch
8
Pros:

It is a beautiful property and the staff try very hard to provide great service. Breakfast was excellent.

Cons:

Sometimes the efforts crossed wires when different parties were responding to a WhatsApp chat that they kindly proposed as a support service.

2026-01-21 • via Nuitee
A
Andrey • family_with_children • gb
10
Hospitality at its best. Both the hotel and the island
Pros:

I left review on TripAdvisor

2025-12-20 • via Nuitee
A
Abu_Dana • family_with_children • sa
10
2025-12-15 • via Nuitee
J
Joanna • family_with_children • pl
10
Stunning.
Pros:

If you are split to take it or not. Do. Its best hotel in Madera. Totally worth the money. Big recommendation!

2025-12-04 • via Nuitee
O
Oleksandr • solo_traveller • es
9
Гарно але не чудово.
Pros:

Уважний персонал, кімната простора і гарно оздоблена, чудовий сніданок, краєвиди.

Cons:

Кондіціонер в кімнаті не працював, я відкривав вікно на ніч після сонячних днів, але чув багато шуму і погано засинав. Після печива і морозива біля басейну на даху мене нудило. Були проблеми з водою, ліфтом але їх швидко вирішили. Не завжди працювали всі масажні потоки в басейні спа центру.

2025-11-23 • via Nuitee
B
Bettina • couple • at
10
absolutely top
Pros:

absolutely fantastic, marvelous building, exceptional suite, great food, exceptional top service + the wonderful service at the airport 🤗

2025-11-11 • via Nuitee
V
valerie • couple • fr
10
À refaire c’était excellent
Pros:

C’était excellent le petit déjeuner parfait, très varié, beaucoup de choix. Le personnel est très agréable, à l’écoute et toujours arrangeant pour tout. Je recommande vivement

Cons:

Le prix devrait être plus abordable pour certaines suites afin de pouvoir y accéder et faire plusieurs nuits dedans. Les produits de douche gel et shampoing ainsi que pour les mains, ne sent pas bon du tout, on dirait du produit pour laver par terre. Et il ne reste même pas sur la peau. Alors que leur produits précédents etaient divins.

2025-11-09 • via Nuitee
M
Mohamed • couple • sa
10
Great staff, great service, great food
Pros:

Everything was beyond expectations

Cons:

Na

2025-10-31 • via Nuitee
S
Sonia Annette
10
Pros:

Wonderful hotel, beautiful and luxurious

2025-07-04 • via Nuitee
W
wayne • partner
10
Pros:

Other than the GALÁXIA restaurant being told of a shellfish allergy and being served prawns in an appetizer, which caused an allergic reaction, it was a marvelous stay.

2025-05-04 • via Nuitee
N
Nolan
10
Fantastic hotel.
Pros:

Lovely place with incredibly friendly staff.
Thoroughly recommend.

2025-03-30 • via Nuitee
E
Eran
10
Beautiful views and great service
Pros:

Incredible service and beautiful suite overlooking the ocean. The spa was great too.

2025-03-16 • via Nuitee
A
Anuj • family
10
Pros:

What can I say but what a fantastic hotel with fantastic staff & service 5*

2024-12-11 • via Nuitee
C
Craig • partner
10
Pros:

Subliminal experience with every need/request effortlessly catered for. Beautifully appointed suite with breathtaking views, attentive staff, superb breakfasts. All your heart desires from a luxury hotel…

2024-11-18 • via Nuitee
S
scott • family
10
Pros:

The staff was awesome. This is one of the best managed hotel I've visited.

2024-11-12 • via Nuitee
E
Erin • friends
10
Pros:

Amazing staff. Beautiful property. Treated like royalty

2024-09-25 • via Nuitee
T
Tara
10
Where You Should Stay on Madeira
Pros:

Every single member of staff at The Reserve, from Sergio at the pool upstairs, to Rodrigo, Diana, Mariana, and Jessica at the front desk, to Marta with room service, to Laura, Juan, and John at the Jacarandá Club restaurant, to Ron Paul out front, made me feel completely taken care of. The amenities, communication, and attention to detail for Reserve guests goes above and beyond any hotel I've stayed at. Would recommend this hotel to anyone visiting Madeira.

2024-08-30 • via Nuitee
C
Christian • family
10
Pros:

Alles super ein tolles Hotels
Einfach nur klasse

2024-08-29 • via Nuitee
R
Robert • partner
10
Pros:

The service was impeccable - particular shout out to Diana Pestana, our amazing and attentive GEPA. Our stay was absolutely perfect. We will be back!

2024-08-04 • via Nuitee